#SafariExperience #ExploreKenya"
Josero Tours and Safaris
- Office In:
- Size:
- 5-10 employees (Founded in 2020)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $150 to $750 per person per day (USD, excl. int'l flights)
Reviews
CN
Email Chenqi | 20-35 years of age | Experience level: first safari
Perfect
Everything is perfect and my agent Judith is beautiful and really friendly：）I will recommend her to all the friend of mine .
PS
Email Yaseen | 20-35 years of age | Experience level: first safari
An Unforgettable Safari Experience with Excellent Service
I had an amazing experience with this company from beginning to end. The service was excellent, and everything was very well organized.
Henry was extremely professional and helpful throughout my trip. He was with me in Nairobi, assisted me with the hotels and everything I needed, and provided excellent service. He then took me to the domestic airport for my flight to the Masai Mara.
When I arrived at the airstrip, I met my guide, who is from the Maasai community. He was a very kind and friendly person, spoke English very well, and was extremely knowledgeable and experienced. From the very first game drive, I was lucky enough to see the Big Five!
The choice of camp in the Masai Mara was excellent, and all the hotels arranged for me in Nairobi were luxurious and of a very high standard. I was extremely happy with the accommodation throughout the entire trip.
The safari was truly one of the best experiences and some of the most beautiful days of my life. Everything was handled professionally, and I felt very well taken care of throughout the entire trip.
I will definitely do another safari with the same company again in the near future. Thank you so much to Henry, my guide, and the entire team for making this experience unforgettable!
Email Emily | 20-35 years of age | Experience level: first safari
Kenya Safari
We have just returned from a Kenyan safari organised by Josero Tours and Safaris. The safari itinerary was great and we were able to tailor to our needs / accommodation requirements. The communication and organisation post booking could have been better for our reassurance and there was a small hiccup with our airport transfers, but overall the trip went smoothly and was good value for money.
Our guide, John, was fantastic. He was punctual, knowledgeable and is a real asset to the company.
The safari experience was absolutely amazing and I would have no problem booking with Josero again.
Email Calum | 35-50 years of age | Experience level: first safari
Fantastic Safari
As this was our first Safari we were glad Josero could help guide us with the planning and tailor a Safari around some of the accommodations we wanted to stay at. Communication following payment and providing confirmation of booking could have been smoother and given us more confidence. Once on Safari our guide John was fantastic and made us feel really comfortable. Great value for money.
Email Ravindran | 50-65 years of age | Experience level: first safari
Good value for money.
Pre trip planning was excellent. Josero contact person/s gave very good choices and guidance. Though there were few hiccups like last minute change of accomodation (but it turned out to be better) and in prompt communication ( they can have someone in the office to make sure customer requests, queries are addressed on time ) , largely the service was reliable.
They had on the ground crew to great us at the hotel, make sure we board the flight to the reserve etc in Nairobi. (Because of some logistics issues at their end, we arrived the Wilson airport just in time.).
Game reserve experience was the highlight. The assigned guide Mr.David was very kind, with excellent interpersonal skills and his proficiency in English was very good.
He guided us very nicely and even suggested few other places and activities that infact turned out to be memorable.
Even the other guide Julius who replaced David just for a day, did a wonderful job.
Email Rushie Karteek Challa | 35-50 years of age | Experience level: first safari
Highly recommended Josero tours and safaris!!!
We had an amazing experience with Josero Tours and Safaris. The company was exceptionally accommodating throughout the entire process, seamlessly customizing our itinerary and adding extra attractions whenever we requested.
A special thank you to David, who went above and beyond to ensure our comfort throughout the journey. His ability to make real-time adjustments to our itinerary truly maximized our experience.
The only area for minor improvement would be pre-trip communication. Being a bit more proactive right before the tour specifically by sharing the pickup driver’s name and exact timing in advance would help ease guest anxiety prior to departure.
Overall, it was a fantastic safari, and we highly recommend their services!
