Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 31
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 34 Reviews
Ella Bergkrantz   –  
Sweden SE
Visited: January 2026 Reviewed: Jan 27, 2026

Email Ella Bergkrantz  |  20-35 years of age  |  Experience level: first safari

Very accommodating and easy to get in contact with.
5/5

My friend and I booked with Toto Tembo and even tho we had many delays and problems with our flights they still made sure we were able to get as much of the tour done in the short time we had. They were extremely easy to communicate with and did everything they could so that we could get the best experience possible. They are so friendly and helped us with everything we needed and checked up on us during our safari to make sure everything was okay. The driver was incredible and made sure we saw as many animals as possible. We were extremely happy with them.

Debora   –  
Germany DE
Visited: December 2025 Reviewed: Jan 1, 2026

Email Debora  |  35-50 years of age  |  Experience level: first safari

Reliable and service oriented travel partner
5/5

I booked two safari tours with Toto Tembo. During the first tour to Masai Mara-Naivasha-Nakuru some issues appeared (seating, vehicle, the guide, the meals). It felt unpleasant and I reached out to my contact persons Emmilia and Esther about the issues.
They are very committed, professional, friendly and 100% available for occurring questions even during the game drives with directly tackling issues I pointed out.
So you don't have to wait long for support which I think is very important when you're traveling in a foreign country and be on safari.
Special requests like my meal preferences, as I'm vegetarian, have been taken seriously and been tried to execute as best as possible.
For the second tour to Amboseli, Toto Tembo made up for the previous inconveniences I faced during the first tour. I saw many animals, also the big 5, and experienced many different landscapes and facets of Kenya.

Some facts in short that I found important during my travel:

Vehicle provided: modern, very clean, comfy and well equipped (chargers, box for water). I want to point out that the safety belts were working properly which isn't granted with every vehicle in Kenya or safari agency!

My guide: friendly and calm guy, good and safe driver, very knowledgeable during the safaris. I loved his company and infos during our trip. Very much appreciated Lenards calm warm personality!

The schedule: Pick up was always punctual, so no long waiting but the schedule is very tight. Safari means you be in the vehicle long hours, roads can be rough and very bumpy, getting up early and being in bed late.
You should plan your game drives and days to stay at a certain lodge or camp accordingly or ask for advice from Toto Tembo to get the best experience based on your own energy levels and preference. This will shape the whole safari experience so you want to think about that and not just about how many game drives you can fit in one day. -Trust me!

Accommodation:
Check the accommodation yourself in advance so you can tell Toto Tembo where you like to be booked in. I personally think Sopa Lodges deliver a very good experience and I especially loved the variety and high quality food + they have nice pools and big inside fire places. The lodge itself to me would be worth a one day stay to just relax and enjoy nature, the views and the many amenities.

Toto Tembo as safari agency:
I really appreciate that they are so serious about delivering a pleasant and high quality experience and also take accountability when things go wrong. Because of this I always would recommend and book with them again. I made the experience that they are a trustworthy and professional travel partner.

Thanks a lot for all the memories I could make and your friendly and open ways of being!

Side note: as a solo traveling white woman I always felt safe and taken care of during my trips.

uroosa   –  
Austria AT
Visited: December 2025 Reviewed: Dec 7, 2025

Email uroosa  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of uroosa and not that of SafariBookings.
No value for money, Disappointing Safari Experience
1/5

I recently went on a safari with Toto Tembo Safaris Kenya, and unfortunately, the experience was quite disappointing. We paid $360 per person, which included a $200 park entry fee for full-day access to the Maasai Mara. However, our actual game drive lasted only from 4:00 PM to 6:30 PM — just about 2.5 hours.

As a result, we saw very few animals and only 2 out of the Big Five. I had previously discussed a plan to start around 2:30 or 3:00 PM, but we didn’t depart until 4:30 PM, which was far too late to make the most of the park experience.

It would have made much more sense if Toto Tembo had:

Picked us up the previous evening and arranged morning and evening game drives, or

Scheduled a full-day drive so we could explore the park properly and return to Nairobi later.

Instead, we spent nearly 7 hours traveling each way, with only 2.5 hours of actual safari time. Moreover, our guide seemed unmotivated and offered minimal explanations, mostly just naming the animals we saw.

Considering that the $200 park entry fee only provided a quarter of the expected experience, I believe a partial refund or some form of concession would be fair.

I hope Toto Tembo Safaris Kenya takes this feedback seriously and improves the planning and execution of future safaris.

Reply from Toto Tembo Safaris
Reply from Toto Tembo Safaris
Posted on Dec 11, 2025

Dear Uroosa,
Thank you very much for sharing your feedback with us. We truly value your input as it helps us improve our services and ensure our guests have the best possible safari experience.
We would like to clarify that the park entry fee of $200 per person is set and collected by the government, and it applies regardless of the length of time spent inside the Maasai Mara. Unfortunately, this fee is beyond our control.
In our earlier communication, we had advised that a minimum of two nights in the Mara is recommended. This allows guests to enjoy both morning and evening game drives, maximizing the chances of seeing the Big Five and experiencing the park fully. A one‑night trip, especially with long travel times from Nairobi, can feel rushed and limit the time available for game viewing.
We sincerely regret that your experience did not meet your expectations, and we will take your comments into account to improve our planning and communication with future guests. Your feedback is important to us, and we hope to have the opportunity to welcome you again for a longer safari that truly showcases the beauty of the Maasai Mara.
Warm regards,
Toto Tembo Safaris

PETAR   –  
Bulgaria BG
Visited: October 2025 Reviewed: Oct 29, 2025

Email PETAR  |  35-50 years of age  |  Experience level: first safari

Toto Tembo Safari is a professional and friendly company in Nairobi offering unforgettable and authe
5/5

I had an amazing experience with Toto Tembo Safari in Nairobi, Kenya! The team was professional, friendly, and made sure every moment of the trip was unforgettable. The guides were very knowledgeable and passionate about wildlife, and the whole experience felt safe, well-organized, and full of adventure. Highly recommend Toto Tembo to anyone looking for an authentic safari experience in Kenya!

