Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 33
  • 4 star 2
  • 3 star 0
  • 2 star 2
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 37 Reviews
Lejay and Kamryn   –  
Bermuda BM
Visited: May 2025 Reviewed: May 19, 2025

Email Lejay and Kamryn  |  65+ years of age  |  Experience level: first safari

Experienced, Knowledgeable and Helpful
5/5

My daughter and I booked a 7 day safari with Jamlan that originated in Tanzania and finished in Kenya. The itinerary covered all of the main parks. Although we had kept our expectations low since we were traveling during the rainy season, the trip was an amazing and unique experience; exploring the different terrains, seeing wild animals up close, and driving through local villages. This was truly an awe-inspiring experience.

We were guided through the Serengeti and Ngorongoro Crater with our tour guide, Jobin, who was very experienced and knowledgeable. There was a smooth transition from Tanzania to Kenya, where our new guide Jonathan added his own knowledge and perspective to the game drives.

The accommodations were absolutely amazing, however one downfall was although they were within the parks, it was quite the journey to get to them. The long journey was worth it, as the hotel staff were amazing, with great service and rooms were impeccable to say the least.

Teddy was a great tour operator answering all kinds of questions and making suggestions that led to us having a trip of a lifetime.

Brad   –  
China CN
Visited: October 2024 Reviewed: May 12, 2025

Email Brad  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Brad and not that of SafariBookings.
Jamlan's trip arrangement is disappointing
2/5

Last Oct, we booked two trips from two trip operators in Kenya. One 8 - day trip from Nairobi to Amboseli, Tsavo and Diani, which turns out to be perfect; the other from Nairobi to Nakuru to Masai Mara operated by Jamlan Holiday, which is quite disappointing.

We soon found all the hotels Jamlan booked for us are outside the park upon the start of the trip (in most cases, the hotels and lodges outside the park are cheaper than those located inside the parks). That truly cost our much time on the way and largely reduce our time inside the park. For example, when reaching Nakuru, we had to go through traffic jams of a city besides Nakuru to eventually arrive at the hotel inside the city. I then asked Jamlan to make adjustments but was refused with nice excuses like their operation cost is too high.

It seems they don't understand tourists can calculate the average price per day and compare it with that of other trips. Also they don't understand we can talk with other tourists to make comparisons.

So, I strongly suggest all guests planning to book the trips operated by Jamlan Holiday to check the locations and prices of the hotels, as that is an important part to decide the quality of your trip.

Reply from Jamlan Holiday Safaris
Reply from Jamlan Holiday Safaris
Posted on May 12, 2025

Dear Brad,
Thank you for taking the time to share your feedback. We genuinely appreciate your insights, as they help us continue improving our services.

We are glad to hear that you had a wonderful experience on your first trip and regret that the second trip did not fully meet your expectations. Our team works hard to design itineraries that balance quality and cost-effectiveness, and we always aim to provide accommodations that align with our clients' preferences and budgets. The hotels selected for your journey were chosen with these factors in mind and were shared with you before your trip, with your approval.

We apologize if the location of the hotels outside the parks impacted your experience. We understand the importance of proximity in maximizing time inside the parks, and we are always open to customizing itineraries and accommodation options when requested. We value your feedback and will use it to better communicate with future guests regarding accommodation options and their impact on travel time.

Thank you once again for your feedback. We hope to have the opportunity to serve you again and provide a more tailored experience.

Nacereddine Bouk   –  
Algeria DZ
Visited: January 2025 Reviewed: Jan 27, 2025

Email Nacereddine Bouk  |  50-65 years of age  |  Experience level: 2-5 safaris

excellent agency
5/5

agency with a very responsive sales agent Teddy and a guide Richard who provided us with a very rich safari.
to recommend without hesitation.

kumpa   –  
Denmark DK
Visited: December 2024 Reviewed: Dec 18, 2024

Email kumpa  |  50-65 years of age  |  Experience level: first safari

Was Excellent
5/5

We had a great time with Jamlan Holiday Safaris. They were responsive to our needs (which included a group member arriving in the middle of the trip due to a complication) and always communicative. The experience itself was excellent, great wildlife watching and quality accommodation. You can definitely take the tour

Alexander Johns   –  
Switzerland CH
Visited: December 2024 Reviewed: Dec 17, 2024

Email Alexander Johns  |  35-50 years of age  |  Experience level: first safari

My Son's Birthday
5/5

Booked Jamal Holiday Safaris for my son's birthday. Booking this trip was the best decision I ever made, my son's birthday will be one to remember Our tour guide was Teddy and he was very knowledgeable and friendly. You made sure we were well taken care of from picking us up to the last day of our trip.

