Reviews

Average User Rating
3.8/5

Rating Breakdown
  • 5 star 7
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 3

Sort By: Date Most Helpful 1-3 of 3 Reviews
FJJ0SE   –  
Sweden SE
Visited: July 2014 Reviewed: Aug 12, 2014

Email FJJ0SE  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of FJJ0SE and not that of SafariBookings.
Fraud
1/5

DO NOT BOOK Via this agent. They are currently under investigation by Kenya Tourism Board for fraud. We have almost lost all funds paid to them for a recent safari trip. They took the deposit and only paid deposit to parts of lodges. They never booked airline and failed to pay the lodges the remainder of the balance due.

Just a few days before the departure, we were informed by Serena Hotel when they knew that the another group who would stay in Serena Hotel were stranded by e Safaris.

We would believe that e Safaris had planned the fraud intentionally.

See also another warning at Tripadvisor here,
http://www.tripadvisor.com/Attraction_Review-g294207-d5984096-Reviews-E_Safaris_Day_Tours-Nairobi.html

RM   –  
United Kingdom UK
Visited: July 2014 Reviewed: Aug 4, 2014

Email RM  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of RM and not that of SafariBookings.
Fraud - Under investigation
1/5

This company is currently under investigation for fraud. It has taken client money made initial bookings and then cancelled bookings once they have received full payment. The Kenyan Tourist Police have blocked their website. If you have any contact details (other than those on this website) for the company please contact The Kenya Association of Tour Operators (KATO).

Kjetil H   –  
Norway NO
Visited: August 2014 Reviewed: Aug 21, 2014

Email Kjetil H  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Kjetil H and not that of SafariBookings.
Fraud
1/5

I confirm what the latest reviews says, this is (or has at least lately become) a fraudulent tour operator. We paid a deposit to E Safaris a few months ago for a 20+ group safari in October. All e-mail addresses, website and phone numbers are closed, and apparently they are investigated by Kenya Tourism Board. Our money now appear to be lost, although I expect proper investigation to be done by Kenyan Tourism Authorities. I have reported/complained to KTB (Kenya Tourism Board) and KATO (The Kenya Board of Tour Operators), and I urge everyone else affected to do the same.

Fortunately E Safaris had at least reserved the rooms at Mara Serena Safari Lodge, and Serena has been very understanding and helpful and has in short time set up an new safari for us. And I would like to emphasise that the large majority of the Kenyan Tourism Industry are honest and hard working people who do their very best to give visitors a great holiday. That I can say from personal experience.

Average User Rating
3.8/5
Rating Breakdown
  • 5 star 7
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 3
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