Sale manager in the office
Josana Tours
- Office In:
- Size:
- 1-5 employees (Founded in 2021)
- Tour Types:
- Small & medium group tours (Budget & mid-range)
- Destinations:
- Price Range:
- $50 to $500 per person per day (USD, excl. int'l flights)
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
ES
Email Sheila Fernández Ibáñez | 20-35 years of age | Experience level: first safari
Amazing
"An unforgettable experience! The team was fantastic, and the safari was simply breathtaking—seeing the animals in their natural habitat was magical."
ID
Email John M | 65+ years of age | Experience level: first safari
Very helpful & tireless attention to detail. Would highly recommend their
Highly recommended, Tony has great experienced drivers in Maasai mara, Ambosselli and the Serengeti. 10 days, thousands of birds and animals up so close. Lodges and staff happy and helpful. My wife and our fellow passengers were all very satisfied with the drives.
Budget price compared to many tour I checked out.
Nairobi interesting but traffic in Kenya horrific, trucks and buses jammed up. If you finish your safari in Arusha, would recommend fly back to Nairobi and out.
CA
Email Arash | 35-50 years of age | Experience level: first safari
They know what they are doing!
They were very responsive from the get go: before booking and when just comparing different agencies and packages. I finally booked a budget tour for 7 days. To my surprise, that included picking and dropping at the airport, even though we arrived one day in advance of the tour and departed one day after the tour ended. That made us feel very welcomed. Then on the tour itself, you get mixed and matched with other travels from different agencies. Our driver was very good, patient and knowledgeable. We did see all big 5 Masai Mara. The two lakes were worth it, hells gate was alright and Amboseli came a bit short of expectations but c'est la vie and it's weather dependent if you can see the backdrop of Kelimanjaro for example. Food and accomodations were alright (Masai Mara's tents can use some improvement) but not excellent - of course, this was a budget package so just saying if you're picky go for midrange or luxury. But in terms all the personnel, their service was great and they made everything work. I recommend them.
LT
Email Elsa | 20-35 years of age | Experience level: first safari
One of the best experiences in my life! And Josana Tours was always there to make our trip memorable
We had amazing time on Safari with Josana Tours. Communication was very clear and easy from the very beginning, our driver was very nice and professional. Agents from Josana Tours contacted us during our trip and made sure everything is going well.
We had everything we wished for and even more.
Very grateful for this experience and highly recommend choosing this company!
PL
Email Oliwia Kacprzak | 20-35 years of age | Experience level: first safari
Josana Tours is highly communicative, caring and helpful while attending to its clients' needs.
My experience with the Josana Tours was nothing but amazing and I highly recommend its services to anybody interested in a safari trip to Kenya and Tanzania.
The tour was executed according to the previously provided itinerary, any changes were clearly communicated and additional information was provided, if necessary. The value for money was unmatched, as we have covered a very intense safari programme with proper time for relaxation and rest included, vegetarian food options for me were always satisfying, and – most importantly – the drivers and guides were highly competent, friendly and ready to help.
As a female solo traveller I have always felt safe and taken care of, including airport transfers and overally great communication before and during the trip. Five stars, no doubt!
CO
Email Juan | 35-50 years of age | Experience level: first safari
A professional and reliable tour operator that made our safari an unforgettable experience.
We had an amazing experience with Josana Tours from start to finish. Communication was clear, fast, and very professional, which made planning our safari easy and stress-free. The service exceeded our expectations – everything was well organized, reliable, and delivered exactly as promised. We had several guides during the trip, all of them knowledgeable, friendly, and always making sure we were comfortable and enjoying every moment. Sleeping in tents made the adventure even more special, as we could truly feel close to nature while still being safe and well taken care of. The value for money was excellent, and the wildlife encounters were absolutely unforgettable. Thanks to Josana Tours, our safari became a once-in-a-lifetime experience that we will never forget. Highly recommended!
CO
Email Sebastian | 35-50 years of age | Experience level: first safari
Wonderful. Nice. Amazing experience
All the schedule was on time. All the trips were good.
CN
Email ji | 20-35 years of age | Experience level: first safari
The agent is very responsible
The itinerary was described in detail and the deposit was very reasonable. The initial communication was smooth. After we arrived, they described the itinerary and the details in between in detail. I felt that the service was very good.
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CN
Email yo | 35-50 years of age | Experience level: first safari
Very careful agent, perfect.
From the initial communication to the final reception, everything was excellent. They responded promptly, even on weekends and evenings. They even helped me plan a birthday surprise for my friend, which was fantastic. The service was excellent.
(automatic translation from Chinese)
CA
Email Emiliano | 35-50 years of age | Experience level: 2-5 safaris
Management good, drivers not
We went on a seven day safari in Kenya with Josana tours.
The positive side was Joseph (the manager). Very kind, flexible, responsive and professional before and during the safari. If the review was only about him, it would definitely be a five stars!
The downside were the two drivers we got (Sam and Joseph).
Just a few examples below:
- On the first day in Nairobi, they were one hour late to pick us up and bring us to the agency for the payment of the balance. As a result we arrived late at Masai Mara (in the program it said we were supposed to get there for lunch, we arrived at 4pm) with a very short safari.
- After that, they have been late (20,30,40 minutes) to pick us up in the morning every day except for one. Twice we faced the bizarre situation of having all tourists in the group waiting outside the hotel with the bags and the driver not being there.
- You get a driver, not a guide. Zero explanations on animals, parks, etc. the driver wasn't saying anything. In other jeeps we could hear drivers providing explanations and even having guide books on animals.
- For the full day safari, instead of leaving early in the morning (prime time to see predators) like you do with other agencies, they would make you leave the accommodation at 8:30. At Amboseli we were literally the last tourists left in the entire lodge waiting for the guide to go to the park and start the safari. Of course, no predators seen that morning. Same for the way back, instead of leaving the park in the late afternoon to see animals (predators in particular) before sunset they would make you leave at 4:30.
- One of the two drivers driving on the highway incredibly slow (being passed by all other jeeps and minivans) to save gas ( and complaining once about how much gas he had used).
- Broken seat belts on both jeeps. Not an issue inside the park but dangerous on the highway.
- One day, no water provided until mid-day (one liter per person was included). We had to write to the manager to finally get the driver to buy it.
- One day the driver brought us to a restaurant at 11am (lunch was included) and wanted us to wait in the parking lot for an hour for the restaurant to open rather than driving ahead and then stopping later (we still had 200 km to go) saying that all other restaurants on the way were too expensive.
- One of the drivers often texting and speaking on the phone while driving.
- Generally speaking, and more importantly, the feeling was that they would constantly try to reduce the time dedicated to safari, rushing you through. A couple of times we had to write to the manager essentially in order to ensure that the program was respected. As an example, at Nakuru they tried to have only a 2-hour game drive. Whilst for the drivers having a shorter safari is good (time, energy and gas savings), this is really bad for you as a tourist, as game driving and animals sighting is exactly the reason why tourists go to Kenya... You should just relax and enjoy the safari, not having to discuss with the agency about the program being followed when it comes to game drive time slots.