Peter Sales Manager
Pavillion Safaris and Tours
- Office In:
- Size:
- 5-10 employees (Founded in 2019)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $170 to $300 per person per day (USD, excl. int'l flights)
Reviews
US
Email Mike | 50-65 years of age | Experience level: 2-5 safaris
Great safari
I was completely satisfied with my three-day Amboseli safari with Pavillion, and I'm glad that Pavillion was able to arrange a shared budget safari for me on very short notice. We saw lions, elephants, and many other animals. The camp was very comfortable, as the tents had electricity and attached washrooms. I had a great view of Mt Kilimanjaro from the front porch of the tent.
IT
Email Andrea | 35-50 years of age | Experience level: 2-5 safaris
Unsafe Transfers, Safari late morning, Transfers longer than normal.
The first problem is at the beginning, they don't pick-up me and they send a uber driver, that bring me in a unsafe neighbourhood, then it was just wrong and I arrive late at the office. Transfers are longer than normal, because the minibus is very old and because they did detours to pick up tourists from other agencies. So Transfers of 4-5 hours became of 6-7 hours. Safari starts too late, two times at 9 o'clock. During the safaris all drivers go to much nearby the animals and they stressed them. The last safari, the saturday morning, it was not a true safari, we run fast to the border of Tanzania and we don't stop the just time to see a scene with hyenas and lions, because the Driver was stressed to join the border. We cross the park amboseli in one hour and 25 minutes.
At the end the driver bring me at the wrong adress, I suggest that the hotel was another, but it says to entry there (a garage), because was the second entrance. Finally I walked 25 minutes too join my hotel.
Reply from Pavillion Safaris and Tours
Posted on Sep 23, 2025Thank you for sharing your feedback. We value every comment and would like to clarify certain points to ensure there is no misunderstanding about the services provided.
1. Pick-Up and Transfers
Our contracted drivers handle all guest pick-ups and are also licensed Uber drivers. While they may use Uber during the day, during safari assignments they operate under our contract. This is why no payment was requested from you upon drop-off at our office—confirming that the transfer was part of our arrangement, not a standard Uber ride. Though if your hotel is far from the city we can book one and we monitor it's movements from the uber app,so your safety is guaranteed
2. Office Location & Safety
Our operations office is located in a secure area surrounded by government buildings with high security measures. Many of our guests comfortably wait or walk from here when needed, and we consistently find the environment safe.
3. Travel Duration & Traffic
Safari transfers typically take 4–5 hours; however, road traffic, unforeseen delays, bad weather,mechanical issues, accidents or a member of the group getting late to wake up, can extend travel time. Such factors are beyond control but are considered part of the authentic overland safari experience and we brief our clients accordingly before the safari starts on day 1
4. Vehicle Type & Upgrade Option
The 7-day safari you booked was quoted with a safari van, which is reliable and economical. On the morning of departure, we offered an optional upgrade to a Jeep Landcruiser for enhanced comfort and terrain handling, but you chose to proceed with the van, which we respected.
5. Game Drive Timing
• Amboseli: Game drives start around 9 a.m. for geographical and logistical reasons, and this schedule was included in the pre-safari briefing on last day, the morning game drive goes for a maximum of 2 hours or less as it's a drive from your camp ,enroute the park, as we go ahead dropping others clients either in Tanzanian boarder or at the airport or preferred hotel in the city, which we must do for all our clients
• Hell’s Gate: Activities there are centered on hiking and cycling rather than wildlife viewing, which is why the start time was also 9 a.m. and we cover the whole place within time and we ensure no client misses anything
While no operation is without its challenges, we worked to deliver the 7-day budget safari as outlined in your booking. We will continue to refine our pre-trip briefings to make them even clearer for future guests.
We truly appreciate that you chose to travel with us and hope to welcome you again for an even more seamless and memorable experience.
Warm regards,
Pavillion Safaris & Tours
FR
Email Santiago Holguin | 20-35 years of age | Experience level: first safari
Amazing Safari
We did a 3-day safari in Amboseli Park with Peter’s team. Everything was done in a 4x4 Land Cruiser, just like in the movies. When we arrived at the campsite, we were warmly welcomed. The accommodation was a small room with everything we needed, very clean and comfortable. Breakfast and dinner were very good, but the lunch provided for the safari was quite poor (just a piece of chicken, a banana, and a yogurt).
On the second day, we started our first safari into Amboseli Park. Our guide, Samso, was wonderful : he took us everywhere! We even saw cheetahs chasing zebras and antelopes. It was an experience we will never forget.
MY
Email Abdul Rahman | 65+ years of age | Experience level: first safari
It’s so wonderful though sceptical initially
It was arranged by my daughter, though I’m so eager to be there. I’d a tough time to find a Muslim friendly operator but I took this risk and this venture went smoothly…I believed there is a big market among Muslim to be there. Observe the requirement of the Muslim and you’re into it in a big scale. The accomodation in Nakuru and Amboseli provide ‘good’ experience for Muslim.
Email Andrew | 20-35 years of age | Experience level: first safari
It was a great organised tour
The tour was a very well executed one, I got to see the big 5 and the ugly 5 plus more. The driver was very well versed with the animals and knew his way around the park. The package I got which was the 5 day round trip was great from start to finished I felt very well accommodated for and the driver was always there ready to help or explain anything you needed to know.
IN
Email Venkatarao Dadi | 35-50 years of age | Experience level: first safari
The tour is well organized with Safaris and stays by the tour operator.
My plan is to travel in the month of August and started searching from the month of May. I came across the "Pavillion Safaris and Tours" and contacted Peter through whatsapp.
Different plans are explained and initially my thought is to take a separate safari only to my family. But the plan is exceeding my budget. Later Peter gave an option for budget safari. Initially I am very reluctant to take this option. Later agreed to this option after Peter explained me the plan and promised me.
To my surprise the budget plan really suited me. The rooms they provided to stay and travelling in the Safari Jeep to different places are excellent.
In case of any issues, the tour operator(Peter) is always available 24/7 to listen and resolve the issues.
Thank you so much Peter for well planning of the entire trip.
IN
Email Piyush mody | 50-65 years of age | Experience level: 2-5 safaris
Very good service.. excellent & friendly people…at a very reasonable rate.
Tour was very well organised
All the hotels were good
Guide was excellent
Enjoyed all the safaris
Hat given by the pavilion safaris as a sovenier was very good quality…
Always eager to solve any problem with big smile…
Planning and execution of all tour safaris was excellent …
No hesitation in recommending him for Kenyan safaris…👍👍👍
Very well managed tour with excellent guide
Tour was very well organised
All the hotels were good
Guide was excellent
Enjoyed all the safaris
Cap given by the pavilion safaris
also was very good quality
CN
Email Luo | 20-35 years of age | Experience level: first safari
He is super nice!!!!!
A perfect trip!!!!!
The guide of safari was nice and we saw a variety of animals! The best trip ever!
TW
Email Chen Shao an | 20-35 years of age | Experience level: first safari
Excellent
Peter is very kind, and everything is worthy. Our driver is best in Kenya. We see big 5 besides leopard but we see cheetah lots of time! Is the memory I won’t forget in lifespan