Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 50
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 50 Reviews
Kate   –  
Poland PL
Visited: July 2026 Reviewed: Jul 22, 2026

Email Kate  |  35-50 years of age  |  Experience level: first safari

An unforgettable safari with an amazing guide—highly recommended for families!
5/5

We had an amazing 3-day safari to Tsavo East and Taita Hills/ Salt Lick, and we are very happy with the whole experience and the way the trip was organized.
Communication with our guide before the safari was very quick, clear, and helpful. Everything was well organized, and any small issues that came up during the trip were handled smoothly and without any problems.
Santa is a wonderful, cheerful, and genuinely kind person with a great knowledge of wildlife. It was clear from the very beginning that he truly cared about making our safari special. He did everything he could to help us see as many animals as possible and, most importantly, to make sure that our 10-year-old son had an unforgettable holiday. Santa's passion, experience, and positive attitude made the whole safari even more enjoyable.
We highly recommend this safari and would definitely choose Santa again. Thank you for an unforgettable adventure and wonderful memories!

Pawel   –  
Poland PL
Visited: July 2026 Reviewed: Jul 22, 2026

Email Pawel  |  50-65 years of age  |  Experience level: 2-5 safaris

Operator was timely, reliable, provided good communications, safety and also relaxing atmosphere.
5/5

Had a very good Safari experience, everything was on time, we have managed to see all the sites according to the plan even though the time was limited. Learned a lot about animals, took good photos and felt safe on the roads.

Jakub   –  
Poland PL
Visited: July 2026 Reviewed: Jul 19, 2026

Email Jakub  |  35-50 years of age  |  Experience level: first safari

Well organized and time efficient safari
5/5

Very good communication via WhatsApp, good punctuality and reliability. The driver Stephen explained a lot of details about Kenya and the region during the drive to Hell’s Gate and lake Naivasha. Given the road conditions, the drive was safe and defensive.
Price included many things, e.g entrance to Hells Gate, bike rental, boat trip. Lunch was nice at additional cost of 1500 KES.
At Hells Gate I had a great guide Gomez, who paid my attention to details like Acacia bushes, hyena footprints and also provided a lot of insights of the area. He spots animals with ease from a distance, so you can rely on him. One of many highlights was the walk through the Gorge.
The boat trip on lake Navaisha showed us hippos, African fish eagles, cormorants, herons - we could use more info on the lake itself.
Overall a very good experience!

Michaela   –  
Austria AT
Visited: July 2026 Reviewed: Jul 15, 2026

Email Michaela

PERFECT!
5/5

From start to finish, the organization was super. Punctual, and both the driver Omar and Herbert were incredibly friendly and helpful, both before and after booking. I highly recommend Black Santa Safari. Thank you so much for this Trip and experiences!!! THANK YOU!

Tim   –  
Switzerland CH
Visited: July 2026 Reviewed: Jul 14, 2026

Email Tim  |  20-35 years of age  |  Experience level: first safari

Once in a lifetime experience
5/5

Herbert was the perfect guide. He instantly texts back and took care of everything. He even helped me organize my journey afterwards and gave me some good recommendations. He knew all the good spots to observe animals and gave a lot of background information. I saw everything i wanted and more. Really impressive experience, can only recommend.

Norbert   –  
Malawi MW
Visited: June 2026 Reviewed: Jul 6, 2026

Email Norbert  |  35-50 years of age  |  Experience level: first safari

An Unforgettable, Top-Tier Safari Experience!
5/5

My spouse and I recently booked a private safari to the Masai Mara with Black Santa Safaris, and it was a truly spectacular and fascinating experience from start to finish. If you are looking for an agency that delivers flawless execution, exceptional reliability, and incredible value for money, this is it.

From our very first inquiry, the communication from the office team was prompt, clear, and highly professional, making the booking process completely stress-free. Every logistical detail was handled with precision, giving us peace of mind regarding their reliability.

The tour itself was absolutely magical. Having a private booking allowed us to customize our pace and fully immerse ourselves in the breathtaking landscapes of the Mara. The level of tailored service we received throughout the entire trip was unmatched.

A massive shoutout and heartfelt thank you to our incredible driver and tour guide, James. He was absolutely exceptional! His deep knowledge of the wildlife, sharp spotting eyes, and warm hospitality turned every game drive into an adventure. James went above and beyond to ensure we were positioned perfectly for some unforgettable wildlife sightings while sharing fascinating insights about the ecosystem.

Black Santa Safaris offers an elite experience that is worth every penny. We cannot recommend them—and James—highly enough to anyone looking for the ultimate African safari!

Ben   –  
Australia AU
Visited: July 2026 Reviewed: Jul 3, 2026

Email Ben  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent easy to book with and very knowledgeable, highly recommend
5/5

Excellent experience with Black Santa. Highly recommend to anyone visiting Kenya to book a tour

Karine   –  
France FR
Visited: June 2026 Reviewed: Jun 30, 2026

Email Karine  |  20-35 years of age  |  Experience level: first safari

Amazing experience
5/5

We went on a 3-day safari to Tsavo East and Taita Hills with Black Santa Safaris and we loved it! Our driver and owner of the company, Herbert, was very punctual, friendly and knowledgeable. In total, we did around 12 hours of game drive, allowing us to spot many animals. This was our first time on a safari and we felt well taken care of! Herbert was also very responsive by email and WhatsApp whenever we had a question.

Amelia   –  
Australia AU
Visited: June 2026 Reviewed: Jun 23, 2026

Email Amelia

Great experience with Black Santa!
5/5

I had a great experience in Tsavo East with Black Santa and Patrick as my guide! The communication in the lead up to the trip was great, the pick up was seamless, Patrick was super knowledgeable and a great and safe driver, who made me feel safe as a solo female traveler the whole time. The Voi lodge was really nice, with a lovely view of a watering hole, visited by elephants and hippos. There was a good food selection and the rooms were nice.

It was just a great experience overall! We saw loads of animals- elephants, giraffes, zebras, a lion, and many different kinds of antelope.

I would highly recommend Black Santa and Patrick as a guide!

Ellie   –  
United Kingdom UK
Visited: June 2026 Reviewed: Jun 22, 2026

Email Ellie

Great trip!
5/5

We have just finished the 3 day, 2 night tour of Tsavo East and Taita Hills with Black Santa. We can not fault the trip, from start to finish Herbert was knowledgeable and ensured we had the best time ever. The accomodation - Voi Safari lodge and Salt Lick were amazing and the food was great! Highly recommend :)

Average User Rating
5.0/5
Rating Breakdown
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