THE STAFF IN THE OFFICE
Dextrip Safaris
- Office In:
- Size:
- 5-10 employees (Founded in 2023)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $150 to $1,200 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email Daniela Ursache | 20-35 years of age | Experience level: first safari
Helpfull, professional and flexible.
Honestly, this safari was one of the most beautiful experiences I’ve ever had.
From the moment we set out, it felt like stepping into another world.
Our guide was amazing, super knowledgeable and patient.
If you’ve ever thought about doing a safari… go. You won’t regret it.
If you’ve ever thought about doing a safari… go. You won’t regret it.
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Email Ciprian Cazacu | 35-50 years of age | Experience level: first safari
It’s very helpful and friendly
It was very serious and helpful with anything we asked for. I will recommend with all my hearth. And for sure our friends will be here with Dextrip.
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Email Eappan | 50-65 years of age | Experience level: first safari
Dextrip Safaris – Mixed Experience
I found Dextrip Safaris through SafariBookings.com. Although they had only a few reviews at the time, they were all rated highly, so I decided to give them a chance.
I booked a 7-day safari covering Masai Mara, Lake Nakuru, Lake Naivasha, and Amboseli National Park, with luxury accommodations. Dextrip provided a quote that included two nights at Emayian Luxury Camp and similar high-end lodges. As requested, I paid 50% upfront to confirm the booking.
However, two days before the trip, I received a WhatsApp message from their contact, Antony Agayi, stating that only one night was available at Emayian and they would move me to Jambo Mara Safari Lodge (Superior Deluxe Cottage) for the second night. After several calls and emails, they confirmed one night at Emayian and one night at Jambo Mara. This last-minute change also happened to another traveler on the same itinerary, both bookings were made through Dextrip Safaris.
It was very concerning that Dextrip accepted payment and quoted a package without securing confirmed bookings, then made changes without offering any price adjustment. The only compensation offered was a $20 boat ride on Lake Naivasha, even though a free Masai Village visit had already been negotiated earlier. A visit to Hell’s Gate, which was not mentioned in my itinerary, was included for everyone else in the group. Fortunately, our guide included me as well.
Additionally, I had confirmed complimentary airport pickup with Antony two weeks prior to travel. I even reminded him again two days before my flight. However, no one showed up at Nairobi airport after my 25+ hour journey. I had to call both Antony and their director, Wycliffe, that night. A taxi was eventually arranged, but when asked, Antony simply said he “forgot”, an unacceptable and unprofessional response.
On the positive side, the actual safaris in Masai Mara, Lake Nakuru, Lake Naivasha, and Amboseli were excellent. Our guide, Sadam, was outstanding, dedicated, knowledgeable, and determined to help us see the Big Five and many other animals and birds.
However, main tour operator Sunnycreek Safaris (Jocky Tours) had placed budget, mid-range, and luxury clients in the same vehicle, with each group staying at different hotels kilometers apart. This made coordination and timely departures very difficult, especially given road conditions. Sadam worked extremely hard to manage the mixed group and did his best to ensure a good experience for everyone.
Because of these logistical issues and late starts, we missed out on included hotel lunches, having to settle for wayside lunches instead, even though we had paid for full-board accommodations.
Summary:
While the safari experience itself was great, thanks entirely to our driver-guide Sadam, my overall experience with Dextrip Safaris was disappointing. They seem to be a small, overpriced, and unreliable operator. You may not get what you were quoted or promised, and customer service is lacking. There are other more reliable safari operators who offer better pricing and better service for the same itinerary.
I’m removing two stars from my rating due to the last-minute changes, lack of transparency, and unprofessional handling of logistics.
Reply from Dextrip Safaris
Posted on Jul 20, 2025Thank you for taking the time to share your feedback. We're sincerely sorry that parts of your experience fell short of expectations.
Your trip was confirmed by you on a very short notice during peak season, and while we communicated the necessary adjustments beforehand, we fully understand your disappointment. Please know that we did our utmost to arrange alternative luxury accommodations and included additional activities as a gesture of goodwill, which you accepted before the trip began.
We're pleased to hear you enjoyed the safari itself and appreciated our guide Sadam’s dedication. Your feedback is valuable and helps us improve both communication and logistics moving forward.
Thank you again for choosing Dextrip Safaris.
Email Daizy | 20-35 years of age | Experience level: first safari
Superb Tour Operator
I had an incredible experience with Dextrip Safaris,a Kenya Safari Tour and I wanted to take a moment to express my appreciation for their outstanding service.Our guide ,Antony, was truly exceptional.He demonstrated an immense passion for his job and went above and behind to ensure we had the best wildlife experience possible . Antony expertise and enthusiasm in locating various animals were truly remarkable , and his knowledge of the Kenya wilderness added an extra layer of excitement to our safari adventure.
The tour operator was fantastic,showed warmth to customers.Just Perfect Hospitality
I had a wonderful moment with Dextrip Safaris when I visited Samburu.Under the guidance of Antony we experience topography.Such a relaxing, will always look forward to more travels with Dextrip Safaris.
Email Clinton | 20-35 years of age | Experience level: first safari
Antony displayed utmost professionalism and courtesy
The trip to Samburu National park was refreshing and adventurous. I liked the tour guide's professionalism indelible experience. I would definitely choose Dextrip Safaris any day anytime.
Email Sylvia Anyango Ochieng | 20-35 years of age | Experience level: 2-5 safaris
Well organized and amazing
The operator organized a well planned,cost effective and memorable safari to lake Naivasha and back to Nairobi.My friends and I had fun and enjoyed the moment.
I highly recommend the operator for your future safari
Email C. K. Nyakina | 20-35 years of age | Experience level: 2-5 safaris
I had a very good time and the operator made my stay very enjoyable and created a lot of memories
The operator organized a one-day safari for us to Hell's Gate, Lake Nakuru and Maasai Mara National Park. My friends and I had a good time and the experience of the entire journey was smooth. From the planning and ease of process for the whole journey, it was well worth it.