Reviews

Average User Rating
4.6/5

Rating Breakdown
  • 5 star 15
  • 4 star 2
  • 3 star 2
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 20 Reviews
Marina   –  
Germany DE
Visited: October 2025 Reviewed: Oct 9, 2025

Email Marina  |  20-35 years of age  |  Experience level: 2-5 safaris

All-rounder expert - Stanley really knows what he does.
5/5

The communication was easy and always fast, what we really appreciated.
We booked all the add ons and had a tough time line, but it was worth it. We had an adventurous time, with the group and our amazing guide Stanley. He knew exactly where to go and where to spot all the animals. We couldn't have a better tour guide than him.
All the accommodations were well chosen. They were a dream and good selected.

Paula   –  
Spain ES
Visited: September 2025 Reviewed: Oct 5, 2025

Email Paula  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Paula and not that of SafariBookings.
Disappointing Experience with Dextrip Safaris – Would Not Recommend
2/5

Our recent family safari to Maasai Mara had its memorable moments, especially thanks to our ranger, who was incredibly kind, attentive, and clearly committed to making the most out of our time in the park. He went out of his way to accommodate our needs, and we truly appreciated his efforts.

Unfortunately, the same cannot be said for Dextrip Safaris, the company that managed our trip. Despite having a confirmed written agreement for game drives on all three days of our safari, the third day was abruptly cancelled by the company, with the justification being the increase in park ticket prices. This change was not communicated in a transparent or timely manner, and we were left feeling disappointed and misled.

On the second day, our itinerary stated a full-day game drive, yet we were taken out of the park by 3 PM to visit a Maasai village—an activity we had not requested and were not interested in. This caused us to miss the late afternoon hours (4–6 PM), a peak time for wildlife activity in the reserve.

Additionally, the vehicle had flat tires three times in just two days. While we were patient and understanding about these delays, expecting such things can happen in remote areas, it made the lack of honesty and flexibility from the company even more frustrating.

What troubled us the most was the lack of responsibility and push for silence. We received several calls and WhatsApp messages from Dextrip Safaris urging us not to leave a negative review. But we feel it's important to be honest so that other travelers can make informed decisions.

In summary, while the Maasai Mara is breathtaking and our ranger was fantastic, our overall experience with Dextrip Safaris was far from smooth. We felt scammed, unheard, and disrespected. Sadly, I do not recommend this company and would advise others to book through a more reliable operator.

Sven   –  
Netherlands NL
Visited: September 2025 Reviewed: Sep 25, 2025

Email Sven  |  20-35 years of age  |  Experience level: 2-5 safaris

An actual Lion King experience
5/5

Thank you Charles for the great safari experience. It was better than expected and saw at least the big 10 😉

Amelie Hous   –  
France FR
Visited: August 2025 Reviewed: Sep 21, 2025

Email Amelie Hous  |  20-35 years of age  |  Experience level: 2-5 safaris

Very nice experience with a guide at the top of the top!
4/5

The Dextrip Safari team was able to meet our expectations, despite our somewhat tight budget everything was very good! They are very accommodating and attentive. The only small downside is the misunderstanding during the settlement, but everything worked out! We made an extraordinary safari with a great guide (Thank you Steve)! I recommend

Pauline Hous   –  
France FR
Visited: August 2025 Reviewed: Aug 28, 2025

Email Pauline Hous  |  20-35 years of age  |  Experience level: 2-5 safaris

It was awesome !
5/5

We booked a 2-day safari and thanks to our guide Steve who was a superb person, he took great care of us to ensure that our experience went as smoothly as possible. We were able to see all the animals in Amboseli with lots of interesting anecdotes! We were even allowed to try out Maasai medicines, as one of us was ill.
It was a dream come true, and we'll be leaving with lots of memories. We highly recommend it. Asante sana Steve!

