Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 201
  • 4 star 29
  • 3 star 3
  • 2 star 4
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 29 Reviews
IK   –  
Russia RU
Visited: March 2014 Reviewed: Mar 17, 2014

Experience level: first safari

Unforgettable safari in Kenya to see Big 5 and even more
4/5

The company did an excellent job to design a tour according our requirements: we wanted during limited time to see the most famous parks, do maximum games, see ocean and relax at the beach before departure back home. So, we were in Maasai-Mara, Nakuru, Amboseli, we were lucky to see Kilimandjaro, visit Naivashu, Tsava West.
We see opportunity for some improvement - we could save couple of hours if we could do all final arrangements not in the company office in Nairobi, but in airport and avoid Nairobi with terrible traffic. But in general everything was fine, driver was very experienced, all transfers done on time. Very special thanks to George and His team for the trip and real Kenian hospitality.

Yulia Mamolya   –  
Netherlands NL
Visited: September 2013 Reviewed: Jun 25, 2014

20-35 years of age  |  Experience level: first safari

Great holiday in Kenya with Right Choice Tours & Travel
4/5

Me and my mother had 8 days safari which we ordered in Right Choice Tours & Safaris. It was something special, unique and unforgettable. We covered the most famous national parks. The trip was well organized, our driver Saimon was very patient and payed a lot of attention to details, he always stopped in order to show us animals, which we did not notice at first. Special thanks goes to George, the owner of the company, who offered nice safari 3 days before my arrival and was so kind to meet us in the Nairobi airport.
If you want to have a nice holiday in Kenya Right Choice Tours & Safaris is a really right choice! This company is reliable.

Heather   –  
Netherlands NL
Visited: July 2014 Reviewed: Aug 25, 2014

35-50 years of age  |  Experience level: 2-5 safaris

The service with regards the booking was efficient and friendly.
4/5

All of the arrangements worked out well. We saw several different parks across two countries and all ran as smoothly as could be expected. The drivers were authentically knowledgeable and interested.

I would recommend this company. They do their best to make everything special.

Donal Visited: February 2015 Reviewed: Mar 10, 2015

Great experience aided by an excellent driver/guide. Saw all the big game, bar Leopards,well pleased
4/5

George delivered on his promises of quality service and standards. It was my first safari in Kenya and I didn't appreciate the distances between game reserves. We had an excellent safe driver, a big bonus. He was knowledgeable and got us as close as possible to the game. I got what I paid for and felt it was above average value.
I would do it differently next time by spending less time on the road and more time in the game reserves. I would certainly do it through Right Choice Tours. George's was always available by phone if needed and his gesture to compensate for vehicle problems was very generous. He runs a good show and his staff are experienced and helpful. The collection and delivery service from and to the airport was much appreciated. Well done Right Choice Tours and Travel and continued success.

Ming   –  
United States US
Visited: May 2015 Reviewed: Jun 21, 2015

35-50 years of age  |  Experience level: first safari

Very good game drive with Right Choice
4/5

When I was looking around for a good tour, I have contacted several tours as their prices all fell within my consideration. I did not consider the tours for which the prices were too high.
I like the Right Choice Tour because the manager George was always provided very quick responses. Based on many researches that I did and experiences from other people that I gathered, I proposed my own route and requirements. George always helped and supported. For example, I really wanted to see is flamingos; I asked if I couldn’t see them at Lake Nakuru, I would want to go to Lake Bogoria. I also asked to add one hour boat ride at Lake Naivasha, etc. In terms of the price, George was very fair. So that’s why I decided to pick this tour group.
My trip was seven days plus the first day of arrival. We were three families going together. We arrived at Nairobi with 3 different times. George picked us one family by another to our hotel without charging us very much. We made a mistake booking the hotel in the center of the city and this was paid for the first night ourselves. We thought that we had some time to sightsee in the city so it would be more convenient to book the hotel there. But we didn’t expect such big traffic from the airport to the city center. It took us two to three hours to get to the hotel from the airport, which got us really exhausted. The hotel also really sucked. It’s 75$/per night and we’ve never lived in such a bad hotel before. It really hit us hard on the head. We didn’t even dare to go out to eat since there were so many homeless beggars on the street so the street looked really unsafe. Not only that, the second day we had to get out of the city center, and encountered the same bad traffic. If we had lived near the airport we would’ve avoided the traffic both times. It would’ve been nice if George could’ve made some suggestions beforehand.

