Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 28
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 28 Reviews
Emily   –  
United Kingdom UK
Visited: September 2026 Reviewed: Oct 6, 2026

Email Emily  |  20-35 years of age  |  Experience level: first safari

An experienced and amazing tour operator who provided an unforgettable experience.
5/5

Heart of Africa Safari Tours provided such an incredible experience for our group. From the start they communicated very well with the back and forth during planning and providing suggestions and adjustments to the itinerary where requested.
Ephata took great care of us on the safari and his extensive knowledge of the roads and animals provided us with a great experience. We were lucky enough to see all of the animals on our list, including the Big 5 and the Great Migration!
The jeep was comfortable even with the bumpy roads and we loved having the roof up so we could stand for better viewing/photos.
Overall we would say the service was perfect and definitely worth the money paid!

Felicity Caldwell   –  
New Zealand NZ
Visited: September 2026 Reviewed: Oct 5, 2026

Email Felicity Caldwell  |  65+ years of age  |  Experience level: first safari

Amazing company and people = awesome safari
5/5

Unbelievable experience. The recent safari we went on with Heart of Africa exceeded all our expectations. Early on in the planning process we provided Ephata and Leanne with our itinerary (wishlist) based on our budget and objectives - their helpful suggestions and fine tuning meant it was all we could hope for and more. As an example, the great migration was on the top of our list and the suggestion to move to the Mara Kati Kati camp which was closer to the river was a great option. Not only was the camp itself a great place to stay but the location meant we saved an hour each day in travel.
Ephata’s experience and knowledge proved invaluable when locating animals, especially the big 5, which we got to see and felt incredibly lucky to have done so. Ephata was great company and we felt very well looked after by him and his son, El Bariki, who joined us during our safari. We felt safe at all times and the suggestions along the way were appreciated - he always managed to find the best spots for viewing and picnics and incredibly we saw 4 river crossings thanks to his patience and knowledge. We also had many fun moments, shared stories and laughs along the way.
The suggested info from Leanne for packing was very helpful in deciding what to take with us and we thoroughly enjoyed meeting her in person - she was always available to answer any questions before and during our trip. A person in our group had a birthday while there and Leanne arranged for a cake at one of the camps, which arrived at our table with the staff singing and dancing, an amazing and very thoughtful experience.
We have no hesitation in recommending Heart of Africa to anyone thinking about going on safari in Tanzania. From pickup to drop off we were made to feel like part of the family and were sad to say goodbye - we left there wanting to do it all again.

Felix   –  
Germany DE
Visited: September 2026 Reviewed: Sep 17, 2026

Email Felix  |  35-50 years of age  |  Experience level: first safari

Safari to Ngorongoro Crater
5/5

Our safari to the Ngorongoro Crater was a wonderful experience, and everyone in our group had a great time. The landscape was breathtaking, and we were lucky enough to see a wide variety of animals in their natural habitat.

During the safari, we saw rhinos, lions, hippos, wildebeest, buffalo, zebras, monkeys, and many different species of birds. It was amazing to see so many animals up close and to experience the incredible wildlife of the Ngorongoro Crater.

Our guide was exceptionally friendly, funny, and knowledgeable. He took us to all the best places to see the animals and made sure that we had a great experience throughout the entire safari. He explained a lot about the animals, the landscape, and the crater, and he was able to answer all of our questions.

For lunch, we were provided with a lunch box, which was absolutely sufficient and gave us everything we needed for a relaxing break during the day.

Overall, the safari was an unforgettable experience. We thoroughly enjoyed the day and would definitely recommend this safari to anyone visiting the Ngorongoro Crater. It was well organized, informative, and full of amazing wildlife encounters.

Sr Dominica Mchau   –  
Tanzania TZ
Visited: May 2026 Reviewed: Jul 30, 2026

Email Sr Dominica Mchau  |  50-65 years of age  |  Experience level: over 5 safaris

They were winderful! Good service good smile I really enjoyed Heart if Africa!
5/5

Heart of Africa offers wonderful service! Payments are reliable, and the manager is very flexible and accommodating.
The team is highly skilled and provides affordable services. The food is excellent, the rooms are clean and comfortable, and the surroundings are well maintained. I thoroughly enjoyed my stay and highly recommend choosing Heart of Africa for your vacation!

