Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 20
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 20 Reviews
V Nguyen   –  
Vietnam VN
Visited: April 2026 Reviewed: Apr 22, 2026

Email V Nguyen  |  20-35 years of age  |  Experience level: first safari

Thoughtful
5/5

As the only guest on that particular day, I was genuinely beyond my expectations with the experience. It was not only memorable, but also deeply impressive in a way that is difficult to put fully into words.

First, the length of the tour is extremely suitable for travellers who do not have much time to stay in Rwanda. It offers a rich and meaningful experience within a manageable timeframe, which makes it an excellent choice for visitors seeking both convenience and authenticity.

Second, the scenery is absolutely breathtaking. The landscape is filled with stunning terraced potato fields, freely grazing cows and sheep, and hardworking local farmers still carrying baskets, digging the soil, planting potatoes, and harvesting crops entirely by hand, without the presence of any machinery. The journey also takes you through unspoiled forest, where golden monkeys, birds, flowers, waterfalls, and streams create a truly magical natural setting. The weather was wonderfully cool, at around 20 degrees Celsius, with gentle sunshine and a refreshing breeze. The hike itself can be quite demanding, especially outside the dry season, but once you reach the summit, the reward is so extraordinary that all you can say is, “Wow.”

Third, I was especially touched by the helpfulness and dedication of the operator, the tour guide, and the porter. My operator, Eric, was incredibly thoughtful. He not only introduced me to the history of Volcanoes National Park, the protection efforts of both the government and local communities toward the gorillas, and some aspects of the culture in Musanze, but also prepared almost everything I needed for the trek. My tour guide, John, was equally outstanding. He was enthusiastic, highly knowledgeable about the volcanic mountains of the Albertine Rift, and, most importantly, exceptionally patient and encouraging whenever I felt tired during the climb.

Finally, after such a physically demanding day of trekking, lunch — or even an early dinner, depending on your pace — at a local restaurant in Musanze town was a wonderful reward for the senses. And one piece of advice: do not forget to order the potatoes, because the potatoes from this region truly deserve their reputation and are simply unforgettable.

Overall, this tour gave me far more than I had expected. It was beautiful, authentic, emotionally rewarding, and exceptionally well organised. I would wholeheartedly recommend it to anyone visiting Rwanda.

Jermain Ruziga   –  
Rwanda RW
Visited: April 2026 Reviewed: Apr 7, 2026

Email Jermain Ruziga  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent experience, passionate and committed professional operator
5/5

Hope Tours operator drove long distances in the night arriving in Musanze at 1:00 am and still kept time to reach me at the hotel around 5:30 am in the morning. This is great! His detail briefing made my gorilla trekking easier and less scary😂. Getting me raincoat (had forgotten it) and a banana to help me no faint as I climb over 2800m high. In short, really appreciated the amazing experience from Hope Tours Rwanda.

Irene   –  
Australia AU
Visited: October 2025 Reviewed: Nov 29, 2025

Email Irene  |  65+ years of age  |  Experience level: over 5 safaris

An excellent tour guide who is flexible and a great communicator
5/5

Eric guided us on an excellent tour of his country where we hiked to see chimpanzees in Nyungwe National Park, golden monkeys in Volcanoes National Park, bird spotting on Lake Kivu and explored Kigali. At all times Eric was helpful and flexible, enabling us to add activities not included in the tour. We chose this particular trip as it covered everything we wanted to see in Rwanda and it didn't disappoint.
The whole experience was easy to book and communication with Eric was excellent throughout.
We would highly recommend Hope Tours and would definitely contact them again should we return to Rwanda.

Christian   –  
Germany DE
Visited: November 2025 Reviewed: Nov 28, 2025

Email Christian

Eric is the most friendly, competent and empathetic guide you can imagine with a good humor as well
5/5

we went to the mountain gorillas and the chimps in Ruanda and spent a lot of time together. Eric was able to answer all our questions- sometimes stupid - questions and never lost patience and compassion about his homeland Rwanda.

Sebert Walker   –  
Jamaica JM
Visited: October 2025 Reviewed: Oct 26, 2025

Email Sebert Walker  |  50-65 years of age  |  Experience level: first safari

The tour was so educational,and inspiring
5/5

Hope tour gives you the opportunity to learn about historical facts on Africa it’s people and it’s past and present

Cara Pollard   –  
United States US
Visited: September 2025 Reviewed: Sep 13, 2025

Email Cara Pollard  |  50-65 years of age  |  Experience level: 2-5 safaris

Eric is amazing!!
5/5

We were in Kinigi (Volcanoes National Park) to see the gorillas and monkeys with my 84 year old mother. Eric went above and beyond our expectations!! Everything was perfect and he was so helpful, personable and caring. We have traveled extensively and Eric Sabi is definitely one of our top guides!!

kathi w   –  
United States US
Visited: August 2025 Reviewed: Sep 11, 2025

Email kathi w  |  50-65 years of age  |  Experience level: first safari

Eric was very helpful and knowledgeable about the area and our activities that we had planned
5/5

Eric was very helpful. He was there to greet us when we got off the plane and was with us for our entire visit to rwanda. he got us safely to where we needed to be and answered all of our questions. He’s very knowledgeable about the area and was very helpful with suggestions for us for things to do and places to go.

Serge   –  
Rwanda RW
Visited: August 2025 Reviewed: Sep 6, 2025

Email Serge  |  20-35 years of age  |  Experience level: over 5 safaris

Amazing!
5/5

Hope Tours Africa did an excellent job! We visited Akagera and Nyungwe in just two days, and the trip exceeded expectations with smooth logistics, comfortable travel, and unforgettable moments in Rwanda’s most beautiful parks. Everyone in our group enjoyed it. Highly recommended!

Susie De Rafelo   –  
United States US
Visited: July 2025 Reviewed: Aug 8, 2025

Email Susie De Rafelo  |  50-65 years of age  |  Experience level: first safari

Excellent and friendly service, professional and fun.
5/5

Everyone at Hope Tours makes a visitor feel positive about the future of eco-tourism and Rwanda.

Founder Eric was handpicked by eco-tourism pioneer Dr. Edwin Sabuhoro. I was confident he chose well and my expectations were exceeded.

The strong relationship with other operators and the park staff made it obvious that Eric and his team are respected and appreciated by even their competition.

Sue & Jeff   –  
Australia AU
Visited: July 2025 Reviewed: Aug 8, 2025

Email Sue & Jeff  |  65+ years of age  |  Experience level: 2-5 safaris

Eric was knowledgeable, thoughtful and very helpful
5/5

From the moment that Eric picked us up at Kigali airport after midnight to the time he dropped us back there four days later, he could not have been more attentive to our needs. He brought his country to life and ensured that we had the experience of our lives at the Volcano National Park spending an hour with the incredible gorilla family. He also made us aware of the Gorilla Guardians village which was another highlight. Our visit to the Genocide Museum was an important, if confronting, experience. If you are looking for an experienced, knowledgeable, thoughtful and very helpful guide in Africa you should contact Eric at Hope Tours Africa.

Average User Rating
5.0/5
Rating Breakdown
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  • 3 star 0
  • 2 star 0
  • 1 star 0
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