Swahili Safari Escape Team
Swahili Safari Escape
- Office In:
- Size:
- 10-20 employees (Founded in 2023)
- Member Of:
- TALA, TRA & BRELA
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $180 to $1,200 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Non-professional guide
We had booked a safari for two people with a French-speaking guide. We don't speak English. We ended up with five of us in the jeep, not with the guide from the company we had booked with, but five English speakers and the English-speaking guide who explained nothing and seemed to enjoy driving very fast. We didn't have time to admire the scenery. We left the camp at 9:00 a.m. Two stars for this beautiful country. But the guide deserves zero; he wasn't interested in us at all and preferred to drive fast. We were left out for four days.
Also, the first day of the safari was spent shopping…
(automatic translation from French)
Reply from Swahili Safari Escape
Posted on May 17, 2026Dear Audrey,
Thank you for takingy the time to share your experience with us. We are truly sorry to hear that your safari did not meet the expectations you had when booking with us, especially regarding the French-speaking guide and the overall experience during the game drives.
First of all, we sincerely apologize that the guide assigned during the safari did not provide the level of attention, communication, and care that you deserved. Guest experience is very important to us, and after receiving your feedback, we have already discussed this internally with our driver team during our operational meetings to ensure such situations are corrected and improved moving forward.
Regarding the French-speaking guide, we would like to clarify openly that for shared safaris, especially when groups are combined between different companies and travelers of different nationalities, we unfortunately cannot fully guarantee a French-speaking guide at all times. We currently prioritize guaranteed French-speaking guides mainly for private safaris or fixed Swahili Safari Escape French groups.
In your case, we had successfully arranged a French-speaking guide for your safari. However, due to heavy Serengeti rains, he became seriously unwell during the night before departure and reported sick only hours before the safari started. At that stage, with park tickets already arranged and safari logistics confirmed, cancellation or refund was unfortunately not possible. Instead, we worked quickly to ensure your safari could still continue without interruption.
We also understand your frustration about feeling excluded because the safari was conducted mainly in English. During the briefing, we personally met you to explain the safari details, reviewed the wildlife photos together, arranged dinner support, airport drop-off assistance, and remained available for communication throughout your stay. Until receiving this review, we had not received additional complaints during the safari itself regarding the guide’s driving style or explanations.
About the shopping stop on the first day, unfortunately the shared group arrived later than expected, and some travelers needed to purchase essential toiletries and camping items before departure. We always share a recommended packing and preparation list before arrival to help avoid such delays, but in shared group safaris, some flexibility is sometimes necessary due to different travelers’ needs and schedules.
We also want to be transparent that the price you paid was already offered at a very special rate with almost no profit margin from our side, as part of our effort to expand into the French market and build trust and reviews among French-speaking travelers. Because of this, we are unfortunately unable to provide a financial refund after the safari services and park entries were fully used.
However, we genuinely value you and your feedback, and since you mentioned your wish to return to Tanzania again in the future, we would truly love the opportunity to restore your confidence in us. As a gesture of goodwill, we would like to offer:
1. A special returning guest discount on any future safari booked with us.
2. Additional private safari upgrade discounts if you travel again with friends or family (for example, a group of four or more travelers).
Booking style and safari flexibility can have a significant impact on the overall experience, especially regarding language expectations in shared group safaris. Despite the operational challenges, we truly tried our best to ensure your trip could continue smoothly.
Thank you once again for your honest feedback and for visiting our beautiful country. We genuinely hope we may have another opportunity in the future to provide you with the experience you originally hoped for.
Kind regards,
Swahili Safari Escape
MY
Email Kaelthas | 20-35 years of age | Experience level: first safari
able to sort out emergency and well-connected
quick to react and responsive
able to sort out emergency
for.me who book just one day in advance it is very friendly
and i do not have cash and they always support me during the process
Reply from Swahili Safari Escape
Posted on Apr 8, 2026Thank you so much for your kind words
We truly appreciate your trust, especially with such a last-minute booking. It means a lot to us that you felt supported and well taken care of throughout the process. Our team always strives to be responsive and ready to assist in any situation, so we’re really happy to hear that came through during your experience.
We’re also glad we could make things easier for you, even with the payment arrangements your comfort and peace of mind are very important to us.
It was a pleasure assisting you, and we hope to welcome you again for another adventure in the future
Email Kunal | 35-50 years of age | Experience level: 2-5 safaris
A reliable and highly attentive tour operator that delivers seamless, personalised experiences
We booked our whole Tanzania experience directly with Swahili Safari Escape, and it was honestly one of the best decisions we made for the trip.
From the very beginning, everything was smooth and well organised. They arranged our pickup from Kilimanjaro Airport without any issues, and from that point on we felt completely taken care of. Communication was excellent throughout — they were always in contact, quick to respond, and happy to help with any questions or small changes we had along the way. It made a huge difference knowing someone reliable was just a message away.
