Sale manager in the office
Josana Tours
- Located In:
- Size:
- 1-5 employees (Founded in 2021)
- Tour Types:
- Small & medium group tours (Budget & mid-range)
- Destinations:
- Price Range:
- $50 to $500 per person per day (USD, excl. int'l flights)
Reviews
CA
Email Emiliano | 35-50 years of age | Experience level: 2-5 safaris
Management good, drivers not
We went on a seven day safari in Kenya with Josana tours.
The positive side was Joseph (the manager). Very kind, flexible, responsive and professional before and during the safari. If the review was only about him, it would definitely be a five stars!
The downside were the two drivers we got (Sam and Joseph).
Just a few examples below:
- On the first day in Nairobi, they were one hour late to pick us up and bring us to the agency for the payment of the balance. As a result we arrived late at Masai Mara (in the program it said we were supposed to get there for lunch, we arrived at 4pm) with a very short safari.
- After that, they have been late (20,30,40 minutes) to pick us up in the morning every day except for one. Twice we faced the bizarre situation of having all tourists in the group waiting outside the hotel with the bags and the driver not being there.
- You get a driver, not a guide. Zero explanations on animals, parks, etc. the driver wasn't saying anything. In other jeeps we could hear drivers providing explanations and even having guide books on animals.
- For the full day safari, instead of leaving early in the morning (prime time to see predators) like you do with other agencies, they would make you leave the accommodation at 8:30. At Amboseli we were literally the last tourists left in the entire lodge waiting for the guide to go to the park and start the safari. Of course, no predators seen that morning. Same for the way back, instead of leaving the park in the late afternoon to see animals (predators in particular) before sunset they would make you leave at 4:30.
- One of the two drivers driving on the highway incredibly slow (being passed by all other jeeps and minivans) to save gas ( and complaining once about how much gas he had used).
- Broken seat belts on both jeeps. Not an issue inside the park but dangerous on the highway.
- One day, no water provided until mid-day (one liter per person was included). We had to write to the manager to finally get the driver to buy it.
- One day the driver brought us to a restaurant at 11am (lunch was included) and wanted us to wait in the parking lot for an hour for the restaurant to open rather than driving ahead and then stopping later (we still had 200 km to go) saying that all other restaurants on the way were too expensive.
- One of the drivers often texting and speaking on the phone while driving.
- Generally speaking, and more importantly, the feeling was that they would constantly try to reduce the time dedicated to safari, rushing you through. A couple of times we had to write to the manager essentially in order to ensure that the program was respected. As an example, at Nakuru they tried to have only a 2-hour game drive. Whilst for the drivers having a shorter safari is good (time, energy and gas savings), this is really bad for you as a tourist, as game driving and animals sighting is exactly the reason why tourists go to Kenya... You should just relax and enjoy the safari, not having to discuss with the agency about the program being followed when it comes to game drive time slots.
IN
Email Dr Ankit | 20-35 years of age | Experience level: first safari
Had an incredible trip with Josana Tours—Joseph was patient and clear with planning, and Boniface’s
We had an amazing experience with Josana Tours! Right from the start, Joseph was extremely patient with all our queries—always calm, clear, and helpful in planning our itinerary. Everything was well-organized and smooth.
Our driver and guide, Boniface, was fantastic—experienced, reliable, and knew the routes and parks inside out. We felt safe and well taken care of throughout.
My wife and I did a 2-day trip to Masai Mara, followed by visits to Naivasha and Nakuru, and every moment was memorable—from the game drives to the scenic lake views. The Land Cruiser was comfortable and perfect for the terrain.
SE
Email Daniel | 20-35 years of age | Experience level: 2-5 safaris
Amazing
The experience was amazing, guides amazing, drivers amazing. Special thank you to Josef the manager at Josana tours and the driver named Josef that took care of us in Nairobi as well as the Bernhard Anthony and Eric who showed us different parts of the country and its beautiful nature during our 8 days safari in Kenya. / Daniel from sweden
SE
Email Ove | 50-65 years of age | Experience level: 2-5 safaris
Josana tours has fullfilled our trip in an excellent way. Tourguides and lodges was great. Ove
Josana tours with Joseph has giving me and my son a memorable safaritour. Everything from airporttransfer, tourguides, vehicles and accomodations at the parks where to our satisfaction. Overall a fantastic Journey that I Will keep deep in my heart. Thank you Joseph, Anthony, Ben for this time. Ove Sjöman and Daniel Sjöman
CA
Email Sophia | 20-35 years of age | Experience level: first safari
Incredible! Amazing! Made the experience a whole lot better.
