Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 22
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 23 Reviews
Kui   –  
Kenya KE
Visited: December 2024 Reviewed: Apr 19, 2025

Email Kui  |  20-35 years of age  |  Experience level: first safari

OUTSTANDING EXPERIENCE WITH BANOK SAFARIS
5/5

I recently took a tour with Banok safaris, and I couldn’t be more impressed. Everything was well-organized, professional, and enjoyable. The guides were incredibly knowledgeable and friendly, making the entire experience feel personal and engaging.

Every detail was thoughtfully planned,from the cossy transportation to the perfectly timed stops and insightful commentary. They went above and beyond to make sure everyone was having a great time and even accommodated special requests without hesitation.

If you’re looking for a hassle-free, enriching, and memorable adventure, I highly recommend Banok safaris. I’ll definitely be booking with you again!

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Apr 19, 2025

Hi Kui,

Thank you so much for the glowing review! We’re delighted to hear you had an outstanding experience with us. It was our pleasure to make your safari smooth, enjoyable, and unforgettable. We can’t wait to welcome you back for your next adventure!

Lorien   –  
United Kingdom UK
Visited: March 2025 Reviewed: Apr 19, 2025

Email Lorien  |  35-50 years of age  |  Experience level: first safari

Banok Safaris Made It Perfect
5/5

As a Solo traveler, i could not have asked for a better experience than the 9 days safari organized by Banok Safaris. From the moment i was picked, i felt safe, welcomed and well taken care of. The itinerary was perfectly balanced with exciting game drives, stunning landscapes, and just the right amount of downtime relax and take it all in.
Travelling through different parks, i had incredible wildlife sightings, and each destination had its unique charm. My Guide Eric was exceptional, friendly, knowledgeable, and always happy to share insights about animals and history; i never felt alone. The accommodation were comfortable, clean and full of character. As a solo guest, i appreciated the personalized attention and warm hospitality at every stop.
Banok Safaris made this solo journey one of the most memorable experience of my life. If you are traveling alone and dreaming of safari, this is the team you want y your side.

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Apr 19, 2025

Hi Lorien,

Thank you for sharing your experience! We're so happy to hear your solo safari was safe, exciting, and memorable. It means a lot to know our team, especially Eric, made you feel at home throughout the journey. We’d love to host you again for more adventures across Africa!

Zhi Yang   –  
Taiwan TW
Visited: March 2025 Reviewed: Apr 19, 2025

Email Zhi Yang  |  35-50 years of age  |  Experience level: first safari

unforgettable 5 days safari experience
5/5

We had an amazing experience with Banok Safaris on our 5 days Kenya safari! As a couple, we were looking for adventure and a bit of romance, this trip delivered it all. Our guide was knowledgeable and friendly, the wildlife sightings were unforgettable (we saw the big five!), and the lodges were beautiful and comfortable. I was happy everything was organized well from start to finish.
Highly recommend Banok Safaris for anyone looking for a seamless safari experience. We will be back!

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Apr 19, 2025

Hi Zhi,

Thank you for the kind words! We're thrilled you had an unforgettable 5-day safari with us. It was our pleasure to make your adventure and romantic getaway special.
Looking forward to welcoming you back soon!

Susan Richmond   –  
United States US
Visited: March 2025 Reviewed: Mar 21, 2025

Email Susan Richmond  |  50-65 years of age  |  Experience level: first safari

Banok Safaris provided incredible wildlife viewing with great accommodations!
5/5

We first found Banok Safaris by their inviting online presence. Their safaris offered exactly what we were looking for in a multi-park experience--with an affordable price tag. We cross-checked our initial impression with stellar online reviews. Tour Operator Benson Mutinda was extremely responsive to our questions, and accommodated specific requests with ease. Our guide, Eric, was very knowledgeable about the animals and park rhythms, and was connected to a guide network that facilitated encounters with some of the most significant animal activity at all three parks--Masai Mara, Lake Nakuru, and Amboselli. We had amazing, up-close views of cheetahs, lions, and leopards, as well as elephants, water buffalo, rhino, hippos, zebras, giraffes, jackels, hyenas, at least a half dozen antelope species, and key birds for my life list, including flamingos, ostriches, and 5 kinds of storks! Watching a family of big tusker elephants crossing in front of our vehicle with Mt. Kilimanjaro rising behind is an experience that will stay with me always. My husband and I, along with an adult daughter and her partner, enjoyed a private 6-day tour, with awesome scenery and game drives during the day, and relaxing, comfortable lodging at night. We highly recommend this outfit to anyone contemplating a first-time safari adventure or a return to these awe-inspiring landscapes.

