Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 34
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 34 Reviews
Andrew   –  
United Kingdom UK
Visited: April 2026 Reviewed: Apr 28, 2026

Email Andrew  |  50-65 years of age  |  Experience level: over 5 safaris

Well Organised friendly local Guide Company, Fantastic Experience
5/5

I was looking for a private overnight tour for 8 friends At short notice , from our ship to Tsavo East. Herbert responded quickly, bringing together his local knowledge and experience to meet my request. Herbert and Patrick picked us up early on the first day from Mombasa Port making it easy for all of us and maximising the limited time we had. Good organisation , spotting , and knowing Tsavo well meant we had 3 drives morning , evening and early morning, seeing lots of wildlife along with a stay at Voi wildlife lodge . The guys took great care of us making sure we were comfortable and safe. We also visited a Masai Village learning more about their ways and how they’ve are now schooling their children. Black Santa Safaris and Herbert Great Safari and Great Value

Gianmarco   –  
Italy IT
Visited: March 2026 Reviewed: Apr 3, 2026

Email Gianmarco  |  20-35 years of age  |  Experience level: first safari

They are professional, serious and very knowledgable
5/5

Beautiful safari thanks to Patric, very knowledgable and followed us all the time, excellent quality price

Maxim   –  
Oman OM
Visited: March 2026 Reviewed: Apr 3, 2026

Email Maxim  |  35-50 years of age  |  Experience level: first safari

Great experience
5/5

All went great.
Despite our initially booked lodge backseat unreachable due to floods in the very last minute, Black Santa managed to arrange another lodge lodge.
In terms of pricing, their proposal was much better vs another tour guide (similar itinerary and lodges).
Our guide James was very polite, responsive and did his best to make our experience unforgettable. Highly recommend.

Maxim   –  
Oman OM
Visited: March 2026 Reviewed: Apr 3, 2026

Email Maxim

Great organization and perfect guide
5/5

All went very well!
Due to floods our initial lodge became unreachable so Black Santa promptly arranged an alternative one.
In terms of pricing they were much cheaper compared to one another offering we had (with similar itinerary and lodges).
Our guide James was very polite, responsive and did his best to make our experience unforgettable.

vesna   –  
Austria AT
Visited: March 2026 Reviewed: Apr 3, 2026

Email vesna  |  35-50 years of age  |  Experience level: 2-5 safaris

He is the best guide ever!
5/5

We had a wonderfull trip from Nairobi to Diani Beach visiting Amboselli, Tsavo east and West! I was amazing, the Safari trips were a once in a lifetime expirience, the lodges were super luxurious, the food delicous and Black Santa was such the perfect guide for us. He too care of everything. Our highlight were the Black Rhinos at Tsavo West an the Lodge there with a restaurant overviewing a waterhole. We hope to come back soon for another safari with Black Santa!

Kiryl   –  
Belarus BY
Visited: March 2026 Reviewed: Mar 2, 2026

Email Kiryl  |  20-35 years of age  |  Experience level: first safari

A great trip and a once in a lifetime experience, the best guide
5/5

Guide Herbert is a great guy.
He helped us have one of the most extraordinary trips of our lives. A fantastic safari with a huge variety of animals. Our guide was amazing and told us a lot.
The overnight stay was very good and comfortable. The entire staff was very polite.
Herbert is a very nice and knowledgeable person. I can confidently recommend this guide and this trip.

Nastya   –  
Belarus BY
Visited: March 2026 Reviewed: Mar 2, 2026

Email Nastya  |  20-35 years of age  |  Experience level: first safari

The best safari and the best tourist guide
5/5

It was fantastic safari. We saw a lot of animals (lions, zebras, elephants, giraffes, impalas etc.). Thanks for this for our best tourist guide Herbert! We appreciate his professionalism, sense of humour and polite :)

Susanne   –  
Sweden SE
Visited: March 2026 Reviewed: Mar 1, 2026

Email Susanne  |  50-65 years of age  |  Experience level: first safari

Good service, great guiding
5/5

We had a great 2-day tour to Tsavo East. Patrick was an excellent guide, the Voi Wildlife lodge was good and all communications went smoothly.

Uta Nabert   –  
Germany DE
Visited: March 2026 Reviewed: Feb 22, 2026

Email Uta Nabert  |  35-50 years of age  |  Experience level: first safari

One in a life time experience thanks to Santa
5/5

A great guide who is not only funny but also has a keen eye for wildlife (and knows a lot about the animals). He was the only one who spotted the lion on the second morning. I can highly recommend Black Santa. He put together a package that suited us perfectly and gave us two unforgettable days. The day tour of Mombasa was also fantastic. Black Santa was always reliable, always in time, and always around us. The communication before and during the trip was super easy.
Advice I: Before you go on safari, learn the English words for rarer animals such as ostrich or grey crowned crane or warthog to understand when Black Santa points out to them as he sees them in the bushes.
Advice II: The self carved wood items in the gallery before entering the park are really hand crafted (coming from the Akamba handcraft market in Mombasa where more than 2000 carvers work together in a cooperative and provide the whole country with there work. (However, by far the best and largest selection can be found at the Akamba Handcraft Market itself, where you can also watch the artists at work.

Hristiyan   –  
Bulgaria BG
Visited: March 2026 Reviewed: Feb 4, 2026

Email Hristiyan  |  35-50 years of age  |  Experience level: first safari

Perfect
5/5

Very good organization! Perfect guide! Full day safari experience!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 34
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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