A blessing to meet Rafiki! That’s what we named ur Driver Francis :)
A journey filled with laughters and memorable stories, along with the beautiful sights we were brought to. We built new relationships and I’m so grateful!
Josana tours did incredible planning our trip and my friends and I are coming back to do it all over again!
CA
Email Sara | 20-35 years of age | Experience level: first safari
Absolutely unforgettable!
Our 8-day group safari in Kenya exceeded all expectations. From booking, to the moment we arrived, the experience was seamless. Joseph was very easy to communicate with and made the booking process quick and easy. Our guide Francis was incredible! He went above and beyond to make our time in Kenya special. He was knowledgeable, attentive, kind, funny and became such a dear friend to us during this journey. Francis made each game drive exciting and educational. We saw 4 of the Big Five and many other incredible animals, often in close proximity, which was a dream come true. We were so impressed with the wildlife we experienced considering it was the off-season and could not be more happy. The group dynamics added to the adventure, sharing unforgettable moments around campfires, during early morning hot air ballon rides and game drives. The hotels and tented camps were comfortable, authentic, and exactly what we hoped for to immerse ourselves into Kenyas vibrant culture. The food was amazing and the staff were incredibly friendly, always going above and beyond to ensure our safety and comfort.
The entire trip was well-organized, and truly a once in a lifetime experience. I highly recommend Josana tours and this safari to anyone seeking adventure, nature, and a deeper connection with Africa’s stunning wilderness.
CA
Email Caitlin | 20-35 years of age | Experience level: first safari
Amazing Safari with Josana Tours and Francis – Truly Above and Beyond!
Our safari with Josana Tours was an incredible adventure from start to finish. We felt safe, well cared for, and completely immersed in the beauty of Kenya thanks to the outstanding service and dedication of our guide, Francis and Joseph’s communication from behind the scenes.
Francis went above and beyond to ensure we had the best possible experience. His deep knowledge of the wildlife, warm personality, and constant communication made every part of the trip smooth and enjoyable. He kept us informed of any changes and was always one step ahead to make sure we didn’t miss a thing.
We were lucky enough to see four of the Big Five—just missed the elusive leopard, which gives us the perfect reason to come back! The sightings, the landscapes, and the personal touches made this a trip we’ll never forget.
If you're planning a safari in Kenya, we can't recommend Josana Tours and Francis highly enough. They made our dream trip a reality, and we can’t wait to return.
NL
Email Maryse | 35-50 years of age | Experience level: 2-5 safaris
An excellent tour operator who organized our 8-day safari through Tanzania and Kenya flawlessly
Everything was perfectly arranged, I didn’t have to worry about a thing throughout the entire trip. We were picked up everywhere right on time, and the safaris were absolutely amazing. Both of our guides went above and beyond to give us the most unforgettable experience, each with great knowledge, enthusiasm, and care. Even the transfer from Nairobi to Arusha was smoothly organized, which was such a relief and made the journey incredibly comfortable. I can truly recommend this tour to anyone, it’s an experience you’ll never forget!
JP
Email KEISUKE WATANABE | 20-35 years of age | Experience level: first safari
God
James is a very very good driver.
and everyone like him.
Josana tours is The best.
Asante sana
FR
Email Zoé | 20-35 years of age | Experience level: first safari
High quality safari
I had a wonderful experience with Josana Tours for a 3 days/2 nights safari in Amboseli during New Year’s Eve.
Joseph was highly reactive and able to answer all my questions really fast.
As I am solo travelling, he gave me the opportunity to join a group, we were 4 and it was the perfect amount of people to fit in the safari van. During the trip we were guided by Stanley, who was adorable and really good at finding the most beautiful animals around the park.
Finally, we stayed at Nyanti Camp, a comfortable place to rest and eat delicious food.
I really recommend their service!