Josero Tours and Safaris

5.0/5 – 38 Reviews

$1,802 to $1,907 pp (USD)

2 travelers   on   Start date
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#SafariExperience #ExploreKenya"

#SafariExperience #ExploreKenya"

Josero Tours and Safaris

5.0/5  
(38 Reviews)
Office In:
Kenya Kenya
Size:
5-10 employees (Founded in 2020)
Tour Types:
Custom mid-range & luxury tours that can start every day
Destinations:
Kenya KE
Rwanda RW
Tanzania TZ
Uganda UG
#SafariExperience #ExploreKenya"

#SafariExperience #ExploreKenya"

At Josero Tours and Safaris, our mission is to provide seamless, memorable, and affordable travel experiences that connect our clients to the wonders of Africa. We are committed to promoting sustainable tourism while conserving the region’s rich biodiversity for future generations.Our experienced team of travel experts, guides, and safari enthusiasts is based in the vibrant city of Nairobi. We pride ourselves on crafting tailor-made itineraries that cater to every traveler’s unique needs.

Reviews38

Helpful and friendly
5/5

I'd rate my experience overall as about 4.5 so rounding up. Given the chance, I would book the trip again as it was great at a very good price compared to the other quotes I received.

We booked a 12 day safari for my two kids (10 & 9) and I which covered Samburu, Ol Pejeta, Masai Mara, Lake Naivasha, and Hell's gate.

Overall we were happy with camp selection which included Samburu Intrepids (our least favorite), Maisha Sweetwaters (our favorite), Mara Intrepids, and Lake Naivasha Sopa. See my Google reviews of each for more details.

Our guide was Charles and he did a great job driving and finding us all the animals (we saw the big five and lots more). He was good with the kids and very accommodating.

Henry helped us book the trip and was helpful in answering questions and making adjustments to the plan. Overall communication before and during the trip was fine.

The one thing I would change, and that I would have been willing to pay a bit more for, would be a vehicle with a better suspension. The one we were in was pretty rough and you felt every bump which there are so many. One day we took a balloon safari and got picked up in a similar model vehicle but the suspension was so much better and made the bumps much gentler. Additionally the drive between Ol Pajeta to Masai Mara was very long (over 11 hours) and bumpy. Having a nicer vehicle would have made it more pleasant but I would consider booking flights for this one transit.

Unforgettable Safari with Spectacular Guides, with Some Room for a few improvements.
4/5

We recently booked our honeymoon safari with Josero. While there were some bumps in the early planning stages, the moment we landed in Africa, the hospitality and service on the ground were wonderful, and we came away with incredible, lifelong memories. Judith, Henry and Moses were our first point of contact, very kind and helpful.
The Highlights: Exceptional Service in our Kenya and Tanzania Safari.
The absolute best part of our trip was the team on the ground. From our very arrival, everyone treated us so warmly, and communication was smooth throughout.
A massive thank you and a "big bravo" to our guides, Charles and Regan. They were truly amazing! proactive, attentive, respectful, and so knowledgeable. Thanks to their dedication, we had beautiful, memorable experiences every single day, and we absolutely loved our time with them. They are the true heart of this company!
Suggestions for Improvement:
While the trip itself turned out beautifully, there were a few logistical details during the planning and booking process that could have been handled a bit more smoothly:
-Pre-Trip Logistics & Communication: Early on, there was a bit of confusion regarding our itinerary and lodge/camp reservations. When original options were booked out, the initial alternatives offered didn't quite match the same level, so I ended up spending quite a bit of time researching comparable options myself. It all worked out perfectly in the end, but a bit more proactive management during the booking phase would have saved some stress.
-Honeymoon Special Touches: Because this was our honeymoon, we were hoping for a slightly more romantic or celebratory feel throughout the journey. Only two of the five lodges we stayed at acknowledged the special occasion with a small detail in the room, and we realized our guides hadn't been notified about it either. A little more internal communication about special milestones would go a long way!
-Vehicle Upkeep: One of the vehicles could have used a little extra maintenance, as the windows were quite difficult to slide open and close. This made capturing quick photos of the wildlife a bit tricky at times. That said, our guide was incredible and did everything he humanly could to fix it for us on the spot, which we deeply appreciated.
Final Thoughts:
In the end, the warmth and service we experienced in Africa made for a wonderful trip. Thanks to the spectacular care from Charles and Regan, it all came together beautifully. With just a bit more attention to the pre-planning logistics and special client milestones, Josero would be flawless.

They arranged everything perfectly and all staff are experienced for safari.
5/5

Before I arrived in Kenya, I looked for the agency about the schedule and quotes,cuz I am from China,sometimes it is hard to access the WhatsApp,but the staff Judith replied me promptly by WeChat,we have a nice beginning.
Our guide and driver Robert stayed with us along the trip,he is very experienced to find animals,we saw all animals these 3days.the amazing thing is he has good eyesight to search for them even 10m far. We are so lucky with him.my mom and me so satisfied with this safari trip.

Professional, reliable, and highly recommended safari operator.
5/5

We had an amazing 2-night, 3-day Masai Mara safari with Josero Tours and Safaris. Judith was very helpful and responsive throughout the booking process, and she even arranged a wonderful alternative lodge when our original accommodation became unavailable. The Masai Engai Lodge exceeded our expectations. Our driver Charles was professional, knowledgeable, and always on time. The game drives were fantastic, and everything from pickup to drop-off was perfectly organized. Thank you for creating such an unforgettable experience. Highly recommended

A tour operator that gets things sorted quickly and makes booking easy.
5/5

We had an amazing experience with Josero Tours and Safaris. Communication was excellent throughout the trip — Judith checked in with us every evening to make sure everything had gone well and that we were happy with the experience.

Our driver was very professional, friendly, and reliable, and even lunch on the way back was included, which was a really nice touch. The service overall exceeded our expectations, especially our stay at Emayian Luxury Camp, where everything was outstanding.

Highly recommended for anyone looking for a well-organized safari with personal attention and excellent service.

Other Safaris & Tours75  – Offered by Josero Tours and Safaris

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Disclaimer

  • This tour is offered by Josero Tours and Safaris, not SafariBookings.
  • This operator reserves the right to change rates advertised on SafariBookings.
  • If you request changes to this tour, the advertised rates will likely change.
  • The exact order, contents and rates of this tour are subject to availability.
  • If an accommodation is fully booked, the operator will suggest a comparable alternative.
  • This tour is subject to the terms & conditions of Josero Tours and Safaris.