Angelo Sanford   –  
Canada CA
Visited: December 2024 Reviewed: Dec 17, 2024

Email Angelo Sanford  |  65+ years of age  |  Experience level: first safari

What A Great Experiencec
5/5

What a great experience! It was one year in the making between the first contact and the actual trip, I felt looked after throughout the whole time with every email and every question answered, every interaction with the team was thoughtful and clearly with a lot of care behind it! The tour was amazing, we managed to see the big 5 and so much more! The accommodation and service was great at every hotel and lodge we stayed, but I would have to say that what impressed me the most was our lovely guide and Teddy, so knowledgable and attentive, he was an absolute star!

Grady Cruickshank   –  
United States US
Visited: December 2024 Reviewed: Dec 16, 2024

Email Grady Cruickshank  |  20-35 years of age  |  Experience level: first safari

Thanks Awuor Escapades
5/5

Me and my friend had a great 3 day safari experience at Awuor Escapades. Did it simply, smoothly and precisely. Every single thing including our tour destination was done on time with great precision. The guide was very experienced, we saw 5 awesome animals in our 3 day safari! The planning was perfect, the hotels were great to stay at during the trip and the prices were really fair! Strongly recommend asking for their offer once considering a Kenya safari Thanks Awuor Escapades

Pete Jakubowski   –  
United Kingdom UK
Visited: December 2024 Reviewed: Dec 16, 2024

Email Pete Jakubowski  |  65+ years of age  |  Experience level: first safari

This place is very beautiful.
5/5

Our 7-day Masai Safari went well and we can't thank tour guide Teddy and his team enough for being so professional, kind, friendly and accommodating. We want to express our sincere gratitude for making our tour a wonderful one! They provided us with service that exceeded our expectations as this was our first safari in Kenya. This place is very beautiful. ♥️

Mark B   –  
United Kingdom UK
Visited: October 2024 Reviewed: Oct 22, 2024

Email Mark B  |  35-50 years of age  |  Experience level: first safari

Once in a lifetime Safari didn’t disappoint.
5/5

We had a 4 day safari - Masai Mara, lake Nakuru and Lake Naivasha and had an amazing time
Firstly I would say that the extra £500 we spent on having a private jeep rather than sharing was well worth it.
It gives you more space to move around, a view for everyone to look out both sides of the jeep and space for everyone to stand up while touring. It also means that the flexibility of the schedule that was necessary due to a little rain, and excellently accommodated, was in our control rather than having to negotiate with other passengers. Especially the early starts as we were keen to use entry second of our trip and not be delayed by other passengers being up late or slow at breakfast.
We saw everything we wanted too and much more, the big 9 and loads of birds.
Thanks to John’s constant communication with other drivers on the Masai Mara we saw an extraordinary lion hunt and kill, and a resting male lion lying next to his Hippo lunch.
The Masai Mara was far the best... Read more part of the trip as there is the ability to go anywhere and follow the animals rather than sticking to roads. It was slightly frustrating in Nakuru being just too far from some animals to see them clearly and get good photos after being spoilt on the Masai Mara but that is the case in many more managed parks.
That’s not to say the more controlled Nakuru wasn’t good but just not as wild.
The Masai Mara village visit was well worth it as was the boat trip at Naivasha but I would also recommend adding the conservation walk for around $20 a head as walking so close to the animals was magical and great for photo ops.
The hotels were lovely and well styled - especially the Navaisha hotel where you shouldn’t miss a hippo walk after dark which finished off seeing them from the boat wonderfully.
One point to note is that many roads are not the best in Kenya, which is just how they are, but don’t used Google maps other anything similar to calculate journey times - they widely underestimate, unlike John who knew the times all to well.
Finally the communication via WhatsApp was rapid and constantly helpful.
Well done Jamlan Safari’s

Julie   –  
Kenya KE
Visited: July 2024 Reviewed: Oct 2, 2024

Email Julie  |  20-35 years of age  |  Experience level: first safari

Magnificent and Friendly adventure
5/5

It was an amazing experience to witness the migration with my friend Jayden.
Our driver John was quite knowledgeable and kind. He accommodated all our requests and managed to find all the big five for us even after witnessing the migration.
I would definitely recommend him and Jamlan holiday safaris. Teddy who was our consultant was quite helpful too and recommended amazing accommodations for us .

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 33
  • 4 star 2
  • 3 star 0
  • 2 star 2
  • 1 star 0
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