Yasen   –  
Bulgaria BG
Visited: October 2025 Reviewed: Oct 29, 2025

Email Yasen  |  35-50 years of age  |  Experience level: 2-5 safaris

Great company
5/5

Safari Adventure Review
I had an absolutely incredible experience with this safari company! Everything was perfectly organized — from the pickup and transportation to the knowledgeable and friendly guides. The staff made sure we were safe and comfortable at all times, and their passion for wildlife truly enhanced the trip. We got to see amazing animals up close and learned so much about the local nature and culture. This was an unforgettable adventure, and I would highly recommend this company to anyone looking for an authentic and exciting safari experience!

Javier   –  
Mexico MX
Visited: October 2025 Reviewed: Oct 23, 2025

Email Javier  |  50-65 years of age  |  Experience level: first safari

Excellent Tour and well organized
5/5

Communications with Esther Mbuva from Toto Tembo were clear all the time. We paid using credit card and the comission is expensive, but it is safe to do it through Toto Tembo. Our driver and guide in Amboseli was always very kind. The Serena lodge in Amboseli is fine but looks old and needs a renovation.

Rodgers Mulwa Muthusa   –  
Kenya KE
Visited: October 2025 Reviewed: Oct 23, 2025

Email Rodgers Mulwa Muthusa  |  20-35 years of age  |  Experience level: 2-5 safaris

Simply the best.
5/5

The drive was amazing. Our expectations were met and exceeded. We liked how our service provider kept communicating and making follow ups before, during and after the drive just to make sure that we were well taken care of. I must say that Toto Tembo safaris are reliable and cost effective.
For future game drives, I will still choose Toto tembo Safaris.

Samson Franklin   –  
India IN
Visited: October 2025 Reviewed: Oct 16, 2025

Email Samson Franklin  |  50-65 years of age  |  Experience level: 2-5 safaris

A splendid safari with Toto Tembo
5/5

A Splendid Safari Experience with Toto Tembo Safari in Kenya- Between 9th October 2025 to 15th October 2025.

Our recent safari adventure with Toto Tembo Safari was truly exceptional. Over the course of our journey, we explored the diverse and stunning landscapes of Masai Mara, Lake Nakuru, Lake Naivasha, and Amboseli National Park. Each destination offered its own unique charm, and we were fortunate to witness all the Big Five, fulfilling a lifelong dream for any wildlife enthusiast.

Despite the long drives and rugged terrain, the experience was invigorating rather than exhausting. The natural beauty and abundance of wildlife kept us captivated throughout, making every moment on the road worthwhile.

Our guide, Dennis, played a pivotal role in making this trip so memorable. His extensive knowledge of the region, keen eye for wildlife, and commitment to safety were deeply appreciated. Dennis consistently went above and beyond to tailor the experience to our interests, ensuring we made the most of every opportunity. His warm demeanor and professionalism added immense value to the journey—thank you, Dennis, for your outstanding service.

For anyone considering a safari in Kenya, we wholeheartedly recommend Toto Tembo Safari as a reliable, safe, and customer-focused tour operator. Their attention to detail and dedication to delivering a high-quality experience made this trip truly splendid—one that we will cherish for a lifetime.

Mark Vose   –  
United Kingdom UK
Visited: October 2025 Reviewed: Oct 16, 2025

Email Mark Vose  |  50-65 years of age  |  Experience level: first safari

Very well organised with great care and communication.
5/5

What an excellent experience, we got to see the big five and many more animals multiple times on a six night Safari. From initially booking to the last farewell communication was excellent. The accommodation, food and transportation met and exceeded our expectations. What made the trip even better was the guide/driver “Denis”. He provided the best experience possible, nothing was too much trouble and we felt really safe at all times. I really can’t recommend this company enough. They are passionate about delivering the best Safari experience. Our group of 8, from UK, India, Singapore and Malaysia all had the most memorable time. My only comment/ feedback is we should have made the trip twice as long and enjoyed taking breaks between Safari locations, to really relax and enjoy the facilities at the accommodation.

Nuno Ferreira   –  
Portugal PT
Visited: October 2025 Reviewed: Oct 8, 2025

Email Nuno Ferreira  |  20-35 years of age  |  Experience level: first safari

Toto Tembo made my dream come true !
5/5

- Esther was great in asking if everything was great previously and made a nice follow-up.
- Service was good, Toto Tembo gave us a nice custom hat and bottle.
- Dennis, our driver guide, arrived on time and was our partner in eveyrthing.
- The conditions of lodge and jeep were great, just a shame on day 1 was not possible do a game drive in the afternoon.

To summarize, you can be confortable in make a reservation with toto tembo, because they will make a real effort to make your safari a dream come true and a wonderful experience.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 31
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 1
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