Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 5
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-5 of 5 Reviews
Sharon Mideva   –  
Germany DE
Visited: August 2025 Reviewed: Dec 24, 2025

Email Sharon Mideva  |  20-35 years of age  |  Experience level: first safari

Customer satisfaction is the key and results comes first before money.
5/5

Communication is top notch,anytime Visa Koncept will respond to a customer as soon as possible.
The service at Visa Koncept, I can give the 101,they never disappoint when it comes to a client.
Value of money, they don't value money first,but the customer satisfaction and produce the results,and Visa Koncept is pocket friendly, whereby I won't hesitate to recommend as many people as possible.
Loyalty, trustworthy, and transparency, they show you the accountability of everything.
Starting my journey, I had too much challenges on my side, I thought I will give up but the lady who was conducting my process was so good, she did her best just like a mum to me and I will always value her in my life, Thank you Visa Koncept, and Veronica Nduta, she is the best.

Liz   –  
Kenya KE
Visited: July 2025 Reviewed: Dec 25, 2025

Email Liz  |  35-50 years of age  |  Experience level: over 5 safaris

Out of this world.
5/5

I was offered the 4-day flying package to Watamu by Visa Concepts. This being my first time, I was a bit nervous.We traveled smoothly from Nairobi and landed in Malindi. Pickup from the airport to the hotel was already arranged. We were taken to a hidden gem in Gede called Butah Gardens, where we had an amazing holiday. Ms. Veronicah makes you feel like you are the only person she’s planning for, which made the experience even more special. I had previously done a trip with them in November 2024 to Diani for 5 days, and it turned out great. I would highly recommend them any day, any time. I look forward to the Malaysia and Singapore tour in 2026.

Kev Njenga   –  
Kenya KE
Visited: April 2025 Reviewed: Dec 27, 2025

Email Kev Njenga

I love their excellence and professionalism from the first call I made to the very last day of retur
5/5

Booked them for my April and August holidays in Malindi and Mombasa respectively. And recently for a daycation at Ilkeek Pit Gourmet, exceeded my expectations! They planned my holiday so perfectly that I didn’t have to worry about a thing. The hotel bookings, airport transfers and overall experience were well thought out and seamless. Their communication was excellent, and they genuinely care about their clients. I will definitely use their services again and recommend them without hesitation.

Tony Kiarie   –  
Kenya KE
Visited: December 2024 Reviewed: Jan 6, 2026

Email Tony Kiarie  |  20-35 years of age  |  Experience level: 2-5 safaris

competent
5/5

Visa Koncepts treats their clients like Kings. They paid attention to my needs as a client, ensured i was well briefed, comfortable and involved on all major decisions. Their attention to detail provided an outstanding and memorable adventure.

Chege   –  
Denmark DK
Visited: October 2025 Reviewed: Jan 6, 2026

Email Chege  |  50-65 years of age  |  Experience level: over 5 safaris

Visa Koncepts goes beyond, uncovering hidden gems, exclusive stays, and creating unforgettable journ
5/5

"Nduta and Visa Koncepts redefine excellence in travel. They uncover the most exclusive resorts at unmatched rates, solve every challenge—even outside office hours—and craft journeys that feel effortless yet extraordinary. After years of traveling, I’ve never seen such dedication, insight, and resourcefulness. From the very first contact to the final farewell, they transform every trip into a flawless, unforgettable adventure. Simply put, Nduta sets the ultimate standard in service, luxury, and travel expertise—truly the best partners any traveler could ever hope for."

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 5
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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