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Mar 22, 2025

Hi Susan,

Thank you for your excellent review! We're thrilled you had such an unforgettable safari experience with Banok Safaris. We were pleased to tailor your trip and ensure you had incredible wildlife encounters across Masai Mara, Lake Nakuru, and Amboseli. We sincerely appreciate your recommendation and would be honored to welcome you on another adventure in the future.

Marine M.   –  
Switzerland CH
Visited: February 2025 Reviewed: Feb 26, 2025

Email Marine M.  |  20-35 years of age  |  Experience level: 2-5 safaris

A wonderful, once-in-a-lifetime experience for our honeymoon!
5/5

Our 10-day private tour with Banok Safaris was nothing short of spectacular. The flexibility they offered allowed us to tailor the itinerary to our preferences, ensuring a personalized adventure. We traversed the breathtaking landscapes of Masai Mara, Naivasha, Amboseli, and Tsavo, culminating our journey with a relaxing stay at a luxurious hotel on Diani Beach. Our guide's expertise led us to incredible wildlife sightings, including elusive leopards, majestic lion prides, towering giraffes, and formidable buffalos. Each day was a new discovery, and the seamless organization made the trip stress-free and enjoyable. For anyone seeking an authentic and customizable safari experience, Banok Safaris is the way to go!

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Feb 27, 2025

Hello Marine,

Thank you for your fantastic review! We’re delighted to hear that your honeymoon safari with Banok Safaris was a truly unforgettable experience. It was our pleasure to craft a personalized adventure for you, and we’re thrilled that you enjoyed every moment. Wishing you both a lifetime of love and adventure—we look forward to welcoming you again in the future!

Best regards,
The Banok Safaris Team

Josphat   –  
Kenya KE
Visited: January 2025 Reviewed: Feb 25, 2025

Email Josphat

Incredible 6-day kenya safari with Banok safaris
5/5

Our 6-day safari with Banok Safaris was nothing short of spectacular! From the breathtaking Masai Mara, where we saw the Big Five, to the stunning Lake Nakuru with its flamingos and rhinos, and the majestic Amboseli with elephants roaming against Mount Kilimanjaro’s backdrop—every moment was unforgettable. The accommodations were comfortable, the itinerary was well-planned, and our guide was knowledgeable and friendly. Banok Safaris provided a seamless, well-organized adventure that exceeded all expectations. Highly recommended for an authentic and unforgettable Kenya safari!

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Feb 25, 2025

Hi Josphat,

Thank you for your amazing review! We're delighted you had a spectacular safari and enjoyed our seamless planning. We appreciate your recommendation and hope to host you again!

Best Regards,
Benson

Jie Shen   –  
China CN
Visited: January 2025 Reviewed: Jan 28, 2025

Email Jie Shen  |  35-50 years of age  |  Experience level: first safari

Dream come true
5/5

Great Safari Trip
Thank you so much, Benson! The hotel was amazing. The food was yummy and the views were beautiful. I loved it!
Our guide, Eric, was fantastic! He knew so much about animals and drove really well. He helped me see all the things I wanted, like lion families, cheetah hunting, and elephants near Mount Kilimanjaro. It was a dream come true!
I can’t wait to come back again!

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Jan 29, 2025

Hi Jie Shen,

Thank you for your wonderful review! We're delighted you had an unforgettable safari experience and enjoyed the hotel, food, and stunning views. It’s fantastic that your guide helped you witness such incredible wildlife moments.

We truly appreciate your kind words and can’t wait to welcome you back for another adventure!

Best regards,
Benson

Ed G   –  
United States US
Visited: August 2024 Reviewed: Dec 31, 2024

Email Ed G  |  65+ years of age  |  Experience level: first safari

Excellent tour, great guides, great facilities but some planning issues
4/5

We are a late 60's couple from New Jersey. Benson put together an excellent 16 day personal tour for my wife and I. We travelled from Nairobi across southern Kenya to the Massai Mara and then south to Tanzania, the Serengeti, and many other national parks. Benson arranged for a separate tour company (Raven Tours) to escort us through Tanzania. Finally, our Banok guide met us at the Namanga border crossing near Amboseli National Park to finish our tour and return us to Nairobi Airport. Both transfers at the international borders went smoothly thanks to the guides. Both guides were excellent and really made the trip a once in a lifetime experience. We cannot recommend Robert in Kenya (for Banok Tours) and Rajabu (Roger) in Tanzania (for Raven Tours) highly enough!

