The Shuttle Hospitality

5.0/5 – 28 Reviews

$6,875 pp (USD)

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Our Directors standing infront of our offices.

Our Directors standing infront of our offices.

The Shuttle Hospitality

5.0/5  
(28 Reviews)
Office In:
Uganda Uganda
Size:
10-20 employees (Founded in 2020)
Member Of:
Uganda Tourism Board
Tour Types:
Custom mid-range & luxury tours that can start every day
Destinations:
Uganda UG
Our Directors standing infront of our offices.

Our Directors standing infront of our offices.

The shuttle Hospitality commonly known as “The Shuttle” has rapidly become one of East Africa’s leading provider of tour & travel services and seeks to differentiate itself as the premier adventure, tour, safari & travel company in the Uganda.

Reviews28

Great tour with our guide, worked with us to cater to our desires
5/5

We had an incredible trip with Fenie, he was relaxed and informative on our entire trip. We basically saw everything we wanted and so much more. During the trip asked to have some modifications to our schedule and he was super accommodating to allow us to do so.

Went above and beyond to make sure we had our dream honeymoon
5/5

My wife and I used Safari bookings to reach out to various companies regarding a trip to Uganda for our honeymoon, with a Gorilla trek in mind.

Bob was very responsive and helpful via whatsapp. He gave us useful advice on which airlines to book with and when would be a good time to fly to fit our itinerary.
We initially chose an 11 day excursion, but there were a few extras (viewing the shoebills and visiting Lake Bunyoni) which Bob was happy to add in and amend the itinerary accordingly without any issue.

When we landed we were greeted by Robert who made sure we got through security and had our luggage, and then we met Bob in the car park at the vehicle. We got driven to the hotel in Entebbe which was only a 15 minute drive and given the run down for the next morning. Bob made sure we were checked into the hotel and made sure we had everything we needed.

After a day in Entebbe seeing the Shoebills and doing the boat cruise on Lake Victoria, we met Francis, our guide for the rest of the trip.
Francis was excellent, he has a wide variety of knowledge about the wildlife and Uganda as a whole and it was great learning about the country from him and getting to meet many locals on the various activities. He has been a guide for years and can spot animals a mile off, so we got very lucky when out on drives having him at the wheel!

Francis is very easy going and made sure we had the best possible time. During the trip my wife mentioned she wanted to see Pangolins. Francis arranged for us to go to a Pangolin rehabilitation centre in Biwindi to make this possible. It was $30 each, and the Pangolins were super cute.

The lodges that Shuttle use are incredible, they are all so different and all of the staff at each place were very attentive and kind. Our favourite lodge had to be Elephant Plains. Martin who works there made sure we always had everything we needed and they had a kitten called Angel who was very cute!

I would recommend using The Shuttle Hospitality as they are a Ugandan company, and as such they use locals in each are to show you around and talk you through the various projects and communities. Getting to support the local guides and gaining insight into their lives was invaluable and a great way to get to know the country.

TOP TIP: You can draw out cash at various points during the trip. Francis was always happy to take us to an ATM en route. As we met a lot of locals it was always good to have cash on hand for tips.

It also happened to be my birthday during the trip, so the Shuttle arranged for people to sing happy birthday to me and a cake got brought out at dinner. It made an already fun birthday even more special.

I would highly recommend this company to anybody, and you won't regret booking with them. If you want to take a trip around Uganda, you should definitely be travelling with the Shuttle Hospitality.

Much more than a tour operator
5/5

The guys from Shuttle have done
much more than a good tour operator, they have successfully resolved issues which were beyond their responsibility such as:
- our luggages were lost so we had no clothes for our first Safari. Francis provided full equipment and literally gave me the jacket off his back
- they somehow managed to transport our luggages once these were found via plane from Entebbe to the Bwindi jungle in 1 day with no additional cost!
- they managed changes of plans immediately (buying plane tickets etc) and with a smile on their faces.
I can say that without a doubt that they saved our whole trip. If anything goes wrong during your trip these are the guys you would want around. Thank you Francis! Thank you Bob!

One of the best organized tours we have experienced.
5/5

Our tour for a couple in their seventies was organized to the letter according to our requests. Everything was well handled and went according to the plan. Bob was closely involved while planning our trip and especially during when we were on the road. The vehicle was comfortable enough considering the bad roads. Richard, the guide/driver was professional and very friendly and always attentive to our needs and requests. The success of our Gorilla and chimpanzee adventure is mainly attributed to the excellent organization of Shuttle Hospitality.

Excellent tour operator who met all his commitments
5/5

Our aim was to travel to Uganda and specifically see Gorillas and Chimpanzees in their natural surroundings. We contacted several tour operators. Shuttle Hospitality was the most responsive and provided us with an custom-prepared itinerary that fully met our requests and needs. The flexibility of the tour operator was remarkable. We finally booked a 6 day tour which included reception at Entebbe airport, flights to Bwindi Impenetrable National Park and to Kibale National Park , reservations at excellent high level local lodges, local transportation at each site and reservation with the local authorities for the visits within the National Parks. The tour operator kept in touch with us throughout the tour and took care of all our needs. The driver/guide at both sites (same driver who drove from site while we flew) was truly excellent. The cars put at our disposal were first class. The tour was costly, but certainly worth its value. Shuttle Hospitality proved to be highly reliable and the correct choice. We recommend it highly to anyone planning a visit to Uganda..

Other Safaris & Tours42  – Offered by The Shuttle Hospitality

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Disclaimer

  • This tour is offered by The Shuttle Hospitality, not SafariBookings.
  • This operator reserves the right to change rates advertised on SafariBookings.
  • If you request changes to this tour, the advertised rates will likely change.
  • The exact order, contents and rates of this tour are subject to availability.
  • If an accommodation is fully booked, the operator will suggest a comparable alternative.
  • Gorilla tracking permits are subject to availability.
  • This tour is subject to the terms & conditions of The Shuttle Hospitality.