Viatu

4.9/5 – 155 Reviews

$2,239 pp (USD)
This tour is offered in EUR. Show rate in EUR

2 travelers   on   Start date
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A few of the Viatu team members!

A few of the Viatu team members!

Viatu

4.9/5  
(155 Reviews)
Office In:
Switzerland Switzerland
Size:
10-20 employees (Founded in 2020)
Member Of:
Regenerative Travel, Future of Tourism, UN Global Compact, 1% For the Planet & B-Corp
Tour Types:
Custom mid-range & luxury tours that can start every day
Destinations:
Botswana BW
Eswatini SZ
Kenya KE
Madagascar MG
Mauritius MU
Namibia NA
Réunion RE
Rwanda RW
Seychelles SC
South Africa ZA
Tanzania TZ
Zambia ZM
Zimbabwe ZW
A few of the Viatu team members!

A few of the Viatu team members!

At Viatu, we don't just plan memorable trips, we craft meaningful journeys that are good for people and the planet. With 10+ years exploring Africa, we've found the best hidden-gems for an impactful adventure! Whether solo, a duo, a group, or with family, our multilingual team (EN, DE, FR, ES, & PT!) is set to make your travel dreams real. So, get packing and let Viatu turn your wanderlust into reality!

Reviews155

Simone is just fantastic - book with her
5/5

This is now my second trip to Namibia and fourth trip with Viatu overall. We booked again with Simone who planned everything nicely for us, a group of 8.
This time we chose a slightly different route based on Simone's recommendation and we loved every bit of it.
We had a few challenges and short notice change along the way. For instance we had some flat tires and booked a short notice hot air balloon flight but the team at Viatu helped us out swiftly and competently - even during weekends and evenings.
Thank you for the great memories.

Didn't meet expectations - we wish we booked it ourselves.
3/5

The itinerary planning and booking process was generally smooth. Communication during the planning phase was adequate, and it was easy to make adjustments to the itinerary both before and after booking. The platform and team made it relatively straightforward to build the trip.

Unfortunately, once the trip began, the level of service dropped significantly. We received no proactive communication from Viatu while we were traveling. Early in the trip we realized we needed to contact each hotel or safari lodge directly a few days prior to arrival in order to confirm check-in details. In multiple instances, the check-in times we received from the properties did not match the information provided by Viatu. For a service positioned as a curated travel experience, we expected more reliable coordination and support during the trip itself.

We booked this trip as our honeymoon, and candidly, we feel we likely would have had a better overall experience planning the trip ourselves. Over 16 nights we stayed in six different locations, primarily 4-star accommodations, ending with a 5-star luxury safari experience on a private reserve. In reality, only one accommodation truly stood out as exceptional (Tamodi Estates in Plettenberg Bay). We actually preferred our 4-star safari experience over the 5-star lodge, which cost roughly three times more. Additionally, one property in the Winelands was so poor that it was surprising to see it included in a professionally curated itinerary.

It was also uncomfortable that nearly every property asked the purpose of our visit and seemed unaware that we were on our honeymoon. In several cases, staff expressed surprise and said they wished they had known in advance so they could have done something special. This felt like a significant missed opportunity. One of the main reasons to use a travel advisor or agency is their ability to communicate key details to partner properties and help create memorable experiences for special occasions. That coordination did not appear to happen here.

Overall, while the trip itself was enjoyable, the level of curation, communication, and attention to detail did not meet the expectations we had for a professionally planned honeymoon experience. In hindsight, the value of booking through Viatu was not clear, and we believe we likely would have had a better and more tailored experience arranging the trip independently.

Self-drive safari Namibia
5/5

We got a very nice itinerary for our trip to Namibia created by Simone which didn't need any alterations according to our specs. Arriving in Windhoek the car was ready and in a very good state, the lodges and campsites where amazing, even above expectation and we had a really good time!
We will certainly book our next self drive vacation again with Viatu!

Outstanding support prior and during our trip
5/5

Viatu and especially Mardi have been amazing in putting together this trip, accomodating all our special requests and all of that very last minute. The lodges were stunning, and the staff super friendly. We loved every minute.

Professional, reliable and full of good tips
5/5

Throughout the entire trip, we noticed that someone had really put a lot of thought into this. It worked out great.

Reply from Viatu
Reply from Viatu
Posted on Feb 10, 2026

Dear Lisa,

Thank you for sharing your experience travelling with Viatu! Our consultants always go above and beyond to curate memorable experiences for our guests so we're very happy to hear that you had an amazing trip!

-Viatu

Other Safaris & Tours19  – Offered by Viatu

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Disclaimer

  • This tour is offered by Viatu, not SafariBookings.
  • This operator reserves the right to change rates advertised on SafariBookings.
  • If you request changes to this tour, the advertised rates will likely change.
  • The exact order, contents and rates of this tour are subject to availability.
  • If an accommodation is fully booked, the operator will suggest a comparable alternative.
  • This tour is subject to the terms & conditions of Viatu.