Reviews

Sort By: Date Most Helpful Rating 31-40 of 70 Reviews
Angela   –  
Germany DE
Visited: October 2022 Reviewed: Nov 22, 2022

Email Angela  |  50-65 years of age  |  Experience level: 2-5 safaris

Experienced professional Guide. Highly recommended.
5/5

We made a 2-week roundtrip (Botswana - Namibia).
From the first minute at Windhoek Airport until the the last minute it was an amazing trip, which exceeded all expectations.
Andre with his great background knowledge of the countries, their culture, wildlife and landscapes managed our trip in a great way and manner.
Upcoming issues were solved well and at short notice. All in all it was a very great and relaxed time with wonderful animal observations and other events.
Many thanks Andre! We will be back for sure and I´am already looking forward to the next trip.

Ursula   –  
Germany DE
Visited: October 2022 Reviewed: Nov 21, 2022

Email Ursula  |  50-65 years of age  |  Experience level: 2-5 safaris

Recommended operator for individual organized tours.
5/5

15-days Namibia and Botswana guided tour, mainly Okavango Delta and Caprivi
Andre showed us all the big and small highlights on our route imparting his deep knowledge about the animals, plants, history and nowadays life fulfilling ou wishes and needs whenever possible.
Many thanks Andre, it was a great experience and we will surely come back.

Sybille   –  
Namibia NA
Visited: September 2022 Reviewed: Sep 28, 2022

Email Sybille  |  50-65 years of age  |  Experience level: over 5 safaris

wildlife pure - extraordinary once in a life time experience
5/5

Andre from Impala tours organized this 8 day tour for us. We drove to Moremi park with our own vehicle and the boat of Impala Tours picked us up at Mboma Boat Station for a 4 day wildlife on one of the islands in middle of the Okavango swamps. Andre had build up a camp for us 4 with every luxury and service you can think of. We had a splendid and enjoyable time combined with great scenery, game and bird viewings. Grateful that we had the opportunity to see all this - thank you Andre!

Brenda   –  
United States US
Visited: August 2022 Reviewed: Sep 4, 2022

Email Brenda  |  50-65 years of age  |  Experience level: over 5 safaris

Incredibly knowledgeable and friendly
5/5

From the moment we got off our plane and met Andre, we knew it was going to be an incredible adventure. We fell in love with Naimbia and we experienced it through the eyes of someone who loved every aspect of his homeland. Everything was perfect and we will remember our trip as a once in a lifetime experience!

Peter and Joanne Haag   –  
United States US
Visited: August 2022 Reviewed: Aug 30, 2022

Email Peter and Joanne Haag  |  65+ years of age  |  Experience level: over 5 safaris

Self-driving tour that exceeded our expectations
5/5

We had a fantastic self-driving tour in northern Namibia. Although we started the planning process late and most tours and vehicles were already booked, Andre got us a good 4-wheel drive vehicle and great lodge accomodations. He provided a good itinerary and was flexible in accomodating changes we requested. He even provided a SIM card for my phone and helped install and activate it. Truly above and beyond what we could expect. On the last day he came to our hotel at 5 AM and took us to the Windhoek airport for our early morning flight.

We have been to Africa a number of times on various self-driving and organized tours and this one really stood out. Thanks, Andre for a wonderful trip. And all at a very reasonable price.

Mohamed Kouddouri   –  
France FR
Visited: May 2022 Reviewed: Jul 3, 2022

Email Mohamed Kouddouri  |  20-35 years of age  |  Experience level: 2-5 safaris

perfect
5/5

My girlfriend and I have enjoyed great trip with Andre for 7 days from Sossuvlei to Etosha . Every was perfect. sure recomended !!!!
Andre had a lot of experiences and he is a very professional guide. Andre makes sure that your visit to Namibia will be unforgettable.
Thanks Andre for your great patience.
see you next time In botswana…don’t forget my energy bar plz

Mariam   –  
United States US
Visited: June 2022 Reviewed: Jun 24, 2022

Email Mariam

Amazing travel experience!
5/5

I’ve traveled to more than 40 countries and must say that my time in Namibia was one of the most memorable! Andre was our guide for 3 days and during this time, not only took us to some of the most beautiful scenic landscapes, but also taught us so much about the history, nature, and culture of Namibia. This was truly an amazing experience and I’ve already started to connect with Andre and Impala tours for my next adventure to Botswana!