Our game drive ride was a minivan. The vehicle is resilient although it was not as good-looking as the jeeps. We thought that there would be Wi-Fi on the van also the van has a sticker saying Wi-Fi on boat, but there was no Wi-Fi. So we were a bit disappointed about that. Due to the fact that going to every single route took a long time, approximately 4 hours, it would’ve been nice if we had Wi-Fi. Because then we could contact our family and friends about how we were at the moment.
Tom was our driver and he was professional, drove fast but also safely. Every single time we arrived earlier than I expected. He also constantly consoling us that the destination was near and that there were no more bump road ahead. That made us feel more comfortable.
We stayed in Masai Mara National Reserve for three nights. The arranged lodging that George made for us was the Masai Mara Sopa Lodge. It was a very comfortable stay, food was good also. We also had a formal dinner which made us really happy. Everybody said that the lodge and its service were out of their expectations. There was also WiFi in lobby.
During the two-days game drive in Masai Mara. Tom was very fast in finding the animals and was very diligent in helping us finding everything that we wanted to see. Under his guidance, we saw a lot of animals, especially lions. We actually saw lions mating twice and saw male lions many times. We also had a really rare encounter with cheetahs in pre-breakfast game drive. Tom also negotiated with us regarding changes. For example, if we go to see Masai Mara river he suggested us to bring our lunch, so that we save time going back and forth. He also took us to another lodge for resting and eating lunch. The surrounding environment was really nice. He cared about if we were not happy about something by constantly asking us if everything was okay. He was also humorous at times and made us laugh. We really liked him and thought he was an honest person. We were very satisfied with our Game Drive at Masai Mara.

When we left Masai Mara, we went to Lake Nakura and stayed there for one day. George arranged that we stay at Lake Nakuru Lodge. The place was also really good, only that there was an extra charge for WiFi so that was a big disappointing. At Lake Nakuru Park, we have seen black and white rhinocerose. This completed seeing the “Big Five” from our top wish-list for this trip. But I was disappointed that we didn’t get to see the flamingo at Lake Nakuru. Tom drove very far distances and tried to see them on the side of the lake with no luck.
After reading so many other people’s trip diaries, I learnt that apparently the chances nowadays for seeing them at Lake Nakuru is rare. That’s why from the beginning I asked to go to Lake Bogoria if we don’t see flamingo in Lake Nakuru. I thought I have I had a back-up plan that if I couldn’t see them at Lake Nakuru then I’ll try Lake Bogoria. That was what we agreed in the contract. But I wasn’t notified until that point that apparently we had to pay 50$/per person out of our pockets. But that wasn’t what was written in the contract so I hope in the future I would be made clear on this. We did not go Lake Bogoria. I felt upset that the fact that I did so much homework finding them was wasted, especially I have promised my friends we could see them either in lake Nakuru or Bogoria. Another thing is that the trip route that day was not reasonable and I didn’t find this out until we got there. If we came out of Masai Mala we had to go straight to Lake Bogoria to first see the flamingos and then come back to stay at Lake Nakuru, wouldn’t there be a lot more chances. Also from Masai Mala to Lake Nakuru, why did we have to pass Nairobi city center for lunch? Was it because we need settle the accounts? We met a lot of traffic passing through Nairobi again. If in this trip when we settled the contracts, George can be a bit meticulous in helping us fix these little things that would be good.

The last part of the trip we stayed at Amboseli National Park for two days. We wanted to go see Mt. Kilimanjaro. Staying two days was also a back-up plan for me because many people who stayed one day did not get to see Mt. Kilimanjaro. We finally saw Mt. Kilimanjaro on the second day evening and that is really existing and nice. The lodging there that George arranged for us was also really good. It was at Kibo Safari Lodge but too bad that it didn’t have Wi-Fi at all. Compare to Masai Mara, Amboseli National Park didn’t have a lot of exotic animals, mostly elephants so it wasn’t as exciting. But Tom still worked really hard helping us find animals that we’ve never seen before so we still saw a few animals that we haven’t seen at Masai Mara.
We finally successfully finished this entire itinerary. We rate the tour 80 points. Overall it’s pretty good. How many people wanted to go to Africa to see animals, it came true for us!

