Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 79
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 81 Reviews
Val   –  
United States US
Visited: October 2026 Reviewed: Nov 12, 2026

Email Val  |  20-35 years of age  |  Experience level: first safari

Very Knowledgeable, Flexible, Transparent and Caring Operator
5/5

I'd compared some few operators before finally booking with Jacmiya Safaris. I chose them because the communication was comfortable, very transparent and easy to deal with from the start t the end.

This was my first time safari so I was completely lost but they made everything easy for me by ensuring I was comfortable and cared for the entire safari. I can say without hesitation that I am very happy with Jacmiya safaris and will definitely recommend them to my friends and family.

Dr. WL   –  
United States US
Visited: October 2026 Reviewed: Oct 25, 2026

Email Dr. WL  |  35-50 years of age  |  Experience level: first safari

Amazing Safari Experience with an Excellent Guide
5/5

We had an absolutely amazing safari experience with our guide, Joshua.

Joshua was an excellent driver and guide. Thanks to his incredible skills and experience. We were able to see many wild animals often from a very close range.

He always did his best to find the animals we wanted to see and took us to the best spots for taking photos. We were truly impressed by his professionalism, patience, knowledge and dedication. Thanks to Joshua, our safari became one of the most unforgettable experiences of our lives.

We would definitely love to come back to Kenya and pick Joshua as our guide and driver.

Highly recommend this company and most importantly, ask for Joshua as your guide.

Emmi   –  
Germany DE
Visited: October 2026 Reviewed: Oct 24, 2026

Email Emmi  |  20-35 years of age  |  Experience level: first safari

Good experience with room for improvement!
4/5

We had a great safari experience with Jacmiya Safaris overall. My boyfriend and I traveled just the two of us and booked a private safari with them.

The booking process with Jael was very pleasant. She was extremely accommodating to our wishes and planned the entire trip very well around what we wanted to see.

Our guide, Nickson, picked us up in Nairobi, and over the course of eight days, we visited Samburu National Reserve, Ol Pejeta Conservancy, and the Masai Mara. Nickson made sure we spent as much time as possible in the parks, and we were always among the first to head out for safari and the last to return.

He was able to identify every animal we encountered, and in the Masai Mara, he also shared some interesting background stories about a few of the animals we saw. During our trip, we managed to see the Big Five, the Ugly Five, and so much more!

Nickson also took the time to stop at a beautiful sunset spot in Samburu National Reserve so he could take pictures of us, which turned out absolutely stunning.

Towards the end of the trip, I unfortunately became ill, and Nickson returned to our camp at night to drive me to the hospital. I am very, very grateful for his help and really appreciated him being there when I needed it.

Areas for improvement:

Communication could have been better at times. At the beginning of our trip, they did not communicate well with the lodges about our arrival times. On two occasions, we were running significantly late, but the lodge had not been informed, which led to some unnecessary difficulties with the staff and reflected negatively on us.

Communication with us was also rather limited. Nickson was not a particularly talkative guide, and we had hoped for a little more explanation and storytelling about the parks, the wildlife, and the places we visited. Of course, we have no comparison with other safari guides, so we cannot say how much this varies from one guide to another. He always answered our questions, but his answers tended to be brief. We also noticed that he often watched videos on his phone while we were stopped to observe the animals, which sometimes made the experience feel less engaging than we had hoped.

Similarly, during the drives between destinations, we would have appreciated a little more communication or conversation.

Finally, starting two days before the end of the trip, we increasingly felt pressured by the organization to leave a five-star review. We were uncomfortable with this, especially as we still had two days of the safari ahead of us and did not want our rating to create an awkward atmosphere. We therefore decided not to commit to a five-star review.

Overall, we had a memorable safari with many wonderful experiences, and we are grateful for the highlights as well as for Nickson’s help when I became ill. However, the communication issues and the pressure to leave a five-star review did affect our overall impression.

Bryan   –  
Singapore SG
Visited: October 2026 Reviewed: Oct 20, 2026

Email Bryan

Highly Recommended: Great Experience, Affordable Price
5/5

Top 3 Experience with Jacmiya:

1. Best Guide Experience (Jonathan)
Jonathan is one of the best guide to have for our safari trip! He ensures that you are well taken care of and maximises the day for you. For our safari game drives, he is very knowledgeable, providing us information about all the different animals we see, differentiating the different antelopes for us and teaching us how to read their behaviours in the wild. He also places us in the best position to see the animals and get a great shot. On our first day itself, we manage to see 4 out of the big 5 in Masai Mara, we got to see all the “ugly 5” too and many more! He is also very friendly, flexible in plans and is always on time based on the scheduled timing!

