Reviews
US
Email Edith | 35-50 years of age | Experience level: first safari
Beyond Disappointed – Not Worth the Cost or the Hype
I booked with this company specifically because they advertised lodge accommodations over camping. Unfortunately, the lodge experience was extremely underwhelming. There was no hot water, the power went out twice, and the pool was in such poor condition that getting in wasn’t even an option. While the staff were kind and welcoming, the overall experience failed to meet even the most basic expectations.
The game drives were cut short and felt rushed. On two of the three days, our guides were clearly on tight schedules—once to drop another guest off at the airport, and again the next day because the group had arrived at camp early and had to leave within 24 hours. This completely undermined the feeling of a relaxed, immersive safari. We were also moved from vehicle to vehicle, creating a sense of disorganization and inconsistency that disrupted the trip.
Although the food was decent and the guides themselves were friendly, the execution left much to be desired. Several advertised services were either missing or not up to par, and what I paid simply didn’t match what I received. The trip cost $700, and yet it felt like a cut-rate experience. I specifically asked questions before booking and was given clear, confident answers—which is the only reason I felt comfortable moving forward. Sadly, those promises were not kept.
I was intentionally trying to support a newer company, but in hindsight, I should have gone with a more experienced operator. I feel that, at a minimum, the company owes me $200 back for the misleading service. I’m now considering what steps I can take to recover part of my payment, as I am beyond disappointed with how things turned out.
If you're considering a safari and want value for your money, I would strongly advise booking with a more established, transparent company. This was supposed to be a once-in-a-lifetime experience, and instead, it left me frustrated and let down.
DE
Email Lea | 20-35 years of age | Experience level: first safari
Very caring
David was super kind and caring. Always felt super comfortable, but we also had a lot of fun. Recommend very much :)