GRV   –  
India IN
Visited: September 2015 Reviewed: Sep 26, 2015

Email GRV  |  35-50 years of age  |  Experience level: over 5 safaris

Warm responsive operator, great on ground experience
4/5

We decided to go with Right Choice and we were not disappointed. To start with, during our planning stage, George was most reponsive. He answered each and every query with patience, understanding and reassurance.
I'm glad to say that the trip exceeded our expectations. Jacob, our guide and driver was perfect. He seemed to know the Masai Mara like the palm of his hand. He was most cordial, got us to see all the big 5 and much more. He answered all our questions and quite endeared himself to the group with his sincerity and sense of calm.
George advised and guided us in choosing the right camp and that really helped too. The Camp was nice with clean beds, clean toilets and nice ambience overall.
Just one key area which we found wanting was food: We were accompanied by a cook whose food or services are not much to be talked about. Clearly hygiene was lacking. I came down with a dysentry and so did our guide, on the very 1st day of our trip. Thanks to a Doctor in the nearby village, I was back on track. Meals were rather dull and the cook clearly lacked imagination.
We did give our feedback to George after our trip was over and he was very positive in receiving the feedback. Full points to George and Jacob for a most memorable trip.
I wouldn't mind going again with Right Choice. As George says "you can book with confidence".

cynthia   –  
United States US
Visited: November 2016 Reviewed: Dec 18, 2016

Email cynthia  |  20-35 years of age

6 Days Masai Mara/L.Nakuru/Amboseli
4/5

Right Choice was the best travel agent have ever travelled with. We conducted our itinerary by email and all arrangement were flawless since Mr. George was there for us any time and he made sure that were were satisfied and confortable with the itinerary. The arrangement were excellent accommodations,food and provided a professional and dependable drive who was our tour guide and he was knowledgeable about the park, flora and fauna.
The level of service was really phenomenal and their follow up at the end of the safari to verify that the services we received was excellent. I highly recommend Right Choice as the name suggests its the best choice I made.

Arabindo   –  
India IN
Visited: June 2017 Reviewed: Jun 24, 2017

Email Arabindo

Good value for money choice
4/5

Yes safari tour helped us to get this economic and good tour

Shari   –  
United Kingdom UK
Visited: May 2017 Reviewed: Jul 16, 2017

Email Shari  |  20-35 years of age  |  Experience level: first safari

Great management & customer service, finished with a top safari experience
4/5

The initial corresponding speed & efficiency with George was just excellent. For exactly the same looking specs & itinerary when compared with other tours the price Right Choice Tours & Safaris quoted was also the cheapest I could find. The overall experience of the safari itself was priceless. A tip for everyone, going to the Serengeti/ngorongoro region in May is a great time of the year as it being the end of the off peak season meant that the weather was ok, not many people & the recent days of rain has made ngorongoro grass & flowers just lush in beauty.

The reason for 4 stars instead of 5 is just for a few things:
-Part of the itinerary was changed last minute (although when I challenged this with George it was dealt with quickly)
-As there were only 2 of us we were joined with other tour groups, & a lot of hours were spent waiting for them to arrive to join us (although we all got on really well & had a great time)
-We were greeted by other members of the company we've not dealt with so far at our hotel who requested us to give the full payment in cash the day before the trip and when asked for a receipt we were not given one (I then challenged this with George who again quickly rectified this, but it's just good to note that the least customers would like is to receive a receipt as proof of payment when they have to give lots of money to people they've not met coming to their hotel).
-it would be great to give us a warning/information on the fact that we have to tip the safari drivers & how much is appropriate; we felt bad in hindsight as we wished we gave more to our first driver Lazarus who was so knowledgable & passionate, but we didn't know how much was appropriate until we spoke to other customers on the rest of our tour.


A special thank you to Lazarus our driver & Juma our cook who made our honeymoon wonderful.

tuyg   –  
India IN
Visited: May 2009 Reviewed: May 30, 2018

Email tuyg

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4/5

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Average User Rating
5.0/5
Rating Breakdown
  • 5 star 201
  • 4 star 29
  • 3 star 3
  • 2 star 4
  • 1 star 0
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