Viatu

5.0/5 – 165 Reviews

$6,560 pp (USD)

2 travelers   on   Start date
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A few of the Viatu team members!

A few of the Viatu team members!

Viatu

5.0/5  
(165 Reviews)
Office In:
Switzerland Switzerland
Size:
10-20 employees (Founded in 2020)
Member Of:
Regenerative Travel, Future of Tourism, UN Global Compact, 1% For the Planet & B-Corp
Tour Types:
Custom mid-range & luxury tours that can start every day
Destinations:
Botswana BW
Eswatini SZ
Kenya KE
Madagascar MG
Mauritius MU
Namibia NA
Réunion RE
Rwanda RW
Seychelles SC
South Africa ZA
Tanzania TZ
Zambia ZM
Zimbabwe ZW
A few of the Viatu team members!

A few of the Viatu team members!

At Viatu, we don't just plan memorable trips, we craft meaningful journeys that are good for people and the planet. With 10+ years exploring Africa, we've found the best hidden-gems for an impactful adventure! Whether solo, a duo, a group, or with family, our multilingual team (EN, DE, FR, ES, & PT!) is set to make your travel dreams real. So, get packing and let Viatu turn your wanderlust into reality!

Reviews165

Excellent support throughout including for the unexpected!
5/5

I love holiday planning; I never use an agency, but spend hours finding accommodation, things to do, etc. For Namibia, we wanted to do it differently as it IS just so remote and we wanted to have a company to fall back on in case anything would go wrong.

From first dealing with Viatu to the absolute end, it has been a pleasure. Using their initial templates was great, but even better - for the avid planner in me - was how everything was customisable. Simone helped us plan our dream trip, was available for the small and big questions, and gave us faith in Viatu from the start.

And then they really got tested; we got hit by airline strikes on the way out, ending up on a much longer journey but arriving a day earlier; this is where a good agency really shines. A room was sorted for us in Windhoek without any issues, pick-up was arranged and transfer to pick up our booked car the next day without any issues. As luck would have it, we then had our flight delayed by a day to go back home, and again Viatu jumped in and booked us an extra accommodation etc. This really was such a relief as with dodgy internet and the long distances, we would have struggled to sort this out ourselves.

Every aspect of dealing with Viatu has been pleasant including them sharing our honeymoon news to the different lodges, resulting in some lovely extra touches when we were in the various locations.

Would 10/10 recommend and would not hesitate to book them again for any future trips to Africa.

PS: Namibia is INSANE. Nothing like it. Dream.

Reply from Viatu
Reply from Viatu
Posted on May 5, 2026

Hi Nickee,

Thank you so much for the kind words! It’s always a bit of a leap for a dedicated DIY planner to trust an agency, so we’re thrilled we could help you design your dream trip while giving you that extra bit of backup.

We’re honestly just glad we could be there when the airline strikes and delays kicked in. Namibia is stunning, but it’s definitely not the place where you want to be stuck solving logistics with spotty Wi-Fi! It was our pleasure to get those extra nights and transfers sorted so you could stay focused on the experience.

It’s also wonderful to hear the lodges looked after you for your honeymoon—those little extra touches really make the trip.

We totally agree, Namibia is absolute magic. Whenever you’re ready to head back to Africa, we’d love to help you out again!

Best,

The Viatu Team

Viatu is very responsive and responsible tour agency
5/5

My wife and I had a great experience with Viatu. One of the standout features is their 24/7 availability through WhatsApp, which made communication incredibly convenient and responsive at any time of day. It gave me peace of mind knowing I could reach out whenever I had questions or needed assistance.

We also worked closely with Mardi to adjust the itinerary to our liking, and the process was smooth and personalized. Mardi was attentive, flexible, and really took the time to understand our preferences, which made the entire experience even better. Mardi also suggested a few great activities to do outside of our tour at places we happened to be before and after the tour concluded, which added even more value to the overall experience.