Giulio   –  
Italy IT
Visited: August 2025 Reviewed: Aug 25, 2025

Email Giulio

TOP
5/5

We had an unforgettable safari experience in Kenya, visiting Amboseli, Tsavo East and Tsavo West.
Our driver, Cina, is truly the absolute number one! With his 21 years of experience, you can immediately see that he knows every single corner of these parks. He took us to incredible places and gave us the chance to see lions early in the morning – twice we were the very first car in the park to spot them, before anyone else arrived.

The lodges were very nice – not top luxury, but still comfortable and charming. The agency handled things fairly well overall, although we were asked to make part of the payment in cash: an initial deposit with bank transfer/credit card, and then quite a big amount we had to withdraw in cash for the balance. Apart from this, everything went smoothly.

This safari was a fantastic, once-in-a-lifetime experience, and I especially want to thank Cina, our driver – without him, it wouldn’t have been the same. Truly the best!

Flaminia e Giacomo   –  
Italy IT
Visited: August 2025 Reviewed: Aug 19, 2025

Email Flaminia e Giacomo  |  20-35 years of age  |  Experience level: first safari

Amazing
4/5

An unforgettable experience, made truly special thanks to our guide, China. Initially a bit reserved, he turned out to be an outstanding guide with 21 years of experience and deep knowledge of the land.

The lodges we stayed at were overall nice, with the last one (Voi Safari Lodge) offering a breathtaking view that truly stood out.

The agency (with Antony as our main contact) was very helpful and responsive throughout the planning process.
However, there were a few aspects that could have been communicated more clearly in advance. The remaining balance had to be paid in cash upon arrival, but the evening before the safari started, we were asked to hand over the money to a collaborator who would come to our private hotel. We preferred to give it directly to the guide in person the next morning, as originally expected.

Also, paying in local currency instead of US dollars ended up costing us more, due to the higher exchange rate applied by the lodges (compared to the official rate found online). This is definitely something that should be mentioned in advance, especially for travelers coming from Europe, where US dollars are not commonly used and need to be ordered from a bank.

Overall, it was a truly emotional and well-organized trip — one we will remember forever.

China number one!

Sherif   –  
Canada CA
Visited: August 2025 Reviewed: Aug 7, 2025

Email Sherif  |  35-50 years of age  |  Experience level: 2-5 safaris

Incredibly organized and thoughtful
5/5

I had an absolutely amazing experience with this tour operator during my four day Masai Mara/Lake Nakuru safari. Since the moment I contacted Dextrip Safari for a quote, the tour operator agent (Antony) was very thorough and responsive with his timely response to all my inquiries, as well as being proactive with providing the pertinent details about the safari tour. Impressed with his professionalism as well
as with the incredible tour itinerary, naturally I booked this tour with the deposit. When the tour began, I was even more impressed with their staff, their wonderful tour guides, their flexibility and consideration with accommodating the needs of their guests, their equipment, their choice of a wide array of accommodations ranging from budget to mid luxury to luxury, their attention to details and their commitment to provide a memorable safari experience for all their guests. Overall, I commend this tour company for their excellence and speciality in delivering a memorable safari experience to me and my fellow tour guests.

RF   –  
United States US
Visited: July 2025 Reviewed: Jul 30, 2025

Email RF  |  20-35 years of age  |  Experience level: first safari

Very accommodating and showed tremendous kindness and communication.
5/5

Despite booking last minute the accommodations were lovely (brochure - like) and I’ll never forget the experience. The company reps and guide were communicative, accommodating, and flexible when certain detours were needed like an ATM run or traffic. Overall, I always felt I was in good hands!

Laura Romeo   –  
Italy IT
Visited: July 2025 Reviewed: Jul 30, 2025

Email Laura Romeo  |  35-50 years of age  |  Experience level: first safari

Incredible tour operator
5/5

Everything was great, thank you for the wonderful experience: we saw all the big fives and the accomodation was simply super. See you next time!

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 15
  • 4 star 2
  • 3 star 2
  • 2 star 1
  • 1 star 0
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