The Shuttle Hospitality

5.0/5 – 18 Reviews

$2,807 pp (USD)

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Our Directors standing infront of our offices.

Our Directors standing infront of our offices.

The Shuttle Hospitality

5.0/5  
(18 Reviews)
Office In:
Uganda Uganda
Size:
10-20 employees (Founded in 2020)
Member Of:
Uganda Tourism Board
Tour Types:
Custom mid-range & luxury tours that can start every day
Destinations:
Uganda UG
Our Directors standing infront of our offices.

Our Directors standing infront of our offices.

The shuttle Hospitality commonly known as “The Shuttle” has rapidly become one of East Africa’s leading provider of tour & travel services and seeks to differentiate itself as the premier adventure, tour, safari & travel company in the Uganda.

Reviews18

Well organized, very friendly and extraordinary helpful - highly recommended 5 days trip
5/5

We had an excellent experience with The Shuttle Hospitality during our private five days trip in Uganda and can wholeheartedly recommend them.

From the very first contact with the owner of the company Bob the communication was clear, very fast, and professional - even of the short timing of the booking he made everything possible. Our itinerary of "only" five days was as we wished packed with different activities and different places. This help us to see even in a very short time a lot of Uganda and the beauty of it (nature, people/culture and wildlife).

The quality of the "on-ground" organization was also perfect. Transfers were always on time, the vehicle was comfortable and well maintained, and we always felt safe – even on long drives. Our guide Francis was not only very experienced and knowledgeable about the country, wildlife, and local culture, well connected to other people/guides but also genuinely friendly and attentive. He adapted the pace to our needs and made sure we felt comfortable at all times. He might be also one of the fasted drivers in Uganda (no reckless driving) which was the reason why we had the possability to do a lot of activities in a very short time.

Highlights like Bwindi Impenetrable National Park (gorilla trekking & batwa trail), Queen Elizabeth National Park (Safari & boat ride), Kibale Forest (chimpanzee trekking & community walk), and Lake Bunyonyi were seamlessly connected, without unnecessary repetition. During the two game drives helped Francis network and his knowledge of the places to see three times a leopard, (the treeclimbing) lion(s) and other wildlife. Accommodations were well chosen, clean, and beautifully/nearly located, often with great views.

We also appreciated how transparent and honest The Shuttle Hospitality was – no overpromising, no hidden costs, and realistic advice about what is worth doing and what isn’t. This made the entire trip feel very trustworthy and relaxed.

Overall, The Shuttle Hospitality delivered a highly professional yet personal travel experience, and we would not hesitate to book with them again or recommend them to anyone planning a trip to Uganda or the region.

Thank you for an unforgettable journey!

Reliable and responsive tour operator
5/5

An unforgettable safari in Uganda! Everything was perfectly organised, and our guide Richard was outstanding: professional, knowledgeable, friendly, and attentive. Highly recommend this tour operator and its manager Bob - very encouraging, interested and proactive in just the right way!

Exceded Our Expectations
5/5

Thank you Bob for the fabulous time we had on our trip that we booked with Shuttle Hospitality. It far exceeded our expectations. The Mahogany Springs Lodge was superb and the staff there was so helpful and attentive to all of our needs. We were given a luxury suite which was truly amazing and totally unexpected.

I can’t say enough positive things about Francis. He was so kind, efficient, helpful, thoughtful and always willing to assist with anything we needed. He even gave us his jacket to wear when we were freezing cold and wet after the gorilla trek in pouring cold rain! That made all the difference in our comfort during the 2 hour ride back to the lodge after the trek. He is a kind man as well as a great driver on treacherous roads.

I would highly recommend The Shuttle Hospitality to anyone interested in booking an amazing experience in Uganda.

Sincerely,
Tina

Attention to the smallest detail! Fulfilled a lifetime dream. The best tour company in Uganda!
5/5

We began planning this 3 week adventure almost a year prior to arriving. Bob, the owner was a class act. After inquiring from 6 to 7 different tour companies, Bob responded with a professional. Proposal with details on every day’s activities and each day accommodations. His presentation was so complete we decided we had to inquire further from shuttle hospitality. During every stage of our planning, Bob was supportive and responsive almost immediately to every inquiry we had. He took the stress out of What could otherwise have been a bit overwhelming.

After all our questions had been resolved, and a long trip from the US we arrived in Kampala Uganda with the VIP treatment. We were greeted at the plane, not in arrivals, by a representative who quickly who whisked us through the formalities and helped with our massive amount of luggage. Bob and his guides Francis and Herbert are outside waiting for us. Their vehicle was clean and had plenty of space for my wife and I and our luggage.

Francis, our primary guide was extremely knowledgeable and not only animals and the environment, but the history of Uganda and its tribes. Every detail was addressed from morning until night. We enjoyed our days, whether traveling to a new location or upon arrival and learned so much. Francis insured fluid fulfillment of the proposal Bob sent.

We had to have been very lucky on our Safari as we saw every animal we had hoped to see up close. We saw Jacob of the three legged lion.( Google his famous story) to tree, climbing, lionesses and perhaps over 100 elephants within 20 yards of us at the closest point. Francis insured that we got the best view and pointed out animals some of which I initially couldn’t see, even after pointing them out. He helped us with our cameras and took wonderful pictures. Francis continued day after day checking on us sitting in the back of the trucks to ensure our comfort was satisfactory.. Once Francis knew that we liked french fries he went out of his way to have french fries waiting for us ( and hot I might add at many stops along the way.

The hotels selected by Bob were more than adequate. While not all of them had air conditioning those that didn’t were beautiful tented locations. The food for exceeded our expectations No where were we disappointed in the food.

Perhaps the highlight and the reason for us choosing Uganda was to see the Primates. We were so fortunate to see on our first chimpanzee trekking over 25 chimps that were on the ground running around us paying us no attention. What a thrilling site. But perhaps the highlight of our trip was to go see the Gorillaz. We were very fortunate to find a family within 20 minutes of hiking into the jungle. These gorillas put on a wonderful fascinating show with the younger Gorillas playing together and grooming the silver back. We hired a porter to carry our camera equipment who was right there every time I needed a lens change and even helped us taking GoPro footage.

We had some initial challenges with our visa, which required a change of flights from Johannesburg to Kampala, but Bob and Francis adjusted quickly and accommodated us. They made changes to hotels for us. Despite the stress of that experience, we were reassured along the way that it would be taken care of and it was.

I am not a regular user of superlatives however, my wife and I cannot recommend shuttle hospitality any higher. If you want a complete and total immersive safari experience with knowledgeable guides and attentive management, you found it here with shuttle hospitality.

We want to thank Bob, Francis and Herbert for their kindness and attention to every detail for us. They made the difference between an average and adequate safari to a truly lifetime a memorable one.

Attentive and trustworthy
5/5

100% trustworthy. We paid in advance. The driver and owner met us at the airport. At the end, the owner met with us to get our feedback.

Other Safaris & Tours42  – Offered by The Shuttle Hospitality

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Disclaimer

  • This tour is offered by The Shuttle Hospitality, not SafariBookings.
  • This operator reserves the right to change rates advertised on SafariBookings.
  • If you request changes to this tour, the advertised rates will likely change.
  • The exact order, contents and rates of this tour are subject to availability.
  • If an accommodation is fully booked, the operator will suggest a comparable alternative.
  • Gorilla tracking permits are subject to availability.
  • This tour is subject to the terms & conditions of The Shuttle Hospitality.