This Tour Is Offered By
Day Trip (MGR 14)
Kalahari Marsh Safari Holidays
- Office In:
- Size:
- 5-10 employees (Founded in 2017)
- Member Of:
- HATAB, BTO, ATB, WTN & WTTC
- Tour Types:
- Small & medium group tours (Mid-range)
- Destinations:
-
BWZMZW
Kalahari Marsh Safari Holidays offers game drives, traditional canoe, boat cruises, guided bush walks, cultural tours and transfers. We cater safari itineraries for both private safaris, couples, families, friends, solo travelers and small and large group safaris. If you wish to create your own personalized African Safari tour for particular interest groups, corporate tours, private or family groups we are more than willing to accommodate your needs.
Reviews48
The tour is fraud
I experienced the same fraud as the below reviewer- including having a signed confession of fraud from him for several thousand dollars and him being arrested during our tour, he did not pay any money back.
Signed a full confession that he defrauded us of the 8000USD
We paid 8000USD for a tour with Lucky lasting 9 days- when we arrived it turned out to be fraud. He signed a full confession of fraud and was arrested. He had not organised/paid for the tour despite taking the full payment from us upfrount. He is currently being seporately prosecuted by the botswanna tourism office.
Full Summary of each of the days:
Day 1 (Friday 13th June 2025)
Victoria Falls
-not given any plan for the day on the first day so we had no idea what was happening with the guide until we finally got through to Lucky on the phone
-hotel refusing to provide food for lunch or dinner as Lucky hadn’t arranged it or paid for it
-then no chef at lunch time so only sushi (which we had to pay for), then the taxi was late to take us down to the start of the Victoria falls walk.
-then half an hour of waiting for them to try to pay for entrance, until they said they couldn’t and we finally had to pay the 100USD for entrance ourselves despite this being agreed as included as part of the tour.
-then the hotel (N1 Hotel) said they’d not been paid so we had to wait for dinner until they were paid (which they still weren’t by Lucky)
-There was also no balcony in the hotel yesterday despite there being a balcony advertised in the itinerary for the first nights accommodation.
Thus- activities, food and accomodation (the contents of day 1's itinerary) all paid for by us.
Lucky agreed to refund the first day but never did.
2nd day (Saturday 14h June 2025)
-we wake up and the hotel said Lucky didn’t give them our breakfast order so the food had run out, and the hotel would not let us leave as Lucky hadn’t paid for the night's accommodation.
-We were then stuck waiting until midday (meant to leave at 9am for a game drive) until the driver came and we had to pay the hotel ourselves to be allowed to leave
-Only one car waiting at the border with Botswana not two as promised- so only the other family (not known to us but on a separate tour with Lucky's company) could use the car and we had to stay in the van.
-No lunch- had to buy our own and eat it in the back of the car.
-Missed both the game drives described in the itinerary- had to drive to the lodge in the freezing cold and pitch black.
-Only got half a single boat ride (only 1.5 hours not 3) as it started so late.
We arrived freezing cold to the accommodation after a 2 hour drive in the cold and dark from Chobe to the lodge.
Lucky agreed to refund the second day- witness statement of the hotel manager from the morning of the 15th taken.
3rd day (Sunday 15h June 2025):
-6 hours of driving as we needed to refuel, 1 game drive only (car has no speedometer- and was not road worthy) then the hotel was not booked so we had no hotel room, leaving us in the middle of the outback without anywhere to sleep, unsafe, with no dinner and he had not transferred the money back for days 1 and 2 when he said he would.
-Eventually the hotel owner who witnessed the above discussion regarding day 3 stepped in and explained Lucky was lying to us and that Lucky had not booked the hotel. We were stuck waiting for over an hour in the cold. At that time we begged the hotel owner to be able to sleep somewhere as we were unsafe and had no other choice, the owner agreed out of compassion but took Lucky's car keys and car battery as Lucky had not paid and did not have a booking, and we were not given anything to eat.
4th day (Monday 16th June 2025):
Unable to leave the lodge as Lucky had still not paid the owner, so his car keys remained confiscated by the hotel owner.
5th day (Tuesday 17th June 2025):
Finally released from Camp Savuti and went with Lucky to Maun Police station to report Lucky to the police - a 5 hour drive in the outback, the car broke down half way and had to be repaired with the help of a passing vehicle). Lucky was taken into custody for fraud by misrepresentation.
He has been charged with Fraud, he was imprisioned for 3 days, we have a full signed confession from him signed in the presense of his and our lawyers. He is seporately under investigation from the Botswanna Tourism Office.
Exceptional service and a commitment to safety
5/5 stars -Unforgettable Canoe Trip Experience...
I recently had the privilege of embarking on a canoe trip with Kalahari Marsh Safaris and it was truly an adventure of a lifetime.Our guide was knowledgeable, friendly and ensured safety throughout the journey.
Wildlife Encounter
The incredible animal sightings I spotted
*A dazzle of zebra drinking from the riverbank.
Tips for Future Travelers
*Bring binoculars for better wildlife viewing
*Don't forget your camera to capture the stunning scenery.
Recommendations
If you're looking for a guided canoe trip with exceptional guide and unforgettable wildlife encounter, look no further cas Kalahari Marsh Safari got you.
ES
Horrible experience - Avoid at all costs
Avoid this operator at all costs.
After booking 6 months in advance, nothing was booked - we had to wait for hours to know the plan on every step of the trip.
Last minute changes on the original planning, inexistent organisation, and we had to ask constantly for the next steps since we didn't know what was next. Boat trip wasn't book in Moremi nor in Chobe, so we had to wait and solve it there with the local people.
Sometimes we didn't have lunch nor dinner and we had to ask for it - nobody was even asking. We had to organise ourselves because if not, you skip what you agreed.
Avoid this company if you want a happy trip.
ES
Fantastic trip with friends
We have to thank the Kalahari Marsh Safari team for our unforgettable experience in Botswana, not just because of the beauty of the Okavango. The entire team organized the trip very well, including the luxurious tents, the comfortable transportation, the organized activities, and more. The guide was excellent; he took us on routes only an expert would know, teaching us about all the animals and giving us information about them. The chef was incredibly good; he truly prepared delicious and elaborate dishes with every detail taken into account. We would definitely repeat the experience; I highly recommend it.
