Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 23
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 23 Reviews
Lucy   –  
United Kingdom UK
Visited: October 2026 Reviewed: Oct 30, 2026

Email Lucy  |  20-35 years of age  |  Experience level: 2-5 safaris

A fantastic tour company & an amazing trip
5/5

We had the trip of our lifetime with Umurage Eco Safaris & our amazing guide Ti. The experience of booking the trip was really organised and very professional. Jophride changed the itinerary to perfectly suit us and would do so quickly and really clearly via email. We only had 4 full days in Rwanda so we had to pack a lot of stuff in & Jophride advised us on exactly how we could do so. This meant we didn't have to miss out on anything.
A huge thank you to our guide Ti - the legend! Ti was amazing. Always early to pick us up for our activities. Super informative & friendly. We were so grateful for how easy everything was; Ti had everything handled. Special shout out to how well liked Ti clearly was by everyone we met. It meant that we felt like we got extra special treatment by our guides. We loved getting to know Ti over the 4 days & have some amazing memories of our time spent with him.
Thanks also to Chris on our safari day. Super knowledgeable & friendly, it was fab to spend the day as a 4 in the beautiful Akagera National Park.

I cannot emphasise this enough - if you're thinking of going to Rwanda, go! It is the most beautiful country with the most amazing activities. The gorillas will remain in our hearts as one of the best days of our lives. And if you're thinking of going, book with Umurage Eco Safaris!

Jarina   –  
United Kingdom UK
Visited: October 2026 Reviewed: Oct 25, 2026

Email Jarina  |  35-50 years of age  |  Experience level: first safari

Absolutely everything is taking care of
5/5

What an absolute well organised trip!
During the arrangements with Jophride every single question of mine was answered and all requests satisfied. Information was shared quickly and I had no concerns left before I started my adventure.
Early morning pickup was on time the very pleasant drive to the border crossing was fast and very safe! Plenty of water was provided and Gabriel and I had a pleasant chat during our 2,5h journey to the border crossing.
Then came a challenge as I messed up my visa but thank God for Gabriel, this men moved heaven end earth to get cash and sort me out, and not just once, he did that twice!
Off we went, just 45 minutes to go to get to the start point.
On arrival again Gabriel sorted everything out and I had the time to prepare myself for this once in a lifetime experience.
I was handed into the care of the rangers of UWA MUHABURA BASE CAMP with Foster as our main guide.
After a breath taking hike with lots of teachings, from Foster, about the national park its animals and vegetation we reached the gorilla family of 11 members. And had a magical hour to spend in their company.
Filled with joy we made our way back to the base camp where Gabriel was waiting to greet me with a smile. I think he was at least as excited as myself and wanted to know if I had a good day.
After our certificates were handed out and photos take , we made our way back to Kigali.
Gabriel offered to go to the Gorilla Museum and requested if I wanted to go anywhere else. To be hones, I think he would have drove me around the whole continent of Africa if I just said so lol. But it was a long day and lots to process, so we just stopped at the coffee shop, grabbed some coffee and made our way to Kigali. Again, very safe driving!
I was dropped off back at the hotel, we took a quick picture and all this time Jophride checked now and then how the day was going.
I had my concerns about traveling as a solo woman, but the team of UMURAGE ECO SAFARIS Ltd delivered a service that was exceptional, I felt safe at all times!
If I ever have the chance to do this again, it will be with those guys and on the Uganda side of the national park as it’s a bit more affordable then the Rwandan tours, due to de difference in the price for the gorilla trekking license.

Mayra Da Silva   –  
Finland FI
Visited: October 2026 Reviewed: Oct 18, 2026

Email Mayra Da Silva  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent service. Highly recommend 👍
5/5

Excellent and reliable service. The driver was very friendly and anticipated my requests.

Urbans   –  
Uganda UG
Visited: October 2026 Reviewed: Oct 15, 2026

Email Urbans  |  35-50 years of age  |  Experience level: first safari

Amazing
5/5

It was an interesting experience at Mgahinga National Park, and the tour operator had great customer care! Keep it up!

Bernhard   –  
Austria AT
Visited: September 2026 Reviewed: Sep 17, 2026

Email Bernhard  |  20-35 years of age  |  Experience level: 2-5 safaris

Making the best trip possible!
5/5

very easy to communicate with and book the best trip possible, always available for any help or changes during the trip
we felt we got our moneys worth with a perfectly planned trip and very reliable drivers who improved the whole experience with their knowledge and help
Cannot complain

Jennifer   –  
United States US
Visited: July 2026 Reviewed: Sep 10, 2026

Email Jennifer  |  65+ years of age  |  Experience level: first safari

Customized trip perfectly blended safari/gorillas, cultural heritage, & textile/crafts for me
5/5

Jophride was great at customizing the trip for my onterests. His communications prior to and during the trip were great. He was organized, efficient, and kind and I couldn't have asked for a better experience and highly recommend Umurage if you are planning a trip to Rwanda.

Domi   –  
Austria AT
Visited: August 2026 Reviewed: Sep 10, 2026

Email Domi  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing Experience
5/5

It was a nice experience!
We went to nyungwe for zip line, chimpanzees and canopy walk
Spent 3 days at lake Kivu with boat tour and relaxing, visited monkey island and Napoleon Island.
Then we were at the bisoke in volcanoes national park

After this we went to uganda for gorilla trekking in bwindi and queen elizabeth park for Safari.

Everything was organized by the Company- we just told what we wanted to do and decided which hotels based on their recommendations.

It was not very complicated and we got a Personal driver. (Compliment to driver Titus who did an great job showing us the country, the culture and local hints! Was very nice, friendly and always helpful! He was more a part of our group than just a driver.)
Overall we had an amazing journey and the price was verry good

Thank you! We would choose the Same Company and drivers again when we come back!

Emma   –  
United Kingdom UK
Visited: July 2026 Reviewed: Aug 12, 2026

Email Emma  |  35-50 years of age  |  Experience level: 2-5 safaris

Incredible tour operator and tour guide
5/5

We organised a three day trip with Umurage Eco safaris and from initial contact, to the end of the tour was perfect. Jophride's commitment to ensuring that everyone has the best tour possible is incredible. He is a passionate, kind, funny, organised and engaging tour guide. I cannot recommend him highly enough. In our short visit we were able to go Gorilla trekking, see the golden monkeys, and see some of Kigali, including the genocide museum. I would definitely use Umurage Eco Safaris for my next trip to Rwanda.

Dagmar   –  
Austria AT
Visited: June 2026 Reviewed: Jul 17, 2026

Email Dagmar  |  50-65 years of age  |  Experience level: over 5 safaris

A highly committed team that was always very easy to reach.
5/5

A highly committed team that was always easy to reach and genuinely dedicated to making our individual wishes a reality. The price-performance ratio was excellent! We had an unforgettable journey through Uganda and Rwanda with our driver-guide Gerard, who was attentive to all our wishes and made the trip truly special. We can highly recommend Umurage Eco Safaris!

Theo   –  
Austria AT
Visited: June 2026 Reviewed: Jul 5, 2026

Email Theo

Brilliant in organizing a really interesting tour. He’s on top of everything and has a great humour
5/5

Jophride has put together a really lovely and varied tour for us. It combined a safari with gorilla trekking, sightseeing and a good insight into the lives of the people in the country. Any time again with pleasure .

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 23
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Umurage Eco Safaris, not SafariBookings