Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 10
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 10 Reviews
Asha   –  
India IN
Visited: August 2026 Reviewed: Aug 21, 2026

Email Asha

Genuine
5/5

We had a great experience using their transfer services during our trip. The driver arrived on time, was professional and courteous, and we reached our destination comfortably and within the expected time.

As international travelers visiting from another country, we were initially quite skeptical about booking transfers because we were concerned about scams and wanted to make sure everything was genuine. However, the team was extremely understanding and cooperative throughout the entire process. They patiently addressed our concerns, allowed us to verify the details ourselves, and gave us complete reassurance that we were dealing with a genuine and reliable service.

They were also very responsive and answered all our queries whenever we needed assistance. What we appreciated most was their flexibility—they understood our requirements and customized the travel plan according to our preferences rather than forcing us into a fixed itinerary.

Overall, the entire experience was smooth, transparent, and hassle-free. I would especially recommend their services to international travelers who may have similar concerns about booking transportation in a new country. You can confidently use their services knowing that they are genuine, professional, and customer-oriented.

Vitamin   –  
Japan JP
Visited: August 2026 Reviewed: Aug 19, 2026

Email Vitamin

Reliable
5/5

Just as I hoped, I was able to see the wildebeest river crossing!

Angel   –  
China CN
Visited: August 2026 Reviewed: Aug 17, 2026

Email Angel

Nice and Welcoming Tour operator, Very Organized
5/5

highly recommended and reasonable budget tour. Unforgettable journey!

Riko   –  
Japan JP
Visited: July 2026 Reviewed: Aug 7, 2026

Email Riko  |  20-35 years of age  |  Experience level: first safari

Amazing safari experience in Kenya!
5/5

We had an amazing safari experience with Escapeds Duma Tours and Travels. From the beginning, communication with the tour company was excellent. They always responded very quickly to our questions, which made us feel comfortable and well taken care of before and during the trip.

Our guide was very friendly, knowledgeable, and incredibly good at spotting animals. He not only helped us find many different animals but also explained a lot about them using a wildlife book, which made every game drive even more interesting. Thanks to him, we were lucky enough to see all of the Big Five, which was one of the most exciting and unforgettable parts of our trip!

We visited the Masai Mara, Lake Nakuru, and Amboseli, and each place had its own beautiful scenery and wildlife. We were able to see so many animals up close and enjoy the amazing landscapes of Kenya.

We also had a great experience at the accommodations. The hotel staff were all very kind and welcoming, and the food was delicious. We felt comfortable throughout the entire tour.

Overall, we had a wonderful time and made so many unforgettable memories in Kenya. We are very happy that we chose this tour and would definitely recommend it to anyone looking for an amazing safari experience!

Kenneth   –  
Kenya KE
Visited: June 2026 Reviewed: Jun 11, 2026

Email Kenneth  |  35-50 years of age  |  Experience level: 2-5 safaris

Tourist
5/5

‎I would like to specifically thank Arthur, the owner of Duma Tours and Travel, for making our safari planning process simple and stress-free.

‎From our first inquiry, he answered questions promptly and provided useful information that helped us choose the perfect itinerary.

‎Throughout the trip, Arthur remained available whenever assistance was needed. His attention to detail and commitment to customer satisfaction were evident from start to finish.

‎The safari itself was incredible, with beautiful scenery and numerous wildlife encounters.

‎Knowing that Arthur genuinely cared about our experience gave us extra confidence throughout the journey.

‎Duma Tours and Travel delivered a professional and enjoyable adventure that we will always remember.

Wambui   –  
Kenya KE
Visited: January 2026 Reviewed: Feb 8, 2026

Email Wambui  |  20-35 years of age  |  Experience level: over 5 safaris

From the good planning, to the incredible animal-spotting skills, Duma proves authentic safaris
5/5

Oh, where to begin!
My safari with Duma Tours was nothing short of amazing.
From the tour consultant to the tour itself? I have so much good reviews to give.
The consultant was well knowledgeable and very helpful. They give you different options that are good for your budget.
Their prices are also insanely affordable, I would recommend them anytime, anywhere.

Thank you Duma! I sure will be back.

T.K   –  
Japan JP
Visited: December 2025 Reviewed: Feb 8, 2026

Email T.K  |  20-35 years of age  |  Experience level: first safari

2 nights and 3 days is not enough for this safari
5/5

The tour guide was very kind and I enjoyed myself without any worries!
The safari was so much fun, I didn't have enough time! I want to go again!

Affordable
Even if you're not good at English, you can participate
Popular with Japanese people
Meet the Maasai
The lodge has been updated and is comfortable, and the food is delicious
Ever since celebrating New Year's with the Maasai over a campfire, it's a memorable experience

(automatic translation from Japanese)

Raiki   –  
Japan JP
Visited: January 2026 Reviewed: Jan 25, 2026

Email Raiki  |  20-35 years of age  |  Experience level: first safari

100% satisfaction
5/5

They offer very reasonable prices, and their customer service is excellent. Highly recommended to anyone!

Felix   –  
Sweden SE
Visited: December 2025 Reviewed: Jan 14, 2026

Email Felix  |  20-35 years of age  |  Experience level: 2-5 safaris

Great service and flexibility!
5/5

Super flexible with no problem regarding hotel change and pickup point. Service 10/10, gave us memories for life regarding animal interactions!

Otoha   –  
Japan JP
Visited: September 2025 Reviewed: Jan 14, 2026

Email Otoha  |  20-35 years of age  |  Experience level: first safari

The best experience of my life
5/5

The owner of Duma is kind, helpful, and very friendly, and we had a great conversation with him.
Although we originally booked only the safari tour, we suddenly decided that we wanted to visit Kibera Slum as well. When we asked about it, he kindly added it to our plan and guided us without hesitation.
Even in areas with safety concerns, we were able to enjoy our trip with peace of mind.
I would definitely like to use Duma again.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 10
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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