Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 10
  • 4 star 1
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 12 Reviews
Cristina   –  
Spain ES
Visited: July 2025 Reviewed: Jul 23, 2025

Email Cristina  |  35-50 years of age  |  Experience level: 2-5 safaris

The best!
5/5

Traveling with them means knowing that your trip is going to be perfect. They're super attentive to detail, very experienced, charming, and they take care of absolutely everything.

Laraine Frahm   –  
United States US
Visited: July 2025 Reviewed: Jul 16, 2025

Email Laraine Frahm  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent service with knowledgable people . Efficient and attention to detail with planning.
5/5

From the moment we connected with Thiam Travel we felt comfortable that we were communicating with an excellent travel coordinator all of the plans as quoted were accurate and interesting . We took day tours with Thiam and Adji they made our family feel very welcome from the first greeting at the airport on arrival . The 6 day tour of the garden route hosted by Sam was an excellent adventure. All arrangements for sightseeing and accommodation was first class . They exceeded our expectations. Highly recommended .

Reply from Thiam Travels
Reply from Thiam Travels
Posted on Jul 16, 2025

Dear Laraine,

Thank you so much for your incredibly kind and thoughtful words.

We are truly honored to have been part of your journey and so happy to hear that your experience with ThiamTravels — from the first airport greeting to the final moments of your Garden Route adventure — was everything you had hoped for and more.

Your appreciation for our team, especially Adji and Sam, means the world to us. We’re proud to have such passionate and knowledgeable people representing ThiamTravels, and it's always our goal to ensure our guests feel welcomed, cared for, and inspired every step of the way.

We’re thrilled that the planning, accommodations, and attention to detail exceeded your expectations. Knowing that your family felt at home with us is the highest compliment we could receive.

Thank you again for the 5-star rating and for recommending us so warmly. We hope to welcome you back soon for another unforgettable journey.

With heartfelt gratitude,
Sadi Thiam
Director | ThiamTravels.

Jaime   –  
Puerto Rico PR
Visited: July 2025 Reviewed: Jun 18, 2025

Email Jaime  |  50-65 years of age  |  Experience level: first safari

Hands down the best!!
5/5

My wife, 9 years old granddaughter and I have just returned from a visit to Victoria Falls and Johannesburg. This last part of our trip was arranged by Thiam Sadibou, from Thiam Travels. We couldn’t have chosen better! Thiam is not only an excellent tour operator but a great human being. He made sure we had the most pleasant experiences visiting Victoria Falls and Johannesburg. From the beginning Thiam gave us the best and most honest advice as to the places to visit and the activities to do, most importantly, considering we were traveling with a 9-year-old child. He was always available by email, phone or WhatsApp when we needed to contact him while planning our trip. Thiam “went the extra mile” with us, making sure that our granddaughter felt like at home. She loved walking, talking and running bicycle with Thiam! He is a very caring and funny guy who accompanied us all the way; from our arrival at Victoria Falls’ airport to our departure from Johannesburg. Thiam’s Spanish is perfect, and he is fluent also in English and French. If planning a visit to the African continent, don’t look further; contact Thiam.

Maria Rosa   –  
Spain ES
Visited: May 2025 Reviewed: May 23, 2025

Email Maria Rosa  |  65+ years of age  |  Experience level: over 5 safaris

SURPRISING JOURNEY
5/5

It was completely different from other trips to Africa.
A country waiting to be discovered, everything very unspoiled. Beautiful landscapes, from the rice paddies to the mountains and the plateau, changing every few hours.
Everything was amazing: the roads, the villages, the very friendly people, the cute children always waving.
It wasn't the first time we traveled with Thiam Travels, and as always, everything was fantastic, without any problems.
And it won't be the last.



(automatic translation from Spanish)

Javier   –  
Spain ES
Visited: May 2025 Reviewed: May 22, 2025

Email Javier  |  65+ years of age  |  Experience level: over 5 safaris

Spectacular, very good
5/5

They're very nice people and always care about their customers. They always try to resolve any issues that arise.

I would definitely choose them again.



(automatic translation from Spanish)

Aria   –  
United States US
Visited: May 2025 Reviewed: May 16, 2025

Email Aria  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Aria and not that of SafariBookings.
Good
3/5

We had a great time, both our guides were great! However, we felt there was a lack of communication once we arrived at the lodge. There was a bit of lack in detail about the itinerary leaving us confused about certain details or payments left to us. Alongside, not being sure who our guides were because they kept switching depending on the activities for the day. Other than that, we enjoyed our time.

Reply from Thiam Travels
Reply from Thiam Travels
Posted on May 29, 2025

Dear Aria,

Thank you so much for taking the time to share your feedback. We're truly grateful you chose Thiam Travels for your safari adventure and we’re happy to hear that you had a great time and enjoyed the company of our guides.

We sincerely apologize for the confusion and lack of clear communication upon arrival at the lodge. Your experience is very important to us, and we take this feedback seriously. We always aim to provide seamless and well-communicated itineraries, and it’s clear we fell short in this area during your trip.

We’ll be working closely with our lodge partners and ground team to improve the handover process and ensure that our guests receive detailed briefings, clarity on guide arrangements, and any outstanding payments or activity information well in advance.

Thank you again for your honest review. It helps us grow and continue to provide the best experiences possible. We hope to have the opportunity to host you again — with even better communication from start to finish.

Warm regards,
Client Relations | Thiam Travels

Nabil   –  
United States US
Visited: May 2025 Reviewed: May 12, 2025

Email Nabil  |  35-50 years of age  |  Experience level: 2-5 safaris

Everything was perfect
5/5

Fantastic travel agency with incredible customer service and quality accommodations, thank you Adji!

Courtney G.   –  
United States US
Visited: January 2025 Reviewed: Apr 27, 2025

Email Courtney G.  |  Experience level: first safari

Thiam Travels is the perfect guide for multi-generational families!
5/5

Thiam Travels was an exceptional tour operator and crafted an unforgettable South African journey for a group of 11 people ages 11-81! We hit all of the highlights, Capetown area for several days, winelands, intrastate flights to/from the Garden Route, and a malaria-free luxury safari.

Thiam was also very meticulous and able to easily change itineraries when needed because of the weather, (including the tablecloth on Table Mountain) or when we expressed interest to visit a garden.

I would highly recommend Thiam Travels for an expertly crafted experience in South Africa to accommodate any age group.

Maite   –  
Andorra AD
Visited: March 2025 Reviewed: Apr 18, 2025

Email Maite  |  50-65 years of age  |  Experience level: 2-5 safaris

It was the best travel that I do
4/5

The trip was very interesting
We saw animals that we would never have imagined seeing
The hotel and the food was very good. All the persons than we met are very kind and helpful.
The prise is reasonable considering all the activities experienced

Josep Domingo   –  
Andorra AD
Visited: March 2025 Reviewed: Apr 18, 2025

Email Josep Domingo  |  50-65 years of age  |  Experience level: 2-5 safaris

Holidays for Ruanda, Uganda and Victoria Falls
5/5

I traveled to Africa with my wife, family, and friends with Thiam Travel. It was an unforgettable vacation. Thiam is a great professional and a great person, and he guided and accompanied us throughout the trip.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 10
  • 4 star 1
  • 3 star 1
  • 2 star 0
  • 1 star 0
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