Reviews

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Mihaela B.   –  
Canada CA
Visited: July 2018 Reviewed: Sep 5, 2018

Email Mihaela B.  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Mihaela B. and not that of SafariBookings.
Joke of a tour operator - Avoid at all cost!!! Complete lack of safety
1/5

Horrible experience - MG met us at the border between Zimbabwe and Botswana - took our money and luggage and then was supposed to pick us up at a certain time after we visited Victoria Falls. They were late in picking us up. Then we had a lovely time in Chobe National Park, which was the only positive experience with them. As soon as we started our camping safaris - one disaster after another. We rode in an open safari vehicle at high speed for 3-4h to get to the dirt road leading to Savuti. We then got to the game reserve gate 90 minutes after its closing time and then drove at night! (strictly forbidden) for another 5h to find our campsite - the guide could not find the camp - we were scared, tired, frustrated, cold and hungry. Second day, we were on a game drive and our driver went offroad and took us within 15m of a pride of lions. He stopped the engine and then the car would not start again. We were completely exposed and luckily another safari vehicle came and pulled our car out. The driver would never fill up the car’s gas tank so we were left without gas at one point in Kalahari, without water. Driver had to abandon the car and us to go in search of help - no cell phone signal. At no time we were told how long the drives would take to get from one place to the next and they notoriously underestimated the durations. We never made it in time to any of the game reserve gates. We were exposed to unsafe trip conditions on more than one occasion. Driver and his safari vehicle were subcontracted by MG and each one blamed the other for all the mishaps. Absolutely horrific.

Gabriel Nacho   –  
United Kingdom UK
Visited: June 2018 Reviewed: Aug 20, 2018

Email Gabriel Nacho  |  35-50 years of age  |  Experience level: first safari

good and very perfect experience!!!!!!
5/5

We came from Namibia to a wonderfull reception and excellent services by bush baby calls and the crew, we were welcomed and travelled to a camp in Moremi Game reserve of Xakanaka,we were met by roadblocks of big elephants and we were travelling through the sandy roads of the desert and mophane bushes,the quietness and songs of birds were amazing.At night since our campsite was near the river we were amazed by the roaring hippos which were fighting in the river,we had a wonderful seven nights in this area,we proceeded to savuti and we were met by large pride of lions with cubs on the road sleeping,many buffalos,impalas,the vegetation was totally different from one are to onather.the service of the game rangers we meet at the entrance wa cool,everyone smiles and greet you on the way.Nice Botswana and Nice Bush Baby Calls and staff.
See you and thank you
Gabriel

Susan   –  
Italy IT
Visited: June 2018 Reviewed: Aug 7, 2018

Email Susan  |  50-65 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Susan and not that of SafariBookings.
Avoid at all costs - this is a schlock outfit!!
1/5

Utter shambles. Of 5 nights of mobile camping - reserved, confirmed, fully pre-paid - we were cheated out of 2 nights. On arrival we found out that the first night nothing whatsoever had been arranged, other than a back-handed suggestion to stay in some shabby motel in the middle of Maun - and even though our itinerary clearly stated that we would be bush camping in Khwai. We were also told that, on the last night, we would be unceremoniously dumped in Kasane and left to our own devices - and even though our itinerary clearly stated that we would be bush camping in Ihaha. The so-called "organisation" was an unmitigated disaster. The vehicles (yes, plural, there was a series of replacement ones as they were in such bad condition!) bordered on dangerous. All the equipment was old, worn, broken (tents), dirty (sheets), badly stained (mattresses), or incomplete (towels never materialised). When I confronted the owner, he did not seem surprised and indicted that other travellers had also had abysmal experiences with Bush Baby Calls. But this did not seem to bother him! At best, ineptitude. At worst, fraudulent. Only saving grace was the actual guides who were superb. For both, it was the first time working freelance for Bush Baby Calls and they were clearly horrified, though too professional (and embarrassed) to discuss the situation. Even the officer at Khwai Gate - when we finally got there! - rolled her eyes and said, "Not them again , they are always messing up!" Be warned: book with Bush Baby Calls only if you want to have your dream mobile tented experience completely ruined.

John   –  
Ireland IE
Visited: July 2018 Reviewed: Jul 28, 2018

Email John  |  50-65 years of age  |  Experience level: first safari

Great first experience of a safari.
4/5

Initial contact & general communications - strong, lots of emails and phone calls to ensure our trip was well organised.
Trip was well structured. Guide gave excellent service finding animals. explaining about different animals, tracking, local culture. He worked very hard, maximising the time on game drive. Lots of fun with him!
Camp location was wonderful - overlooking river where we saw Hippo, Elephant, Giraffe, lots of birdlife.
Comfort was basic but this was fully explained to us in advance. Food was good.
I would recommend this company and team strongly

Janeiie Brewecker   –  
United Kingdom UK
Visited: August 2017 Reviewed: Feb 2, 2018

Email Janeiie Brewecker  |  35-50 years of age  |  Experience level: first safari

awaresome safari experience
5/5

in August 30- 12 sepetember we had a safari,from Okavango delta by mokoro to savuti with a safari open vehicle,we had an awaresome experience,it was breath taking,the guide, the chef,the mokoro operators,every thing was super.j

Jette   –  
Denmark DK
Visited: January 2018 Reviewed: Jan 23, 2018

Email Jette  |  35-50 years of age  |  Experience level: first safari

It was a wonderfull and unique experience
5/5

Everything went smoothly before and during the safari. The guide was good and the food was excellent.