In all cases, the accommodations and meals were excellent. Facilites were always clean and comfortable. We stayed in both lodges and glamping tent sites. All rooms and tents had running water and flush toilets, even in the most remote areas.

We were scheduled for a hot air balloon trip in Tanzania which we had paid for in advance. Unfortunately, it had to be canceled due to very high winds. Benson arranged for a complete refund for us before we left Tanzania.

The reason for the 4 star rating comes from the tour planning. Although most days went as planned, there were some instances where we could not visit a park or wildlife area as planned because travel times and distances were much greater than had been indicated in our tour itinerary, requiring us to forgo a stop or shorten a visit. Our tour guides worked out the kinks in the itinerary as needed. Roger was particularly helpful in this regard.

Overall it was the an excellent experience and the tour of a lifetiime. We would certainly go with Benson and Banok tours again.

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Dec 31, 2024

Hi Edward,

Thank you for sharing your detailed review and for choosing Banok Safaris for your adventure across Kenya and Tanzania! We are thrilled that you had an excellent experience and that our team, including Robert in Kenya and Rajabu (Roger) in Tanzania, exceeded your expectations. Your kind words about their professionalism and the quality of accommodations mean the world to us. We're glad the border transfers and the refund for the hot air balloon were handled smoothly, ensuring your comfort throughout.

We sincerely apologize for the planning challenges regarding travel times and distances. Your feedback is invaluable, and we will strive to improve our itineraries by providing more accurate estimates to maximize every moment of our guests’ experiences. Rest assured, we’re already reviewing this aspect to enhance future tours.

We look forward to hosting you again and ensuring an even more seamless adventure. Thank you for your understanding and allowing us to be part of your lifetime memories!

Omar Ahmed   –  
Canada CA
Visited: November 2024 Reviewed: Dec 17, 2024

Email Omar Ahmed  |  35-50 years of age  |  Experience level: first safari

Courteous and well thought out communication.
5/5

Ben was a pleasure to deal with, from the conversations on the phone during quoting to the multiple steps troubleshooting payment (issues on my end and not with Banok).

Most importantly, Ben had every single detail planned for my wife and I. He put us together with a Masai guide (James) for our safari drives and we managed to spot the big 5 in our first drive. There were moments where I had thought I had missed something (transportation from the air strip in the Masai Mara to our camp for example), but Ben had thought of that even though I never asked him about it.

I cannot recommend Banok enough, and will certainly be advising family and friends to use Banok Safari for when they visit Kenya.

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Dec 18, 2024

Hi Omar,

Thank you so much for your fantastic five-star review! We're thrilled you had an incredible safari experience with us. Your kind words about the safari experience mean a lot to our team. We strive to create unforgettable adventures for our guests, and your feedback reaffirms that we are achieving our goals. It was our pleasure to have you on this journey, and we hope to welcome you back for another adventure in the future.

Thank you once again for choosing Banok Safaris.

Ms Dorris   –  
Kenya KE
Visited: August 2024 Reviewed: Dec 6, 2024

Email Ms Dorris  |  20-35 years of age  |  Experience level: first safari

Banok Safaris are an excellent tour operators
5/5

I'm a lover of nature and travelling.Recently I booked a safari with Banok .They made me an itinerary for my 6 days and what I'd say is they outdid themselves.They offered the best accomodations,their safari vehicles were up to the standard.The customer care is on another level as they kept calling to check on us during our stay.I did Kenya and I'm planning to do Tanzania next and I cannot wait to use them again.I am a happy client

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Dec 6, 2024

Hi Ms Dorris,

Thank you so much for your fantastic five-star review! We're thrilled you had an incredible safari experience with us. Your kind words about the safari experience mean a lot to our team. We strive to create unforgettable adventures for our guests, and your feedback reaffirms that we are achieving our goals. It was our pleasure to have you on this journey, and we hope to welcome you back for another adventure in the future.

Thank you once again for choosing Banok Safaris.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 22
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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