Email Ranjini | 50-65 years of age | Experience level: first safari
Though the tour started off with us having to constantly call the tour rep, the trip was good.
The safari itself went well. The game rides were amazing. Our guide, David, was a wonderful person. He went out of his way to make the trip memorable. I would definitely recommend this company.
Email Anindita Ravindran | 35-50 years of age | Experience level: first safari
Reliable and highly customizable safari experience
Henry was the primary point of contact for our family of four. He was very polite and addressed all our expectations and concerns as he drafted our safari itinerary. There were over 45 emails back and forth to make sure we received the ideal itinerary and accommodations during our safari. I found the safari itself to be highly customizable, both during the planning stage and during our safari. They made sure we got everything we wanted for our ideal safari: sunrises, sunsets, hot air balloon rides, bush breakfasts, Maasai village visits, custom game drives, and, of course, a plethora of wildlife that was the stuff of dreams.
The only glitch was during the planning period, when we lost our accommodation due to a double-booking error on Mara Serena Safari Camp’s part. We had reserved our accommodation back in December of last year but ended up staying at PrideInn Mara Camp instead. Both are 5-star accommodations, but the incident caused a lot of anxiety for the group, which Henry handled promptly. We ended up falling in love with PrideInn Mara. The service and quality of the lodging were excellent. Choose a Deluxe King Suite with a view of the Talek River so you can enjoy watching wildlife from your room. We saw a water buffalo and a family of warthogs, along with plenty of monkeys, right outside our door!
David, our driver and on-the-ground guide, went above and beyond to make sure my elderly parents were very comfortable every single day, while never compromising the exhilarating quality of our game drives. He was incredibly patient and knowledgeable. He made sure everyone got to see even rare animals such as black and white rhinos, serval cats, black-backed jackals, and plenty more. We also lost track of how many species of birds we saw!
Julius, who stepped in for a day to take us back to our accommodation after our hot air balloon ride and bush breakfast, was the “Lion Man”! We witnessed incredible hunts involving lions, cheetahs, hyenas, elephants, and zebras galore. We easily saw more than 30 lions during our 5-day safari. We had a few near-misses with leopards, but they are the most elusive, after all.
Both David and Julius would go out of their way to make sure we got the right angles for our photography, and, man, did it pay off! I would highly recommend doing the one-hour hot air balloon ride if you truly want to understand life in the Mara all at once. This is a trip that calls for a DSLR!
A huge shoutout to David again for changing our itinerary to include Lake Naivasha—take it when he offers! Seeing the hippos up close while boating so close to them, and walking among the giraffes, zebras, wildebeest, and other animals, are totally worth the excursion. He also modified our individual morning and evening game drives on some days into full-day game drives so we wouldn’t miss the action. BTW, he says July is the best season to see the Great Migration.
We were very thankful for the pop-up Land Cruiser, which they used not just for the safari but also to transport us from the Mara to Lake Naivasha, Lake Nakuru, and Nairobi. This was incredible for uninterrupted wildlife viewing, while also helping to keep the dust at bay when necessary. Having said that, expect a lot of dust and bumps on your game drives—that is just typical of any game drive in the region.
Kenya overwhelms you from every angle: the people are incredibly beautiful and hospitable, the wildlife is stunning, and their craftsmanship is stellar.
Email Michelle | 65+ years of age | Experience level: first safari
He was great ! Made sure we were in the best spots for viewing.
We felt very well taken care of during our time on the tour. The only negative I would’ve liked to know ahead of time was the travel time between the airport and the destination was 6 Hours. I would’ve flown if I knew that.
Email Angie V | 35-50 years of age | Experience level: first safari
Custom Safari Package
From start to finish, Josero Tours was wonderful to work with. They created a custom safari trip based on exactly what I requested. Judith was always in communication with us during the planning and throughout the trip to make sure everything went smoothly. The guides in Masai Mara and Amboseli were knowledgeable and helpful. I would highly recommend working with Josero for safari trips throughout Kenya.