Our General manager
Meterai Safaris
- Office In:
- Size:
- 5-10 employees (Founded in 2020)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $150 to $1,000 per person per day (USD, excl. int'l flights)
Reviews
KR
Email Jay | 35-50 years of age | Experience level: 2-5 safaris
Driver: unpuncture and racist behavior
My driver Sal** was late for the departure in the morning. I had to wait 25 minutes in the morning and two other guests even waited for an hour.
After the tour, on our way back to the drop off (individual lunch), the driver kept on insisted that I get off the car and walk even before arriving the final destination because there is traffic jam and he was unhappy with it. It was a 10 minutes walk. I was okay with walking but there were 3 guests out of 4, including me, who were going to the same destination.
So I told him nicely, even if I get off here, he has to go through all this traffic jam anyways, since two other people are also going to the same place and they are not willing to walk.
However he kept insisting only at me to get off the car because apparently I was the only Asian guest. He kept making gestures showing complaints, kept turning off/on the car engine, and asked “have you made up your mind to get off here?”.
He was clearly discriminative because he didn’t say anything at two other Kenyan guests who were heading to the same destination. I was very upset that the other Kenyan guests even apologized instead for his behavior on behalf of all the Kenyan people.
This has been my third safari tour in Kenya/ fifth in East Aftica and he has been the worst driver ever.
John, who was in charge of the booking was trying to be helpful and was apologetic when I called him about this issue. However, I would like to hear clear follow up measures on how you would deal with this issue and the driver.
CZ
Email Radim and Natalie Grzybek | 20-35 years of age | Experience level: first safari
Great nature experience with Chris!
This was our first time visiting Safari, and we cannot choose better. Our driver and guide in one person Chris got our completely trust from the very beginning. We believed him after those years of doing this job in every decision he made. With Chris you can be sure you will see all animals who are possible to see under the circumstances. He was very proffesional and kind. The only thing we would mention as negative is the lack of drinking water per person. One liter per day when you are whole day in Safari is not enough. But of course you can buy your own water in camp.
Email R Knight | 50-65 years of age | Experience level: first safari
Great communication and amazing planning
Our tour planner John was great. Great communication. Always on speed dial whilst planning and during safari. Our driver Bosco was amazing and we had a fabulous time. Very professional company. Will recommend them to my friends.
TR
Email Amalia | 35-50 years of age | Experience level: first safari
Incredible journey of wild animal
So happy and value for money, food are ok, service nice, my driver was Mr. Jackson, he was so helpful and informative about the trip and info of the animals, he also cheerful during our trip. Gonna visit Masai Mara next time
Best regard from Indonesia
QA
Email Tony | 50-65 years of age | Experience level: 2-5 safaris
Best Safari ever
This safari tour was one of the best travel experiences I’ve ever had! From start to finish, everything was organized perfectly.
The highlight was definitely the game drive — we saw elephants, lions, giraffes, and even a Cheetah! It truly felt like a scene out of a wildlife documentary.
Our guide Georgewas absolutely amazing — knowledgeable, passionate, and incredibly friendly. He had an eye for spotting animals we would have completely missed and shared so many interesting facts about the wildlife and the local ecosystem. You could tell he genuinely loved what he does, and that made the experience even more special.
If you’re considering a safari, don’t hesitate — this tour exceeded all expectations. I would do it again in a heartbeat!
GM
Email Ibrahim Gano | 20-35 years of age | Experience level: first safari
Amazing experience
I had a really good time and it was an amazing experience seeing the animals in their natural habitat. I booked a day trip, but we started the game drive around 4pm, which limited how much we could see—I only managed to spot two of the Big Five. It would be great if they could adjust their timings for day visitors so there's more time to explore. Overall, it was still a memorable experience, and the guide was fairly okay.
Reply from Meterai Safaris
Posted on Jun 5, 2025Dear Gano,
Thank you so much for your kind review! We're glad to hear you had a memorable experience and enjoyed seeing the wildlife in their natural habitat.
We appreciate your feedback about the timing of the game drive. Since this was a shared day safari, the group arrived around midday just in time for lunch which is why the game drive started in the afternoon. We aim to balance comfort and coordination for all guests, and sometimes this affects the amount of time available in the park.
That said, your suggestion is valuable, and we'll continue improving our shared safari logistics. For future guests seeking more time in the park, we always recommend our private or early-start full-day safaris.
Thanks again for choosing Meterai Safaris — we hope to host you again soon for an even richer experience!
Warm regards,
The Meterai Safaris Team
Meterai Safaris are a very reliable, patient and informative team.
Metarai Safari are very reliable in that they keep reaching out to you with information that make you better undertand what you booking. They are patient and will keep trying to reach out to the client, even when at times it gets so busy to follow up, but they able to make time and reach out to you.
They are a team that I would confidently recommend!
AE
Email JOSEPH GATHEGE | 20-35 years of age | Experience level: first safari
He was very helpful and professional
Well everything you hear about them is true. They are very reliable and efficient. They made my stay in Kenya 🇰🇪 amazing I enjoyed the safari. The tour operator was exceptional. We were well taken off with my family. Highly recommendable.
Email Mwihaki Karumba | 20-35 years of age | Experience level: over 5 safaris
I have been using Meterai for two years now, they are extremely customer centric and organized!
I keep going back because of the value for money. I travel locally thrice an year and internationally once every year and they have been my go to for the last three years.
They are organised, have the best client service and are very flexible incase you need a certain adjustment.
No regrets this far!
Email ris | 20-35 years of age | Experience level: 2-5 safaris
great customer service.. always checking up to ensure that you are comfortable during the trip.
the experience was one of a kind in south coast..Diani beach