Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 32
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 32 Reviews
Richard Schwartz   –  
United States US
Visited: January 2026 Reviewed: Feb 1, 2026

Email Richard Schwartz  |  50-65 years of age  |  Experience level: first safari

Emmy (our guide while in Rwanda) was wonderful and took care of every and anything we needed.
5/5

Emmy shared information about the local cultures in the different areas we traveled to and through. He made arrangements with the Volcano National Park office for our gorilla trek and pick precisely the trek to match my group. He was prompt, clear in his communications and a pleasure to spend time with from the time he met us at Kilgali Airport and dropped us back at the airport 3 days later. I fully recommend using him if you are coming to Rwanda.

Emily   –  
United States US
Visited: January 2026 Reviewed: Jan 29, 2026

Email Emily  |  20-35 years of age  |  Experience level: first safari

Amazing!!
5/5

We had a fabulous time! Emmy was such a great guide - very hospitable & kind!

Monjira   –  
United States US
Visited: January 2026 Reviewed: Jan 29, 2026

Email Monjira  |  20-35 years of age  |  Experience level: first safari

Emmy was an amazing and knowledgeable guide who made our gift experience to Rwanda unforgettable!
5/5

We had an excellent time during our stay in Rwanda. Emmy was always on time and took care of every person in the group to make sure we were comfortable and had a memorable experience.

Sam   –  
United States US
Visited: January 2026 Reviewed: Jan 28, 2026

Email Sam  |  20-35 years of age  |  Experience level: first safari

Our guide Emmy was the best and such a blessing!
5/5

This trip was amazing! The communication with the guide and our tours was incredible. We were never left in the dark and always knew what to expect!

Halle   –  
United States US
Visited: November 2025 Reviewed: Jan 17, 2026

Email Halle  |  20-35 years of age  |  Experience level: first safari

Emmy is an excellent guide who made our experience extra special
5/5

Emmy was an excellent guide for our visit to Rwanda! Our experience was exponentially better because we had him as a resource. He prioritized safety, flexibility for our goals, and exemplary service. He is friendly, smart, and extremely professional. I loved his perspective and communication. He truly made our trip so special. He anticipated all of our needs and more and went above and beyond every day.

Jeb Slowik   –  
United States US
Visited: August 2025 Reviewed: Dec 9, 2025

Email Jeb Slowik  |  50-65 years of age  |  Experience level: 2-5 safaris

After hundreds of trips around the world, Emmy is hands down the best guide we’ve ever worked with!
5/5

The Best Guide We've Ever Had!

After hundreds of trips around the world, Emmy is hands down the best guide we've ever worked with. Our gorilla trekking trip in Rwanda was incredible, and he was a huge part of why.

Emmy is so passionate about his country – you can just feel it. He knows everything about Rwanda's history, the people, and what makes it truly special, and his excitement is contagious. He doesn't just rattle off facts; he genuinely loves sharing his country with you, and it makes all the difference.

Beyond his knowledge, Emmy is just a great person to spend time with. He's kind, easy-going, and always extremely respectful. We spent hours in the car traveling between locations, and there wasn't a single dull moment. Emmy has a remarkable gift for making everything interesting while also reading the room perfectly – he knew exactly when to engage us with stories and insights, and when we needed quiet time to ourselves.

If you're heading to Rwanda, do yourself a favor and request Emmy as your guide. He won't just show you around – he'll make you fall in love with the place. We can't recommend him highly enough.

Nick   –  
United States US
Visited: November 2025 Reviewed: Nov 30, 2025

Email Nick  |  20-35 years of age  |  Experience level: first safari

10/10 Experience
5/5

We entrusted Emmy with our honeymoon in Rwanda and he did not disappoint. It was not just his intimate knowledge of every aspect of the countries culture, heritage, and history but the true connection that was developed in just 4 days with him touring the windy roads of Kigali and Volcanoes National Park.

Emmy takes his work very seriously and is the consummate professional. With that said, every moment was shared with laughter, growth, and memories that will last forever. He knows when to allow a moment of silence or better yet when to ask a deeply thoughtful question to keep you engaged. His intuition on what the moment needs is second to none.

The tour he planned was logistical perfection and we will forever be grateful to call Rwanda a home away from home. Rwandans are truly some of the most beautiful people on this planet and we sincerely hope everyone gets the chance to see it through Emmy's eyes.

Sophia   –  
United States US
Visited: October 2025 Reviewed: Oct 27, 2025

Email Sophia  |  20-35 years of age  |  Experience level: first safari

He was personable, positive, a hard worker, communicative, and passionate about his work.
5/5

Emmy was great! He was personable, knew how to safely navigate difficult roads, and made our trip safe and fun! He answered all our questions (group of 13) and was available and responsive at all times. He was a hard worker, and never complained about the long days/drives. He shared about the history of Rwanda and showed us really unique areas which made our trip an exceptional experience. We all loved him!! 10/10

June   –  
United States US
Visited: July 2025 Reviewed: Sep 30, 2025

Email June  |  50-65 years of age  |  Experience level: first safari

An Unforgettable Experience with Emmy
5/5

Our family of four, including our two college-age children, recently returned from an incredible journey through Rwanda, and we cannot say enough wonderful things about our guide, Emmy. From the very first meeting to our final goodbye, he exceeded every expectation we had.
Emmy was the epitome of professionalism—always punctual, completely reliable, and impressively knowledgeable about Rwanda's history, culture, wildlife, and people. His deep understanding of the country brought every location we visited to life, and he answered our endless questions with patience and genuine enthusiasm. Whether we were learning about the country's remarkable recovery and growth, exploring its stunning landscapes, or going on our treks to see the gorillas, Emmy's expertise enriched every moment.

But what truly set Emmy apart was his warmth and genuine kindness. Within hours of meeting him, we felt like we were traveling with a dear friend rather than a guide. He had a natural way of connecting with each of us—engaging each of us in conversations about our interests, sharing stories and laughter, and making us all feel like part of his extended family. That personal connection transformed our trip from a standard tour into something truly special and meaningful.

Emmy didn't just show us Rwanda; he helped us fall in love with it. Our time in this beautiful country will stay with us forever, and Emmy is a huge part of why. If you're considering a trip to Rwanda, we cannot recommend him highly enough. He's simply the best.

Thank you, Emmy, for giving our family memories we'll treasure for a lifetime!

Jedd   –  
United States US
Visited: September 2025 Reviewed: Sep 27, 2025

Email Jedd  |  35-50 years of age  |  Experience level: first safari

Rwanda Extraordinaire
5/5

Emmy possesses every quality you'd hope for in a top-tier guide. He's personable, deeply knowledgeable, and clearly passionate about what he does. My wife and I had the pleasure of learning from him over a three-day period, and he quickly became one of the standout highlights of our time in Rwanda.
His personal story, combined with his ability to share information in a meaningful and engaging way, left a lasting impression on us. We’re truly grateful for the experience and look forward to the chance to cross paths with him again in the future

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 32
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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