Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 20
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 20 Reviews
Rose Zhang   –  
China CN
Visited: September 2024 Reviewed: Sep 14, 2025

Email Rose Zhang  |  20-35 years of age  |  Experience level: first safari

Memorable Honeymoon Journey!
5/5

The service was unlike that of typical foreign local agencies, which usually resemble the extremely thoughtful, meticulous, professional, and just-right style of Chinese internet and other industries. Thank you for giving us a perfect honeymoon without us having to worry about anything

ZHU   –  
China CN
Visited: August 2025 Reviewed: Sep 8, 2025

Email ZHU  |  20-35 years of age  |  Experience level: first safari

It's a wonderful tour with detailed plan and considerate care.
5/5

I arrived at Kilimanjaro airport one day before the start day. The driver who picked me up named Eben. He was kind and patient, and he taught me many things in Moshi town with patience. Later, I met Mr Wang. He is a gentleman with politeness and wisdom. Mr Wang and Mrs Wang prerared a hearty dinner with delicious pizza, toast pork and fresh fruit for me. We sat around the campfire and shared our life experience. I was impressed by their attitude towards life and I regarded them as philosophers. During the second day , Mrs Wang, who had caught a heavy cold, got up very early to make breakfast for me. I was very moved. Then I came to the airport to pick up my friends. The driver Walter is an enthusiastic and optimistic man. He told me that "pole, pole" means 'slow, slow' and 'hakuna matata' means 'nothing to worry'. I was enlightened by him when he said" If God wants us to worry about the future, he will bring us eyes with a future sight; but all we can see is the things in front of us. So we have to live and enjoy at the moment. " Our Safari began at 8.23. Our first destination was Natron Lake. We saw a lot of flamingos with pink feather. Luckily, we witness the beautiful sunset and sunrise nearby Lake Natron. We arrived at northern Serengeti on the second day and took a brief break at the Yoyo hotel. We got up before the sunrise to see the crossing of wildebeast. Our guide Venance adviced us to spend the third day waiting for the crossing and thanks to his experience and intution, we finally witnessed the great crossing. It was a remarkable scene
and we saw the cruel face of mother nature. There were at least 200 thousand wildebeast waiting for crossing the river. Under the water lay several crocodiles waiting for their hunt. I really love this tour and next time when I decide to climb the kilimanjaro mountain I will definitely choose West Wild.

kele   –  
China CN
Visited: September 2025 Reviewed: Sep 6, 2025

Email kele  |  20-35 years of age  |  Experience level: first safari

The planning, organization, and communication for the entire travel service all good.
5/5

The highlight of our trip was the impeccable tour operator. Their meticulous arrangements, professional guides and responsive service ensured that our safari and Zanzibar trip were absolutely perfect from start to finish.



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guoguozi   –  
China CN
Visited: September 2025 Reviewed: Sep 6, 2025

Email guoguozi  |  20-35 years of age  |  Experience level: first safari

responsible and timely
5/5

Best part of the trip was the safari guide, who knows everything about animals and the wild. Communication was always pleasant and efficient.
Whenever we had issues the staff members always responded in time and solved our problems.
The value of the trip is perfect. Money well spent.

熊女士   –  
China CN
Visited: August 2025 Reviewed: Sep 2, 2025

Email 熊女士  |  20-35 years of age  |  Experience level: 2-5 safaris

Responsible and helpful
5/5

I had a wonderful experience with this tour. The communication before and during the trip was always clear and prompt, which made me feel well-prepared. The service throughout was friendly and attentive, and everything ran smoothly and on time, which shows great reliability. I found the tour to be very good value for money considering the quality and the unique experiences it offered.

Emily   –  
China CN
Visited: August 2025 Reviewed: Sep 1, 2025

Email Emily  |  20-35 years of age  |  Experience level: first safari

Perfect! Strongly recommend!
5/5

An unforgettable trip that surpassed all hopes! Deepest gratitude to our guide, Octavian, who connected us with the warmth of Africa and the beauty of the Serengeti. He showcased an incredible variety of wildlife and scenery with professionalism. Thank you, Tanzania and Africa!

Dan   –  
China CN
Visited: July 2025 Reviewed: Sep 1, 2025

Email Dan  |  35-50 years of age  |  Experience level: first safari

The whole trip was very efficient, and I saw very spectacular scenery. And our guide is professional
5/5

I really enjoyed the entire itinerary arranged by West Wild for us this time. From the hotel to the guide, I felt that everything was worth it. We have specially customized the itinerary according to our requirements. The whole trip was very efficient, and I saw very spectacular scenery. And our guide Octavian is very professional, polite, and well-experienced.