Tatiana   –  
United States US
Visited: July 2026 Reviewed: Jul 9, 2026

Email Tatiana  |  50-65 years of age  |  Experience level: first safari

Great four day safari tour
5/5

We booked a four day (three night) safari (visiting four parks: Ngoro Ngoro, Serengeti, Tarangire, Lake Manyara). Everything was great and well organized. Special thank you to Ephata! For those who are thinking about this particular tour, our suggestion - book a 5 days tour so there will be two days and two nights in Serengeti and it will be even more amazing.

Kat R   –  
United States US
Visited: July 2026 Reviewed: Jul 9, 2026

Email Kat R  |  20-35 years of age  |  Experience level: first safari

Ephata (and his son) were both very friendly and informative
5/5

Our safari tour was great! We did 4 parks over 4 days and saw tons of animals. Ephata and his son were our guides and gave us lots of information about the animals and parks. They also recommended some other destinations of interest along our routes where we stopped by, including a Maasai village and Safariland (souvenir store/art exhibit).

Jane Clark   –  
United States US
Visited: March 2026 Reviewed: May 8, 2026

Email Jane Clark  |  50-65 years of age  |  Experience level: 2-5 safaris

Fantastic with organization, communication, advice, reliability and overall quality of the trip
5/5

We were referred to Heart of Africa by a friend who had traveled with them and we could not have been happier with them. We did a custom tour with our 2 teenage children. They worked with us before our trip to discuss our needs and preferences and then put together an itinerary for us which exactly met what we wanted to do - a mix of safari activities and human interactions. Every day was special. We spent time in the local communities around Arusha and also had the opportunity to spend time at a school and with a hunter gatherer tribe.
The safaris were fantastic and the staff were all extremely professional and helpful - our guide, Ephata, was amazing at spotting wildlife and always took great care of us. We saw so much wildlife. The accommodations were all great. We ended the trip staying at a beautiful beach front hotel in Zanzibar.
My husband and I have traveled all around the world and we both said this was one of the best trips we have ever taken. We have been back home now for several weeks and I still think about the trip every day.
I would highly recommend Heart of Africa and we hope to return one day.

Suzanne & Family   –  
Switzerland CH
Visited: September 2025 Reviewed: Nov 8, 2025

Email Suzanne & Family  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent service & unforgettable experience
5/5

Unforgettable Safari Experience – Absolutely Amazing!
Our safari week in Tanzania was an experience of a lifetime! Every detail was perfectly arranged, from the warm welcome to the well-planned itinerary that allowed us to see the best of Tarangire, Serengeti and Ngorongoro Crater. The lodges and camps were stunning, with warm hospitality, delicious meals and breathtaking views. Many thanks to Leanne🫶for the flawless organization, excellent service and for all valuable tips and suggestions that made our adventure in Tanzania so unique - we couldn‘t have asked for more!

The true highlight of our trip was our guide and ranger Ephata. His deep knowledge of wildlife, Tanzanian culture, warm personality and sharp eyes made every game drive truly unforgettable. Thanks to him, we spotted the Big 5 and every day brought something new and exciting. He always made sure we were comfortable, safe and having fun. We are so greatful to him for all these memories we‘ll treasure forever. It was already our second Safari with Ephata - and we’re looking forward to the next one!

I can highly recommend Heart of Agrica to anyone looking for an authentic and unforgettable adventure in Africa.
Thank you Ephata, Leanne & the entire Team of Heart of Africa Lodge for the excellent service and unforgettable experience! Tanzania‘s wildlife, people and landscapes will stay in our hearts forever.

Phoebe   –  
Taiwan TW
Visited: October 2025 Reviewed: Oct 13, 2025

Email Phoebe  |  20-35 years of age  |  Experience level: first safari

Amazing 8-Day Safari, Every Day Full of Wildlife & Surprises!
5/5

We joined an 8-day safari with our guide, Godfrey, and it exceeded all expectations. Every single day, we saw so many animals, Godfrey was incredibly experienced; the moment he heard something over the radio, he would immediately take us there, and every chase led to another surprise. It felt like being part of a real-life wildlife documentary.

The accommodations arranged were also very comfortable and well-chosen — great views, cozy rooms, and friendly staff everywhere we stayed. We felt safe, well taken care of, and completely immersed in the beauty of Tanzania.

Highly recommend this team, and definitely ask for Godfrey — he made our safari unforgettable!

Tali   –  
Israel IL
Visited: October 2025 Reviewed: Oct 12, 2025

Email Tali  |  35-50 years of age  |  Experience level: first safari

Great tour, vast knowladge and experience guiding
5/5

Ephata was excellent guide,
Has a vast knowladge and experience, knows his way on the safari trails, drive safely and he was very sensetive to our needs and wants.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 28
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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