Reviews

Average User Rating
4.6/5

Rating Breakdown
  • 5 star 10
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 12 Reviews
Castro   –  
Kenya KE
Visited: April 2026 Reviewed: May 6, 2026

Email Castro  |  20-35 years of age  |  Experience level: first safari

Amazing safari tour
5/5

We just finished a 3-day safari in the Maasai Mara and it was truly an amazing experience. We saw an incredible abundance of wildlife and were treated with such warmth by everyone we met. A huge thank you to the entire team for making this trip possible, with a very special shout-out to our guide and driver, Michael. His expertise and driving made the journey unforgettable. Highly recommended!

Louise   –  
Belgium BE
Visited: April 2026 Reviewed: Apr 29, 2026

Email Louise  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Louise and not that of SafariBookings.
Disappointed
1/5

I absolutely do not recommend booking with this agency. We paid €50 more per person than others who booked through Viator for exactly the same experience. On top of that, despite the high price, you end up crammed into a car with many other people. The schedule was also not respected—we spent less time in the park than written, meaning we didn’t get the experience we were promised. To make matters worse, on the last night at the hotel, there was no water available, so we couldn’t even shower.

Reply from Savanna Sojourns Safari
Reply from Savanna Sojourns Safari
Posted on May 6, 2026

Dear Louise,
​Thank you for sharing your feedback with us. We genuinely regret that your experience did not meet your expectations, as we strive to provide every guest with a memorable and seamless safari. We would like to take this opportunity to address the specific points you raised.
​Regarding Pricing and Inclusions
In the safari industry, different operators offer varying levels of service. Our packages are designed to be comprehensive and stress-free, including full pick-up and drop-off services and an all-inclusive meal plan—including lunch on the final day, which is not always standard. Additionally, for our group-joining tours, guests often stay at different lodges or camps. The price differences you observed often reflect the specific accommodation tier and the logistical inclusions unique to our service.
​The Water Interruption
We sincerely apologize for the lack of water on your final night. This was an unfortunate incident caused by wild elephants damaging the main water pipes while migrating through the area. While this was an act of nature beyond our immediate control, our partner hotel team worked urgently to repair the burst pipes and restore service as quickly as possible.
​Game Drive Duration
Regarding the schedule, our full-day game drives run from 7:00 AM to 5:00 PM. This provides 10 hours of immersive wildlife viewing, which we believe is an extensive and fulfilling experience. We limit our drives to these hours to respect our guides' well-being and ensure they remain alert and safe for our guests, rather than pushing until 7:00 PM.
​We value all feedback as it helps us refine our services. While we understand your disappointment, Savanna Sojourns Safaris remains devoted to offering amazing, high-quality experiences to all our clients.
​Warm regards,
The Savanna Sojourns Team

Sophie   –  
United Kingdom UK
Visited: April 2026 Reviewed: Apr 23, 2026

Email Sophie  |  under20 years of age  |  Experience level: first safari

Incredible experience
5/5

Seeing amazing sights and animals all around the reserve. Amazing accommodation with incredible staff.

Chloe   –  
United Kingdom UK
Visited: April 2026 Reviewed: Apr 20, 2026

Email Chloe

Very helpful, responded very quickly to enquiry and questions.
5/5

The service was excellent. When I enquired I received a response quickly. Our driver was really lovely, accommodating and gave a great tour of the safari. I would definitely recommend this tour operator as the staff are attentive, George our driver was on time everyday and made sure our experience was great.
Great value for money!

Luis   –  
Colombia CO
Visited: April 2026 Reviewed: Apr 19, 2026

Email Luis  |  20-35 years of age  |  Experience level: first safari

Excellent
5/5

I had an amazing safari experience. Communication was smooth and quick from the start, and the service was excellent throughout. The team was friendly, professional, and always on time.

The safari itself was unforgettable — beautiful landscapes and incredible wildlife. Everything was well organized, and I felt it was great value for money.

I would definitely recommend this experience to anyone visiting Kenya!

Freja   –  
Denmark DK
Visited: April 2026 Reviewed: Apr 11, 2026

Email Freja  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

Value for money with this operator. We went on a safari with Christoph, who has been guiding for 19 years and is incredibly experienced. He seemed to know every corner of the Masai Mara, which made the whole experience even more impressive. His knowledge and confidence made us feel in great hands, and we got to see so much thanks to his expertise. Truly an unforgettable safari experience.

Oscar   –  
Kenya KE
Visited: March 2026 Reviewed: Apr 2, 2026

Email Oscar  |  20-35 years of age  |  Experience level: 2-5 safaris

Great safari experience
4/5

This is 4,5 stars. My safari tour through Savanna Sojourns was really good! Communication and service was excellent and our driver (Chris) was brilliant. Our allocated hotel was also good with so friendly staff and fine tents. The only thing holding this trip back from a 5 star is the food at the hotel which was OK. Also, make sure to eat or bring breakfast for the first day heading to Mara and be aware that the last 2 hours of the drive there is very bumpy. We would go again.

Jamie Baker   –  
Australia AU
Visited: March 2026 Reviewed: Apr 1, 2026

Email Jamie Baker  |  35-50 years of age  |  Experience level: first safari

Robert our driver knowledgeable, educated, passionate about ensuring we all enjoyed ourselves.
5/5

An excellent safari with great access to the big 5. Our driver was not rushed, ensured everyone was looked after whilst providing great information about the animals, local customs and history of Kenya.

Robert made our trip unforgettable for all the right reasons.

Jerry   –  
United States US
Visited: September 2025 Reviewed: Jan 31, 2026

Email Jerry  |  35-50 years of age  |  Experience level: 2-5 safaris

Accommodating
5/5

George and team were terrific to work with. The highly rated reviews were completely accurate as I reached out to them about a custom tour for my wife and I in the Mara and Lake Nakuru. George was in constant communication with me and was always there to answer questions and made sure to build the right itinerary for us. Our guide Ronnie was great as well. He let us dictate our tour and made sure we targeted seeing what were considered highlights. Unfortunately we missed the Great Migration but that was just due to timing elements. Otherwise, we’ll definitely look to book with George and team in the future. Highly recommend for your private tour experience.

Bent Christensen   –  
Denmark DK
Visited: January 2026 Reviewed: Jan 21, 2026

Email Bent Christensen  |  50-65 years of age  |  Experience level: first safari

Amazing trip to Masai Mara
5/5

We spent an amazing few days in the Keekrok Lodge in Masai Mara. Departing from Nairobi and driven to the lodge. Everything was perfect - pick up was on time, great trip to the lodge, great lodge with an amazing 300 hippos and most friendly staff at the lodge, great game where we came really close to the animals and saw most of them, and not least was our driver George nice and knowlegdeable regarding animals and Kenya. Great recommendations from here

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 10
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 1
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