All of our local tours were arranged through them, and each one ran seamlessly. There was no stress about timings, transport, or logistics — everything just worked.
A special mention has to go to our driver, Alex, who was perfect the entire time. He was professional, friendly, punctual, and genuinely made the experience more enjoyable. Whether it was long drives or day trips, he made us feel comfortable and relaxed, and nothing ever felt like too much trouble.
What really stood out was how personal the service felt. Even though we booked everything remotely, it didn’t feel like a generic package at all — it felt tailored and thoughtful.
Overall, we had a fantastic experience and would absolutely recommend Swahili Safari Escape to anyone planning a trip to Tanzania. Reliable, responsive, and genuinely caring service from start to finish.
Reply from Swahili Safari Escape
Posted on Apr 2, 2026Thank you so much for your kind and thoughtful review. It truly means a lot to us.
We are very happy to hear that you had such a smooth and enjoyable experience with Us. From your arrival at Kilimanjaro Airport to all the tours and arrangements, it’s wonderful to know everything met your expectations and made your journey stress-free.
Your kind words about our communication and organization are highly appreciated, and we are especially glad that Alex made such a positive impact on your trip. We will be sure to share your feedback with him it will mean a lot.
At our company, we always aim to provide a personal and reliable service, so it’s very rewarding to hear that you felt well taken care of throughout your stay.
Thank you once again for choosing us and for recommending our services. It was truly a pleasure to be part of your Tanzania experience. We hope to welcome you again in the future, and you will always be most welcome.
CN
Email YANG TENGHUI | 20-35 years of age | Experience level: over 5 safaris
Trustworthy. Capable of handling unexpected situations promptly.
Nice company! Due to the company's mistake in their work, they overcharged me $50. However, the company was able to actively identify the problem and as per my request, this portion of the money was directly given as a tip to the guide. The guide was very nice， with good eyesight， and was able to spot animals that we couldn't. He could also use mobile phones， walkie-talkies， and radios to find out where other animals were. We successfully gathered the Big Five. The flight was delayed， causing the driver who picked me up to wait for me for about an hour. But his attitude remained very good. The first day was rainy， and the company directly upgraded our accommodation from tents to hotels for free.
Reply from Swahili Safari Escape
Posted on Mar 24, 2026Thank you so much for your kind and detailed review! We truly appreciate you taking the time to share your experience with us.
We’re very glad that we were able to quickly identify and correct the overcharge, and we really appreciate your understanding and generosity in allowing it to go as a tip to the guide. That means a lot to our team.
It’s wonderful to hear that you enjoyed the safari and successfully saw the Big Five! Our guides are very passionate about their work, and we’re happy to know his skills and dedication made your experience even more special.
We also appreciate your patience with the flight delay, and we’re glad our driver was able to take good care of you despite the wait. As for the weather on the first day, we always do our best to ensure our guests are comfortable, so we’re pleased the accommodation upgrade helped improve your stay.
Thank you once again for choosing us. It was truly a pleasure hosting you, and we hope to welcome you again in the future
MO
Email Vitoria | 20-35 years of age | Experience level: first safari
After safari, then Arusha day tour.
That day our guide Alex pick us up at Arusha, on the way to the materuni village we will see Kilimanjaro mountain, Alex stop the car for us to have the nice photo with this beautiful mountain.
Arrive the village we will have 1.5hours walk to the waterfall (it was so great!)and back to have the coffee which is made by our own hand(this is nice), we learn more about the coffee beans by the people at the village), we also bought some coffee beans and handicrafts for the souvenir which is made by them.
After that, we have the local lunch in there and go to the Chemka hot springs(1hour), this is so great!) the place is very beautiful and the water is so clear blue colour, have some little fish, we go swim and play the rope, if you know freedive you can try to touch the ground.
After that, finish the day tour and back to Arusha, also, they sent us to JRO airport at the next day.
We have the good experience here, thankyou Swahili Safari Escape team.
Reply from Swahili Safari Escape
Posted on Mar 16, 2026Thank you so much for your wonderful review and for sharing your experience with us. We are truly happy to hear that you enjoyed your Arusha day tour with Alex and that the journey to Materuni Village, the beautiful view of Mount Kilimanjaro, and the walk to the waterfall made your day special.
It’s also great to know that you enjoyed the coffee experience with the local community and had the chance to learn about the coffee-making process while supporting the villagers. ☕ The visit to Chemka Hot Springs sounds like it was a perfect way to relax and have fun after the tour the clear blue water and peaceful surroundings make it a very unique place.
On behalf of the entire Swahili Safari Escape team, thank you very much for choosing us for your adventure. It was our pleasure to organize your safari and day tour, and we are very happy that you had a great experience.
We hope to welcome you again in Tanzania someday!
Karibu tena!
CN
Email Xushunzhi | 20-35 years of age | Experience level: first safari
excellent
The experience is very good, get more then I expected. And the arrangement is all good, thanks again.
