Tailor Made Travel done easy.
Impala Tours
- Located In:
- Size:
- 5-10 employees (Founded in 1999)
- Member Of:
- NTB, BOGA & BTO
- Tour Types:
- Custom mid-range tours that can start every day
- Destinations:
- Price Range:
- $50 to $650 per person per day (USD, excl. int'l flights)
Reviews
DE
Email Frank | 50-65 years of age | Experience level: over 5 safaris
Impala Tours is great
We visit Namibia and Botswana with Andre and Gudrun.It was a very great tour. Thank you on Impala Tours for the organisation, it was perfect. We'l come back.
DE
Email Elke | 50-65 years of age | Experience level: over 5 safaris
Great Tour with Impala Tours
It was a very great tour,with many experiences, excellent organisation and execution.Many thanks to Andre and Gudrun. It was great with you.We'd love to come back.
AT
Email Christoph Herwig | 50-65 years of age
Terrible Organization and Not Holding the Promises
We went as two families with 3 children in August 2019 to Namibia and Botswana. Andre von Flotow and his team were in charge to organize the entire trip. We paid everything in advance. Never do this to this Impala Tours!
We had multiple issues along our trip. I will start mentioning them one by one in seperate reviews, as they touch different aspects.
As a start:
1) We were suggested to take a guide for our trip through Botswana and paid for 7 days.
The guide
- arrived one day late
- was not briefed where to go, We had to tell him the trip. We had the maps to tell him the way.
- did not have own coordinates of the night bookings. As the bookings were not correctly done by Andre and his team for 2 of the four locations, we had to find alternatives those days. Not nice if you have kids dont knwo where to stay and you see the sun setting.
Andre did therefore not prepare properly this guide, the guide tried to do his best!
The guide left after 4 of 7 days, although lodge bookings were done for him and we paid them to Andre. We did not receive any money back, although we took a long time to argue on this.
In fact, Andre cuts any communication related to those topics.
Be careful, use other organizers.
Please send personal message, in case you want to discuss.
Best wishes
Christoph
GH
Email accra | 20-35 years of age | Experience level: 2-5 safaris
The sentences on web site are not true
I never recomend this tour company. Almost things that they said is not true.
As for the accomodation, the staff told me that we could see sunset and sunrise there when we asked before booking but actually we cannot tehre. We have to move another place to see and it takes one hour one way if we want. The driver said he doesn't want to. As a result, we could not.
As for payment, they said we can pay credit card but actually they asked me to tell all information about our credit card.
Of course, we could not for our finance security. And they needed money in advance and they told me to return bank transaction fee later if we pay by bank transfer in advance. So I believed and payed in advance by bank transfer but he never return.
This is a very shocked trip....
US
Email Connie | 20-35 years of age | Experience level: first safari
Safari of a lifetime
My husband and I had a fantastic 4 night, 5 day Okavango Delta safari with Impala Tours. Andre communicated efficiently throughout the planning process and helped us plan a safari that would work with our tight schedule. The safari exceeded our expectations -- Tshepo was an amazing tour guide who was was highly informative and experienced with wildlife (including successfully tracking a pride of 7 lions!). Both Tshepo and Andre were great fun to spend time with. There was never a dull moment! Thank you Impala Tours!!
US
Email Robert Walter | 50-65 years of age | Experience level: 2-5 safaris
Extraordinary Adventure and Experience (10 Stars)
I had been to Africa on Safari before but this time was different. I now had a family of 5 and it can be difficult to keep them all engaged and excited. I searched through 5 different vendors before finally settling on Impala tours. This was due to a combination of price, value, and responsiveness. Before I knew it I had another family of 3 as well as another couple that was going to join us. I was a bit hesitant as I was now responsible for 10 people’s happiness in the choice I had made. It was soon apparent that I had nothing to worry about. Our tour operator Andre provided an outstanding tour. Impala’s difference from other operations is on the total experience. Our guide was enjoyable to be around and was able to provide additional accommodations when we decided to extend our stay beyond Etosha and add a night at Swakopmund. This was done all without issue. As a Native Namibian our guide spoke English, German, Afrikaans, and some of the local tribal languages. Our children loved the experience and really enjoyed having Andre as the tour guide as his humor and good nature kept everyone in high spirits. I give my highest recommendations to use Impala tours. If you end up in Swakopmund, ask Andre to show you where to get a “Colonial Coffee” (it is impressive and delicious)
CA
Impala Tours was awsome! The trip thru Botswana was amazing.
Our trip to Botswana was amazing, and all the details regarding the transfers, bookings, etc., were right on spot and very organized from Joberg through Botswana and finally ending bak in Joberg from Victoria Falls. Email communication, the guides, the flights, the lodges were all excellent. Highly recommend using Impala Tours for your Botswana experience!
DE
65+ years of age | Experience level: 2-5 safaris
Personal tour with an excellent and kind tour guide visiting beautiful lodges.
The tour was very personally organized right from the booking. During the tour our wishes were always fulfilled to full extent. The chosen lodges were personally and beautiful. Our tour guide Didi was very kind and not only did a very good job but really wanted to show us his wonderful country. The trip with Impala tours is totally recommendable and we say thank you again for this very nice holiday.
CH
Travelling to Namibia for the last 25 years, this safari was an absolute highlight!
What impressed us most, was the unique wildlife and the unspoiled nature in the Chobe National Park. Camping facilities at the Chobe River Lodge were excellent, with the possibility of having breakfast and meals at the Lodge. The weather was absolutely great, cool at night and warm during the day. As far as the roads are concerned, a GPS is very helpful in the deep sand. Impala Tours did a great job with all the reservations.
DE
Email Jan St. | 20-35 years of age | Experience level: 2-5 safaris
Perfect planned trip by excellent operator
Andre is the best operator you could wish for. He did a very good job planning the tour and choosing the right lodges.
He knows a lot about Namibia and therefore knows exactly where to stop on the way. He can tell you a lot about the country and what you are seeing. He is also very great in spotting animals you would miss to see without him.
He is also quick with bringing up solutions to unforeseeable problems. When we landed our luggage wasn't there and he organized the transport of our luggage to the lodge we were staying in, so that we got them as soon as possible.
Andre took us 7 days through Namibia and and did an outstanding job. Once we come back, we will definitely book again with him.