Dilian and Grace   –  
Namibia NA
Visited: November 2017 Reviewed: Jan 18, 2018

Email Dilian and Grace  |  35-50 years of age  |  Experience level: 2-5 safaris

Exceptional Bush Baby Experience safaris
5/5


My Wife and I, plus 5 other friends, undertook an 12 days Bush Baby Tour in mid-November 2017 - starting from Maun and ending at Victoria Falls,from the very start of the many, communications, each and every one was answered promptly and on time by MG. The camping set up exceeded expectations. As seasoned campers we were delighted with our set up. Bed and en suite with hot water supplied each night - luxury. At the end of each day of game tracking what a sight it was to come into camp to find the campfire burning and Ben and Kilos waiting to welcome us and, whilst reliving the wonders of the day, the delicious aromas of campfire cooking.
Our guide, Captain, was exceptional - what a wonderful understanding and love of nature he has. We saw 120 species of birds and 30 species of animals - the most exciting highlight was seeing the rhino however seeing a pack of 14 wild dogs made it even more fun.
I must not forget the support crew who cooked, boiled water and packed up our tents every two or three days and had every thing set up and ready at each new camp - very professional.
highlights were the Mokoro trip through the lily pads of the Okavango swamp, skirting snorting hippos, sighting beautiful birds and the silence of it all. Then the unexpected brunch set up under a giant baobab tree with giraffe and impala serving as a backdrop. But then when the elephants ambled past our camp - what a thrill to see these giants from ground level. Well I guess every day was a highlight.
The transfers between Botswana and Zimbabwe were spot on and the 'smoke that roars', the Vic Falls.
Five stars to MG and his team

Mary Cruz   –  
Spain ES
Visited: October 2017 Reviewed: Dec 26, 2017

Email Mary Cruz  |  65+ years of age  |  Experience level: first safari

The review below is the personal opinion of Mary Cruz and not that of SafariBookings.
The worst experience of my life in Africa !!
1/5

An authentic deception. I felt cheated by this company. It was my first safari in Africa and had a lot of illusion but the bad management and planning of this company did that our safari was turning into a nightmare. The manager of this company was called Mogakolodi Serumola. An authentic disaster. He never faced the consequences opposite to the quantity of problems that we had: it gave to us a torn land cruiser and left wire drawing us in the desert of the Kalahari for hours. It took us show restraint, breakfasts and dinners that were included in the trip. It gave to us camps that were not the approved ones (some without water). It took us games drives in spite of having paid them. It made pay the income to a companion to the park Chobe because he said to us that it forgot to do it and to never return the money to us. But the worse thing happened in Khwai where his driver left wire drawing us in the middle of the night in the sheet and we had to sleep in the hut of a few ladies since it was not capable of finding our camp.
An authentic shame the management of this person.

Javi Rodriguez   –  
Spain ES
Visited: October 2017 Reviewed: Dec 24, 2017

Email Javi Rodriguez  |  50-65 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Javi Rodriguez and not that of SafariBookings.
THE WORST SAFARI IN MY LIFE !!!
1/5

Hi,
last october a group of friends were in Bostwana for 2 weeks. We selected this company, Bush Baby Calls, because the price was good (Ultimately the cheap thing works out expensive) but our problems started in the first day in vic Falls when the manager of Bush Baby Calls received to us in the airport. He wanted only the rest of the money and then...he disapear!!
In short, we lost many breakfasts, lunches and dinner in spite of we pay for full board. Futhermore, the manager, Mogakolodi Serumola cheated on us several times: the land cruiser that we used was broken, he promise to us repair it however I didn´t it; we losed several games drives and he promised to us to do night games drives and we didn´t it, we pay to take shower inside the tent but he didn´t it, we had to apy the park fees in some parks and he told us that then he did the transfer to us but he didn´t it... The manager was terribe, a completely liar. Our safari was a full nightmare. I have done safaris in Uganda, Kenya, Tanzania and Zimbabwe and it had never suffered anything similar as with this company. His manager was a coward. He never help us. In spite of the fact that in Khwai his driver left wire drawing us in the middle of the bush in the middle of the night and one was because he was not finding the camp.
If you want to enjoy a safari do not contract with this company.

Iván Redondo   –  
Spain ES
Visited: October 2017 Reviewed: Dec 22, 2017

Email Iván Redondo  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Iván Redondo and not that of SafariBookings.
VERY BADLY SERVICE!! MANAGED BY AN INCOMPETENT MANAGER!!
1/5

Our dream began on October 23 but soon it turned into nightmare. We were a group of 6 persons to a safari of 13 days with this company and felt deeply defrauded specially for his manager, Mogakolodi Serumola, an authentic liar and swindler. I am sorry to say it this way, but it took us show restraint, it changed his camps, deprived us of games drives and it never faced the consequences. Always it was hiding and evading responsibilities. It is not possible to treat the people who pays of the form that this person did. This company should not be promoted without a supervision thoroughly. I have done already many safaris in Africa and it had never lived not equal at all. In a evening game drive safari we could not sleep in our camp because the guide was not finding it and ended up by sleeping six members of the group in a floor of a small boma of the local women without food or water and the manager was never facing the consequences he nor returned to us the money paid for the not received services in spite of the fact that he said to us that it would do it. One defrauds total.

Average User Rating
3.0/5
Rating Breakdown
  • 5 star 21
  • 4 star 4
  • 3 star 1
  • 2 star 0
  • 1 star 11
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