ATTENTION!!! We at SafariBookings received complaints about Alliance Destinations (James Mungai) not delivering the tours that clients booked!

Reviews

Sort By: Date Most Helpful Rating 1-10 of 52 Reviews
DS   –  
Canada CA
Visited: September 2019 Reviewed: Aug 7, 2021

Email DS  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of DS and not that of SafariBookings.
Alliance Destinations is a fraud.
1/5

James Mungai is an extortionist. Taking money for tours he has no intention to deliver. Stay completely away from this company.

Bryan   –  
Canada CA
Visited: January 2020 Reviewed: Sep 29, 2020

Email Bryan  |  50-65 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Bryan and not that of SafariBookings.
Quite spoken thief JAMES MUNGAI - Owes me over $8,000
1/5

Paid for a fill 10 days tour with a friend, on arrival James Mungai owner of Alliance revealed he spent all the money and nothing was paid for. KENYA TUURIST POLICE were notified and appear to have done nothing

Hilarie   –  
Canada CA
Visited: June 2019 Reviewed: Sep 29, 2020

Email Hilarie  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Hilarie and not that of SafariBookings.
James Ripped me off!
1/5

I took a 21 day safari that James had arranged for me in June 2019. Everything went fine until the last week of the Safari. James started phoning me to ask that I pay for things like fuel and entry fees to the Massia Mara. I also had to pay some of the fees at the hotels. What’s a person to do when stuck in the middle of Kenya but pay to continue the journey. Of course, James assured me that he would reimburse my money and of course he never did. I kept in touch with my excellent driver/guide Martin from Voi and except for a small initial deposit James did not pay him his contracted fee for the entire 21 day safari. I felt very bad for Martin and forwarded his tip to him after I returned home because James had bled me dry in Kenya. I’m assuming that the Covid crisis has probably put his company under, again, but I’m sure he will pop up under another name, BEWARE!!!

Patrick   –  
United States US
Visited: May 2020 Reviewed: May 21, 2020

Email Patrick  |  35-50 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Patrick and not that of SafariBookings.
James has to refund my 900 dollars! He was to take me to the mara and went under when I cancelled.
1/5

This is a shameless scammer!Menya Mbia niukuriha!!

Simon   –  
Denmark DK
Visited: August 2019 Reviewed: Apr 13, 2020

Email Simon  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Simon and not that of SafariBookings.
No safari - no refund
1/5

We paid to go on a safari but when we arrived the guide didnt show up and James could not book another safari for us. Now 9 months later we still havent recieved our money we paid! James keeps telling me that he will pay soon. We went to Africa to go on a safari.. Dont book with this company!

Helen   –  
United Kingdom UK
Visited: December 2019 Reviewed: Mar 31, 2020

Email Helen  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Helen and not that of SafariBookings.
FRAUDSTERS - DO NOT BOOK
1/5

James was very charming and, even up to a few weeks before we departed he accepted extra money from me for an additional safari day. While we were on the runway in Cairo, on the way to Nairobi, I got an email saying the safari was off. We had to book a new safari, with a day's notice (Amazing Memories - highly recommend them and Tony, our guide) at the cost of another USD7500. James from Alliance Destinations owes us USD7000 and, despite promises to refund the money, we haven't heard a thing and not a penny has been refunded. Disgusting behaviour and we could not be more disappointed with James and this company. Of course, they'll reappear under another name so be cautious when dealing with any James at a safari company in Africa. Make sure it's not the same one.

Stamatis   –  
Greece GR
Visited: July 2019 Reviewed: Mar 10, 2020

Email Stamatis  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Stamatis and not that of SafariBookings.
This is FRAUD
1/5

We three families from Greece paid to this operator more than 14.000 USD and still wait for the refund. Non of the money was used on our safari we had to pay everything again and at a higher rate.
this is a disgrace for all the nice people we met in Kenya, and this lovely place

M.M.   –  
Belgium BE
Visited: February 2020 Reviewed: Feb 21, 2020

Email M.M.  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of M.M. and not that of SafariBookings.
AVOID !!! .... you must pay a deposit and then he runs away with your money and no safari !!!
1/5

in the beginning (before payment deposit) , he answers very quickly .. everything looks okay, but 2 weeks before start, you can't reach him anymore..
we paid already a deposit of 2.000 € and never see it back...
nothing was booked (no car, no lodges) .. so bye bye safari
please don't book this touroperator ... he is a swindler

Nilesh   –  
United Kingdom UK
Visited: July 2019 Reviewed: Aug 11, 2019

Email Nilesh  |  50-65 years of age  |  Experience level: first safari

Safari of a lifetime Masi Mara
5/5

What an amazing experience of a lifetime. Elizabeth was amazing and the communication in organising the trip was exceptional. Our guide Joseph was amazing. On the second day we left our lodge at 6.30am to do a full day of safari and by 10.30am we had seen the majority of the Big 5.
The amount of animals was behind our expectations.
I will definitely be recommending Alliance Destinations to all our friends and family.

Robert Herbruck   –  
United States US
Visited: May 2019 Reviewed: Jul 24, 2019

Email Robert Herbruck  |  65+ years of age  |  Experience level: first safari

This was one of the most professionally done tour that we have ever been on.
5/5

As I stated above the tour could not have been better. The gentleman that organized it for us in Nairobi was excellant. The guide Patrick was excellant. Accomodations first class. We now have two friends who want information about you. I would Like the name of the gentleman in Nairobi who organized the trip so I can give it to our Friends Thank you

Disclaimer

  • All corporate and/or tour info is provided by Alliance Destinations - Kenya, not SafariBookings
  • The tours offered by Alliance Destinations - Kenya are subject to their terms & conditions