Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 14
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 14 Reviews
Sofia   –  
Ecuador EC
Visited: November 2024 Reviewed: May 5, 2026

Email Sofia  |  20-35 years of age  |  Experience level: first safari

Best operator in Kenya
5/5

Our guide in Kenya was absolutely amazing. He accompanied us throughout the experience with so much care, professionalism, and kindness. He explained everything clearly, shared interesting stories and insights, and made us feel comfortable at all times. Thanks to him, we were able to enjoy beautiful and unforgettable experiences in such a wonderful country. Kenya is truly a special place, and having such a great guide made the trip even more meaningful. Highly recommended!

Ralf van den Ham   –  
Netherlands NL
Visited: July 2024 Reviewed: May 6, 2026

Email Ralf van den Ham  |  50-65 years of age  |  Experience level: first safari

Amazing experience in a few days
5/5

If you manage to tick off almost the entire Nairobi excursion menu in just a few days, you’re either running a military operation… or you’re traveling with Ernest from Mwalim Tours. Luckily, we had the second option.

From the very first moment, it felt like exploring Kenya with a friend who just happens to know everything about wildlife, culture, history, and the smartest routes to avoid traffic. Ernest organizes, adjusts, anticipates, and stays endlessly friendly throughout. No stress, no rush — yet every day packed with unforgettable experiences.

We did, among others:

Nairobi National Park at sunrise (lions, rhinos — the full show)

David Sheldrick with the baby elephants

Giraffe Centre & Karen Blixen Museum

Bomas of Kenya

And all of that in just a few days, without it ever feeling rushed. Ernest knows exactly how to structure a day so you see a lot while still enjoying a relaxed pace. He’s always on time, drives safely, shares great stories along the way, and makes sure you’re in the right place at the right moment.

In short:
A fantastic experience. If you want to truly discover Nairobi and its surroundings, book with Mwalim Tours and ask for Ernest. Thanks to him, we saw and experienced far more than we ever expected. A top guide and a top human being.

Emmanuelle   –  
United Kingdom UK
Visited: April 2026 Reviewed: May 6, 2026

Email Emmanuelle

“Ernest is a knowledgeable, respectful safari guide & skilled driver, highly recommend!”
5/5

I had an outstanding safari experience with Ernest as my guide. His deep knowledge of the different species made every sighting fascinating, and I truly appreciated how he knew exactly when to step back to respect the animals’ space. Thanks to his expertise, I was able to capture beautiful photos of many animals even though it wasn’t the peak season.

Ernest is also a highly skilled driver, navigating the terrain with confidence and care, which made the journey both safe and enjoyable. His professionalism, respect for nature, and ability to create memorable moments make him an exceptional guide.

I strongly recommend Ernest to anyone planning a safari. I cannot wait to return with my family, and I will definitely ask for Ernest to guide us again!

Reply from Mwalim Tours and Safaris
Reply from Mwalim Tours and Safaris
Posted on Oct 26, 2026

Thank you so much Emmanuel, for this wonderful and thoughtful review! It was a pleasure sharing this safari experience with you. I’m delighted that you enjoyed learning about the different species and capturing beautiful wildlife photographs, even outside the peak season.

I strongly believe that respecting wildlife and maintaining a safe distance are essential to responsible safari experiences. I’m glad you felt safe, comfortable, and well cared for throughout the journey.

Thank you for your trust and recommendation. I look forward to welcoming you and your family back to Kenya for another unforgettable adventure with Mwalim Tours and Safaris. It would be my pleasure to guide you again!

Leroy Hodge   –  
United States US
Visited: November 2025 Reviewed: May 6, 2026

Email Leroy Hodge  |  65+ years of age  |  Experience level: first safari

He knows, when and where the animals are
5/5

The tour company was easy to work with. Answer your questions and take your call. No gimmicks with the pricing. You pay what was quoted.
Showed up on time.
Knew the traffic patterns and how to avoid the long line at the gate.
Amazing knowledge of every animal, from the birds to the hippos.
I highly recommend this team!

Reply from Mwalim Tours and Safaris
Reply from Mwalim Tours and Safaris
Posted on Oct 26, 2026

Thank you so much Hodge, for your fantastic review and recommendation! We truly appreciate your trust in Mwalim Tours and Safaris. It’s wonderful to hear that you valued our transparent pricing, punctuality, and knowledge of Kenya’s wildlife. We always strive to provide a smooth, enjoyable, and memorable safari experience for every guest. It was a pleasure having you with us, and we hope to welcome you back to Kenya for another amazing adventure!

Omar Alawad   –  
Saudi Arabia SA
Visited: April 2026 Reviewed: May 7, 2026

Email Omar Alawad

Earnest as the best guide
5/5

We had the pleasure of being guided by Earnest during our Safari at the Nairobi National Park in April 2026. he was so good and patient. the whole Safari trip was for my daughter and he succeeded in creating an unforgettable memories for her. Earnest is so good at what he does, so polite, humble and informative.
We definitely recommend him for everyone who wants a long lasting memories.

Reply from Mwalim Tours and Safaris
Reply from Mwalim Tours and Safaris
Posted on Oct 21, 2026

Thank you so much, Omar, for your kind words and recommendation! It was a real pleasure guiding you and your daughter at Nairobi National Park. I'm happy to know she had such a memorable experience. Creating special moments for my guests is what makes my work so rewarding. Thank you for trusting Mwalim Tours and Safaris, and I hope to welcome you and your family again for another unforgettable adventure!