2. Top Notch Hotel Selection
During our 6D5N Safari tour, we stayed in Enkorok Mara Camp, Mara Serena Safari Lodge, Enashipai Resort & Spa, and Praro Amboseli Camp. These were the options shortlisted by Jael from Jacmiya and they were awesome hotels and lodges to stay in. For the price we paid for the package, these hotels were of great value. Only point to note is that some of the accommodations charge for water (and drinks) during meal time which we were not informed beforehand.

3. Package Value
Jael helped to put together a package that is truly worth the budget we had for her. She found ways to help us maximise the cost we had to pay for our game drives and provided us with exciting experiences like boat ride and walking safari over at Lake Naivasha which were complimentary! For a private safari tour with just 2 of us and a whole jeep to ourselves, we truly enjoy the experience!

Jordan   –  
Singapore SG
Visited: October 2026 Reviewed: Oct 20, 2026

Email Jordan  |  20-35 years of age  |  Experience level: first safari

Amazing customised experience!
5/5

We had a splendid experience with Jacmiya Safaris, service was always prompt and friendly. Our guide Jonathan was very knowledgeable and shared all kinds of information about the animals we saw. He’s an expert driver that always got us spots where we could take the best pictures and make the best memories. The hotels included in our package were very comfortable and the food was great!

Marina   –  
United States US
Visited: October 2026 Reviewed: Oct 12, 2026

Email Marina  |  50-65 years of age  |  Experience level: first safari

Attentive, professional, reliable
5/5

We have our first family safari with small kids organized with Jacmiya Safaris. Jael was organizing our trip and was very responsive and patient with all my queries. Safari went fabulous and kids and parents got wonderful experience. Our safari guide - Nickson - is a pro ! We enjoyed his company. Plus there were no safety concerns whatsoever. Will recommend.

Kat   –  
United Kingdom UK
Visited: October 2026 Reviewed: Oct 9, 2026

Email Kat  |  20-35 years of age  |  Experience level: first safari

Incredible
5/5

Our entire experience with Jacmiya from start to finish was so easy and worth every penny. From great organisation by Jael, answering our queries clearly and promptly, to the safari itself with our guide Joshua. It has been so incredible and completely stress free. Joshua has put in so much effort to find us the animal sightings and has been providing lots of knowledge along the way. Thank you so much, it has been the perfect honeymoon.
We would definitely recommend Jacmiya safaris for anyone looking to visit the wonders of Maasai Mara!

Shiva Namdeo   –  
United Kingdom UK
Visited: October 2026 Reviewed: Oct 9, 2026

Email Shiva Namdeo  |  20-35 years of age  |  Experience level: first safari

Above and beyond
5/5

Excellent experience. We have simply had the most amazing, wonderful, and peaceful time booking with Jacmiya Safaris and in particular our liason Jael, and most importantly our guide Joshua. We chose Jacmiya after reading online reviews for our honeymoon and our first time in Kenya.

Our journey through the Mara has been filled with so many animal spotting, learning about facts and taking so many detours to look at majestic elephants, and elusive cats. We have spend all of our time in the Mara being treated so well and are really grateful for the time and experience.

Lastly thank you so much to our guide Joshua. He is simply above and beyond. He has made our journey comfortable and memorable. We have learnt so much and enjoyed all the animals so much that I know both me and my wife will leave feeling extremely satisfied and hungry for more next time!

I’m absolutely delighted with my choice and would recommend wholeheartedly that you choose Jacmiya after reading this review and especially ask for Joshua! He is extremely friendly, knowledgeable and worth it!

Thank you Jacmiya!

Ulrich   –  
Germany DE
Visited: September 2026 Reviewed: Oct 7, 2026

Email Ulrich  |  50-65 years of age  |  Experience level: first safari

Quick, friendly and professional – I’d definitely use them again!
5/5

Right from the very first email, we felt we were in good hands with JACMIYA. As safari novices, we received excellent advice on choosing our tour.
From being picked up at the airport right through to our return flight: everything was well planned and went smoothly, without any stress.

With JOSHUA as our tour guide, we really hit the jackpot: he was friendly and knowledgeable, reliable and a great communicator. We learnt a lot from him and he showed us everything. We’re already looking forward to our next tour with Joshua.

jiayi   –  
China CN
Visited: October 2026 Reviewed: Oct 6, 2026

Email jiayi  |  20-35 years of age  |  Experience level: first safari

professional, friendly, well-organized, and made our safari experience smooth and unforgettable.
5/5

We had a wonderful experience with Jacmiya Safaris. Communication was smooth and everything was well organized throughout the trip. Our driver was very friendly, enthusiastic, and knowledgeable. He also went out of his way to help us take photos and make sure we had a great experience. We told him which animals we hoped to see, and he made every effort to find them for us — and we were lucky enough to see all of them

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 79
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
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