This Tour Is Offered By
Jungleroam Safaris
- Office In:
- Size:
- 1-5 employees (Founded in 2020)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
-
KE
JungleRoam Safaris is your Tours & Adventure company of choice in Kenya & Tanzania. We are based in Nairobi, with a team of expert Travel Consultants & Tour guides.
Reviews1,372
ID
The service was excellent, the staff gave information properly and professionally.
The tour guide and driver named Solomon are excellent. He is patient to drive and explore all the animals. Mostly we found most the animals in the masai Mara. He can find where the animals lay down :).
Jungleroam service is also excellent, they upgrade my camps to the hotel.
All is best with the jungleroam and Solomon.
DK
Value for money - and great company!
Me and my partner had a great time with Jungleroam! The driver was an amazing guide with much knowledge and laughter.
Everything went smooth. We saw so many animals and we were just overall pleased with the whole tour.
Thank you!
DK
Great safari experience, but disappointing accommodation
We had a very good safari experience overall, especially thanks to our guide John, who was truly excellent. He was knowledgeable, professional, and made sure we saw an incredible amount of wildlife. We felt safe and well taken care of throughout the safari, and this part of the trip definitely lived up to our expectations.
Unfortunately, our experience with the company regarding the accommodation was very disappointing. We stayed at Jambo Mara Safari Lodge, and it did not meet the expectations that had been set beforehand. Prior to our trip, we were sent a link showing a nice hotel room, which we understood to be the room we had booked and paid for. However, upon arrival, we were given a very poor and unclean room that did not resemble what had been presented to us.
The room was damp, with water running down the walls, and there was no air conditioning, which made the stay very uncomfortable. In addition, the food at the hotel was extremely poor, which only added to the overall negative experience.
We felt that we could not sleep in the room we were initially given, and therefore we had no choice but to pay extra to upgrade to another room — essentially the standard we had originally been promised and believed we had already paid for. We do not find this acceptable and feel it reflects poorly on the company’s communication and transparency.
In summary, while the safari itself and our guide were excellent, the handling of the accommodation was very disappointing and not up to standard.
CL
Very good safari tour, they comply what offers
Really nice Masai Mara and Nakuru lake. Richard, the guide, is perfect
DK
Reliable, good value for money
I had a 3-day safari in the Masai Mara national reserve with JungleRoam Safaris and the conclusion is that they are good and reliable for what they do. They did everything exactly as it says in the offer, they answer all questions quickly and are very committed to making sure that we are ultimately satisfied because a good opinion means a lot to them. They accept euros and their offer is very good if you take into account everything that is included in the total price.
The driver and guide was David Mukami and I can recommend him because he did a good job.