We loved each and every safari lodge and operator they selected. Each one exceeded our expectations and added something special to the trip. They also went above and beyond by speaking on our behalf to resolve an issue with another agency, handling everything with minimal input required from us, which made the experience stress-free.

Overall, the reliability, accessibility, and personalized service really set them apart.

Reply from Viatu
Reply from Viatu
Posted on May 5, 2026

Hi Cory,

Thanks so much for the 5-star review! We’re so happy to hear that you and your wife had such a great experience with us.

It’s awesome that the WhatsApp support gave you that extra peace of mind—we know how important it is to feel connected when you're out on your first safari. I’ll be sure to pass your kind words on to Mardi as well; she’ll be thrilled to hear that the itinerary tweaks and activity suggestions helped make the trip feel personalized and stress-free for you both.

We’re also really glad we could step in and handle that situation with the other agency for you. Our goal is always to keep the "work" on our end so you can just enjoy the lodges and the wildlife!

Thank you for choosing Viatu for your first safari. We’d love to help you plan the next one whenever you're ready!

Best,

The Viatu Team

The safari was flawlessly organized and truly unforgettable
5/5

The agency delivered excellent communication from start to finish, was consistently reliable and well-organized, and created a seamless safari with incredible wildlife sightings, outstanding guides, amazing camps, and exceptional food that made the entire experience unforgettable.

Reply from Viatu
Reply from Viatu
Posted on Apr 23, 2026

Hi Teresa,

We are overjoyed at your kind words and knowing that you had such an incredible time on safari. It truly is one of the most memorable experiences when visiting Africa especially when coupled with extraordinary stays and service. Thank you for taking the time to leave such a wonderful review and we hope to help you plan your next African safari soon!

The best of the best
5/5

Our Namibia tour exceeded all expectations. From the very beginning, communication was clear, timely, and professional, making the entire planning process effortless. Every detail, from car rental to accommodation and activities was seamlessly organised, reflecting a high level of reliability and attention to detail. The service throughout the trip was exceptional, with everything running smoothly and exactly as promised. We also found the experience to offer great value for money, considering the quality and consistency delivered. Overall, it was a well curated and unforgettable journey, and we would highly recommend it to anyone looking for a stress-free and memorable travel experience.

Reply from Viatu
Reply from Viatu
Posted on Apr 23, 2026

Hi Timiebi!

Thanks for taking the time to leave such an amazing review! We are so happy to hear that you were pleased with the entire trip and had a memorable time exploring Namibia. At Viatu, we take great care to ensure our all of our guests needs are catered for which makes us overjoyed at knowing that you had such an amazing experience. Thank you for choosing Viatu.

Honeymoon of a lifetime!
5/5

Just a note to say thank you so much for making our honeymoon so special! We thoroughly enjoyed ourselves and we will be recommending you to any and everyone who will listen! It was honestly the trip of a lifetime for us both!

Sediba Sa Rona & Camp Xakanaxa were our top favorite places - the teams in both were really organised and super friendly, making it such a wonderful honeymoon.

Mardi planned everything from A-Z with such detail and attention. Everything was super smooth, from the transportation to the communication in the lead up to, during and after the trip.

Thank you again to the whole Viatu team
xx

Reply from Viatu
Reply from Viatu
Posted on Apr 23, 2026

Hi Lydia & Rami,

Thank you for taking the time to leave this wonderful review. We are beyond pleased that the service delivery exceeded your expectations and glad to hear that Mardi - along with our partner lodges - made your honeymoon extra special. We hope to help you both plan your next African adventure (perhaps for your anniversary next year) :) Thank you for choosing Viatu.

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Disclaimer

  • This tour is offered by Viatu, not SafariBookings.
  • This operator reserves the right to change rates advertised on SafariBookings.
  • If you request changes to this tour, the advertised rates will likely change.
  • Rates include a fixed budget for flights during this tour. If flights cost more, your quote will reflect this.
  • The exact order, contents and rates of this tour are subject to availability.
  • If an accommodation is fully booked, the operator will suggest a comparable alternative.
  • This tour is subject to the terms & conditions of Viatu.