Wolfgang Hiensch   –  
Germany DE
Visited: May 2022 Reviewed: Jun 11, 2022

Email Wolfgang Hiensch  |  65+ years of age  |  Experience level: over 5 safaris

Organization/support were excellent and fully met our expectations.
5/5

We have now been 6 times with Impala Tours on trips through Namibia / Botswana. Everything was again well organized and met our own hopes and expectations for a planned individual adventure trip with as many animal experiences as possible. Our guide Andre with the support of Gudrun had everything under control on tour. We had a very nice holiday and didn't have to take care of anything ourselves on site. The accommodations in the camps with tents and lodges were good to very good. That's why I can't think of anything that wasn't right with Impala Tours.
But we also have a rich and long-standing experience with travel in Namibia / Botswana. In the Etosha National Park we unfortunately had to take note of the fact that the state camps there (e.B. Namutoni, Olifantsrus) have decreased significantly in terms of standard and order and decay/disorder was evident compared to private accommodation and camps outside the park.

Karl   –  
Germany DE
Visited: December 2019 Reviewed: Dec 13, 2019

Email Karl  |  50-65 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Karl and not that of SafariBookings.
negligent, slovenly and non-professional
3/5

It was the fourth time that we had booked with Impala, but there will be no fifth time. Pick-up was arranged at the airport, but unfortunately there was none when we arrived in the lobby of the airport. I had to call Impala to find out what's going on. I was told by phone that the taxi driver was on the way. As an excuse for the delay, Derselbige argued that South African Airways (SAA) had released unclear strike information. A look at the SAA homepage would have been enough to find out that our flight was not on strike because it was operated by a SAA partner company. As a rental car we, a couple, were given an old VW bus with over 300,000 kilometers driven, eight seats and minor technical defects (rear side doors only opened with trick 17); completely unsuitable for two people, who even in the national parks clunked nervously even at low speed, i.e. it was not a pleasure to go on the stalk with this vehicle myself. Contrary to a full tank, it was only a quarter full, so that our first course (drive) led to the next gas station after receiving the rental car. I honestly have to add, but if I only return the car with a full tank. Two of the lodges rented through Impala informed us on arrival that our reservation had been canceled due to a lack of payment. The result was my hectic phone calls with Impala, whose assurance that payment would still be made during our stay, which was the case. Unfortunately, Impala made no apology or a word of regret in either case. Conclusion: Business dealings were careless, sloppy and unprofessional. This is not how you deal with regular customers.

Petra und Ingolf   –  
Germany DE
Visited: September 2019 Reviewed: Dec 4, 2019

Email Petra und Ingolf  |  65+ years of age  |  Experience level: over 5 safaris

our first trip to namibia
5/5

Namibia for the first time, there should nothing go wrong. Therefore, we have asked different travel agencies for information. Impala Tours gave us the best information overall. We gave them our desired route and Andre gave us the first proposal for the lodges of our roundtrip in German! He also offered us a suitable jeep, because we wanted to drive ourselves. After some more exchange, we booked the tour with him.

The journey could begin. Andre picked us up at the airport, gave us the keys for the jeep and escorted us to the first hotel. At this time, he told us that there are some changes in the tour, which we did not like at the beginning. But these changes were very well thought out. At the tour, there was a perfect mix between deluxe and basic camping lodges, just as we wanted. Every lodge was special with his own flair.

If we had any questions, Andre was always available and could quickly help us. So, if you want to travel to Namibia ask Impala Tours, one of the best agencies to book a custom tour. We can only recommend Impala Tours and we will definitely come back to Namibia with support from Andre.

Average User Rating
4.8/5
Rating Breakdown
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  • 4 star 2
  • 3 star 1
  • 2 star 1
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