Reply from Swahili Safari Escape
Posted on Mar 10, 2026Thank you very much for your wonderful feedback!
We are truly happy to hear that the experience was even better than you expected and that everything was well arranged.
It was our great pleasure to organize this for you, and we hope to welcome you again in Tanzania in the future for another amazing adventure!
IT
Email Roberto & Stefano | 65+ years of age | Experience level: over 5 safaris
Very good experience, places and people
All was perfect. Many thanks to Mr. Peter and to mr Lewis (the driver) who bring us to Ngorongoro Crater.
Good price and good serving.
Reply from Swahili Safari Escape
Posted on Mar 6, 2026Thank you very much for your wonderful review. We are truly happy to hear that you had a very good experience with the places, the people, and the safari overall.
Your kind words mean a lot to us. I will be sure to share your appreciation with Mr. Peter and Mr. Lewis they will be very pleased to know that their efforts helped make your visit to the Ngorongoro Crater memorable.
It was our great pleasure to organize your safari, and we are grateful that you choose Us. We hope to welcome you again in Tanzania in the future for another adventure.
IT
Email Gilberto | 20-35 years of age | Experience level: 2-5 safaris
Perfectly Organized & Truly Unforgettable Safari
Our 4-day safari through Serengeti National Park, Ngorongoro Conservation Area, and Lake Manyara National Park was absolutely fantastic.
Everything was perfectly organized, from the logistics to the accommodations. Our guide was professional, knowledgeable, and incredibly skilled at spotting wildlife. We saw an amazing variety of animals and always felt well taken care of.
Highly recommended — a five-star safari experience!
Reply from Swahili Safari Escape
Posted on Mar 1, 2026Thank you so much for your beautiful and heartfelt review. We are truly delighted to hear that your 4-day safari in Serengeti National Park, Ngorongoro Conservation Area, and Lake Manyara National Park was such a fantastic and unforgettable experience.
It means a great deal to us to know that everything met your expectations — from the organization and logistics to the accommodations and guiding service. Our team works very hard to ensure every safari runs smoothly, and your kind words are a wonderful encouragement to all of us.
We are especially happy to hear that you enjoyed the wildlife sightings and felt well taken care of throughout your journey. Our guides are truly passionate about what they do, and your appreciation of their professionalism and expertise will make them very proud.
Thank you again for choosing us to be part of your Tanzanian adventure. It was an honor to host you, and we hope to welcome you back again in the future for another five-star safari experience.
IT
Email Lollo | 20-35 years of age | Experience level: 2-5 safaris
An Unforgettable Tanzanian Adventure: 4 Days of Pure Magic
Our 4-day safari through Lake Manyara, the Serengeti, and Ngorongoro was perfection. The entire experience was flawlessly organized, with every detail handled with professional care and warmth.
The service was truly exceptional. Our expert guide was incredible at tracking wildlife, and the hospitality at the lodges was top-tier. Every meal and transfer was seamless, allowing us to fully enjoy the breathtaking landscapes and animals. Highly recommended!
Reply from Swahili Safari Escape
Posted on Mar 1, 2026Thank you so much for your beautiful and heartfelt review. We are truly delighted to hear that your 4-day safari to Lake Manyara, Serengeti, and Ngorongoro was such a magical and unforgettable experience.
Your kind words about the organization, hospitality, and especially your guide mean a lot to us. Our team works with passion and dedication to ensure every detail runs smoothly, so knowing that you felt well cared for and able to fully enjoy the wildlife and landscapes makes us incredibly proud.
It was an absolute pleasure hosting you here in Tanzania. Thank you for trusting us with your adventure and for your high recommendation.
We hope to welcome you back again one day for another amazing journey — perhaps to explore more of our beautiful country.
JP
Email Riko | 20-35 years of age | Experience level: first safari
Amazing safari experience with seeing all the Big Five!
I had an amazing experience with Swahili Safari Escape. Everything was very well organized, and the safari itself was unforgettable. We were lucky enough to see all of the Big Five, which made the trip even more special.
Peter took great care of everything before and after the safari, making the whole experience smooth and stress-free. Even though my schedule was short, I was able to enjoy a very full and meaningful safari experience. I highly recommend this tour operator to anyone planning a safari.
I definitely want to come again.
Reply from Swahili Safari Escape
Posted on Feb 14, 2026Thank you so much for your amazing review and for choosing us for your adventure in Tanzania.
We are truly delighted to hear that you had such a memorable experience and that you were able to see all of the Big Five that’s always something very special! Your kind words about the organization and smooth coordination mean a lot to us. We always strive to make every safari seamless, especially for guests with a short schedule, so it’s wonderful to know you felt your time was full and meaningful.
It was a pleasure hosting you, and we are already looking forward to welcoming you back to Tanzania for another unforgettable safari experience.