Anke   –  
Germany DE
Visited: December 2025 Reviewed: May 7, 2026

Email Anke  |  50-65 years of age  |  Experience level: first safari

Responding to special preferences, very competent and empathic, a real pleasure
5/5

I saw many interesting birds and my guide knew them all and shared interesting fun facts about their biology. He gave me the time needed to make observations and relate to the place. It was a very entertaining and educational experience, unforgetable!

Reply from Mwalim Tours and Safaris
Reply from Mwalim Tours and Safaris
Posted on Oct 21, 2026

Thank you so much, Anke, for your wonderful review! It was a pleasure sharing my knowledge of birds and wildlife with you. I'm glad you enjoyed the experience and had time to observe and connect with nature. Thank you for choosing Mwalim Tours and Safaris. I hope to welcome you again for another memorable birdwatching adventure!

Natasha M   –  
Serbia RS
Visited: May 2026 Reviewed: May 30, 2026

Email Natasha M  |  35-50 years of age  |  Experience level: 2-5 safaris

Extraordinary Safari trip to Nakuru lake
5/5

Our experience to the Lake Nakuru and Lake Elmenteita was incredibly beautiful and amusing. It included viewing of wildlife, birdlife, and relaxing lake views into one unforgettable trip.

Experience: At Lake Nakuru, the game drive offered sightings of Lion, rhinos, giraffes, buffaloes, hippos, variety of birds, and super wildlife.
Unfortunately,  we could not see the flamingos, but our driver and guide insisted that we should see them so on our way back to Nairobi, we stopped at Lake Elmenteita where we found the beautiful flamingos 🙏❤️

Admission fee: Park entry fees were reasonable and justified by the quality of wildlife and scenic experiences offered.

Length of visit: one day trip is ideal, allowing enough time to enjoy both parks without any rush.

Staff: our guide Ernest was very friendly and knowledgeable and helpful throughout the trip.

Highly recommended for: Nature lovers, photographers, bird watchers, couples, and families looking for a short but diverse safari experience.

Reply from Mwalim Tours and Safaris
Reply from Mwalim Tours and Safaris
Posted on Oct 23, 2026

Dear Natasha,

Thank you so much for your wonderful review and for choosing Mwalim Tours and Safaris!

It was a pleasure guiding you on this beautiful trip to Lake Nakuru and Lake Elementaita. I’m glad we managed to find the flamingos at Lake Elementaita after our game drive, making the experience even more special.

Thank you for appreciating my efforts, knowledge, and dedication to making your safari memorable. Your kind words and recommendation mean a lot to me.

I hope to welcome you back to Kenya for another unforgettable wildlife adventure!

Warm regards,
Ernest
Mwalim Tours and Safaris — Creating Memories for You!

Natasa   –  
Serbia RS
Visited: May 2026 Reviewed: May 30, 2026

Email Natasa  |  35-50 years of age  |  Experience level: first safari

Reliable, hospitable and knowledgable
5/5

This experience was best value for money.Guide is reliable, professional and polite.

Reply from Mwalim Tours and Safaris
Reply from Mwalim Tours and Safaris
Posted on Oct 21, 2026

Thank you so much, Natasa, for your kind words and wonderful review! It was a pleasure having you with us. Your appreciation means a lot to me and Mwalim Tours and Safaris. I hope to welcome you again for another unforgettable safari experience!

Zampela   –  
Cyprus CY
Visited: June 2026 Reviewed: Jun 8, 2026

Email Zampela  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing!
5/5

This is the 2nd time we booked here since we had safari with same company last year. They are simply the best!

Reply from Mwalim Tours and Safaris
Reply from Mwalim Tours and Safaris
Posted on Oct 21, 2026

Thank you so much Pamela
for your continued trust in Mwalim Tours and Safaris! It’s a pleasure to welcome you back for another safari. We truly appreciate your loyalty and kind words. We look forward to creating even more unforgettable memories with you. Karibu tena!

Mariam   –  
Sierra Leone SL
Visited: July 2026 Reviewed: Jul 20, 2026

Email Mariam  |  20-35 years of age  |  Experience level: first safari

Reliable, professional, and genuinely went above and beyond to make my trip unforgettable
5/5

I had an amazing experience with Mwalim Tours and Safaris, and a big part of that was thanks to our tour guide, Ernest.

From the very beginning, Ernest was professional, reliable, patient, and incredibly accommodating. He made communication easy and ensured everything went smoothly throughout my stay. He didn’t just take me from one destination to another, he made the entire experience enjoyable and memorable.

He took me on an unforgettable safari, to Carnivore Restaurant, Village Market, and several other shopping centres, making sure I got to experience the best of Nairobi at my own pace. He was always punctual, knowledgeable, and happy to adjust plans whenever needed, which made me feel comfortable and well looked after.

The service was excellent and offered great value for money. If you’re looking for a trustworthy tour company with a guide who genuinely cares about your experience, I highly recommend Mwalim Tours and Safaris. Thank you, Ernest, for making my trip to Kenya one I’ll always remember. I hope to visit again soon!

Reply from Mwalim Tours and Safaris
Reply from Mwalim Tours and Safaris
Posted on Oct 20, 2026

We are delighted Mariam for taking your time to write us a review and for choosing Mwalim Tours and Safaris! We’re delighted that Ernest made your Nairobi experience memorable with his professionalism, flexibility, and dedication to ensuring you enjoyed every moment. We truly appreciate your recommendation and look forward to welcoming you back for another unforgettable adventure in Kenya!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 14
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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