LG   –  
China CN
Visited: August 2025 Reviewed: Aug 28, 2025

Email LG  |  20-35 years of age  |  Experience level: first safari

Fantastic Safari tour overall
5/5

Service: 5/5
From the initial planning stages, Mr. Wang maintained exceptionally efficient and smooth communication with us. He patiently listened to our ideas and provided many professional, thoughtful suggestions based on our interests and budget, without any hard sell. He always promptly and thoroughly addressed all our questions and concerns, which made us feel very reassured even before the trip. Throughout the journey, all promised services were delivered, exceeding our expectations.

Value for Money: 5/5
We compared the itineraries and prices of several agencies in the market. This agency not only offered highly competitive pricing but more importantly, the actual experience proved it to be great value for money. The itinerary was well-paced, the included attractions were rich and representative, there was no forced shopping, and the arrangements for accommodation and transportation were satisfactory. We enjoyed a quality and delightful trip without paying a premium price.

Yuan   –  
China CN
Visited: July 2025 Reviewed: Aug 26, 2025

Email Yuan  |  20-35 years of age  |  Experience level: first safari

Knowledgeable guides and attentive safaris
5/5

West Wild is an excellent local operator—especially convenient and friendly for Chinese travelers. They offer warm, professional guides and well-organized itineraries. We were very satisfied with this trip.

【Communication】
Communicating with 【West Wild(犀野境)】 was extremely easy. The owner, Mr. Wang, is Chinese, and the company also has Chinese-speaking customer service. As Chinese travelers, this made things very convenient—we could communicate directly in a WeChat group instead of relying on low-efficiency email or apps Chinese travelers rarely use. Mr. Wang and the service team always replied quickly and, more importantly, actually solved problems.

【Service】
West Wild’s service was excellent. From itinerary design through the end of the trip, Mr. Wang handled our questions quickly and efficiently. Our guide in Tanzania, **Mr. Alfred**, was especially professional. He has broad, in-depth knowledge of the savannah, wildlife, and local culture; we learned in conversation that he holds a bachelor’s degree in a safari-related field. He answered every question expertly and even kept two wildlife encyclopedias in the vehicle—while explaining, he would quickly find the relevant entries to deepen the discussion. Throughout our time in Tanzania he took great care of us: he cleaned the 4×4 thoroughly every day, inside and out, and even kept an air freshener in the car. We really appreciated these touches.

【Value for Money】
Our trip ran from July 27 to August 7, routing Kenya → Tanzania → Kenya. The cost was USD 4,500 per person for four people (flights excluded), and there were no additional charges during the journey. Accommodation was consistently good—TRADE MARK, Moyo Camp, KENZAN, OLDEANI, KIBO SAFARI CAMP, etc.—so we felt the overall value was strong.

【Reliability】
West Wild proved to be a reliable local safari operator, with each step of the itinerary well arranged. There was one minor hiccup: on one night in the Serengeti, customer service sent Alfred the wrong Kenzan property (Kenzan operates two camps there). Even so, Alfred still got us to the correct camp in time, and this did not affect our impression of the trip.

【The Safari Itself】
It was fantastic! Our guide in Kenya was Mr. James, and in Tanzania it was Mr. Alfred—both were warm and highly professional. They showed us all the animals we hoped to see and consistently secured great viewing positions. That said, as a Tanzania-based operator, West Wild’s service in Tanzania was even better than in Kenya. While Mr. James (who guided us at Lake Elmenteita and the Maasai Mara) was excellent—knowledgeable, humorous, and talkative—our experience with another Kenyan guide, Mr. J (also named James, who took us to Amboseli), was not as good. His English was more limited with a heavier accent, and he came across as less enthusiastic and less talkative.

Guo Degang   –  
China CN
Visited: August 2025 Reviewed: Aug 26, 2025

Email Guo Degang  |  20-35 years of age  |  Experience level: first safari

Precise and accurate
5/5

The travel agency's communication was smooth, and the itinerary was well-organized, with no unnecessary or unreasonable arrangements. Each day was just the right amount of time for both fun and rest. The overall experience was luxurious, but the price was right. Food, accommodation, and transportation were all excellent.



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Average User Rating
5.0/5
Rating Breakdown
  • 5 star 20
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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