primate safaris staff
Primate Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2013)
- Member Of:
- UTB, UWA & CS
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $120 to $3,000 per person per day (USD, excl. int'l flights)
Reviews
BE
Email Jan | 50-65 years of age | Experience level: over 5 safaris
correct and to the point
I was looking to make a trip in Rwanda and Uganda looking for primates. I' ve send
many emails to different agents to get quotes and programs. They came out as the best. Contact was quick and clear and always the correct answers on questions.
We had Andrew from the office to help us and Andrew our guide knows every bird name and nickname. He drives very careful, was always on time. As a result I took another trip with them and if I go again to East-Africa I will contact them immediately.
FR
Email Pascal | 50-65 years of age | Experience level: 2-5 safaris
Very unpleasant experience - I was charged twice for the trip
I used this company for a gorilla trip for myself and two members of my family.
I put a downpayment of $1966 in September using Pesapal, and then a week before the safari I wired $1890 to the company's bank account.
The company took us on the trip, which was fine, but they claimed that they hadn't received that last payment; on the last day, before agreeing to take us back to Kampala they forced me to pay $1890 by credit card, with the promise that the money would be refunded once the wire occurred.
Once back home I obtained all the necessary document from my bank proving that the money had indeed been transferred, but never heard back from Primate Safaris and never got the refund...
This is clearly extortion - I would not have written such a review if I had seen an attempt on their part to fix the situation with their bank
NL
Email Bas | 20-35 years of age | Experience level: 2-5 safaris
Well organist company with great communcation
I did a 5 day trip around Uganda where i saw the big 5 and chimps. The accomodation were nice for Uganda and the food was solid. I had a great time doing all the activities
KR
Email IHNSEOK CHANG | 65+ years of age | Experience level: over 5 safaris
amazing special experience. you con rhinoes group in the nature. dont miss it. it is worth money. go
I highly recommend Murchison falls national park and ziwa rhino santuary tour.
the guide Andrew is very kind and professional.
this tour is amazing.
you can see lots of animals including lions, especially rhinoes.
rhinoes give you special experience.
FR
Email Natacha | 20-35 years of age | Experience level: 2-5 safaris
A five-star wildlife experience!
While in Uganda, my boyfriend and I made 2 different tours with Primate Safaris: a wildlife safari in Murchison Falls National Park and Ziwa rhino sanctuary, and a gorilla trek in Bwindi Impenetrable Forest. Both were dreamy experiences that I strongly recommend.
Andrew, our guide and driver for both tours, was very flexible and accomodating. He adapted every time to our schedules and our preferences regarding activities, departure and arrival points. During our wildlife safari, when we didn't get to see any lion during our evening game drive, Andrew and his ranger coworker kindly offered to take another, originally unplanned game drive the next morning - during which we did get to see several lions.
The tour operator was very reliable and fast to answer any inquieries or questions by text beforehand. You can see they take customer experience very seriously.
US
Email Helen Smith | 65+ years of age | Experience level: over 5 safaris
Tour operator was first class
We had a wonderful experience with Primate Safaris. Our original itinerary did not really suit us when we got there so Andrew and Michael reworked the whole plan until we came up with a compromise that suited all of us. Both guys were fantastic. They were knowledgeable, cheerful and extremely accommodating to all our whims every single day of the tour. In fact, all four of us in our party agreed that they really made the tour for us. Primate Safaris admin too, was really on the ball when it came to communication. Regan never delayed with his responses to our inquiries in the initial stages of setting everything up. I would highly recommend Primate Safaris to anyone considering the Gorilla Trek in Uganda. We felt safe and well taken care of the entire time of our eleven day tour.
US
Email Belinda | 50-65 years of age | Experience level: over 5 safaris
Invested in an excellent guest experience!
We were not sure what we were getting into when we booked our tour with Primate Safaris, but ultimately we had a great experience, and can highly recommend them. We booked a moderate tour to see the gorillas in Uganda. Andrew and Michael picked us up from the airport, and made sure we got into our hotel safely. We stayed a couple of nights at the Marriott in Kigali, and then departed for Bwindi. The travel time together was always excellent as both Andrew and Michael are extremely knowledgeable. When we realized our parents could not do the steep walks required to see the chimps, Andrew and Michael re-arranged our tour on the fly (unheard of in Africa) and rebooked our travel so they would be accommodated. We were extremely grateful, and had an excellent time. We had an amazing stay in QE national park. The company is extremely reliable, and they are invested in making sure guests enjoy their trip. We can highly recommend them to anyone looking to explore Eastern Africa, including gorilla and monkey trekking. Our tour guide and driver, Michael, was incredible, and he really made our trip.
Email Rikesh | 35-50 years of age | Experience level: 2-5 safaris
Flexible, reasonably priced, and excellent accommodation options
Booked a tour very last minute not knowing what I wanted. Regan at primate was incredibly communicative and provided different options of itineraries, starting in Rwanda and ending in Kampala. Despite only having 4 days to organize a 4 day safari that fit in a LOT of different stops, including gorilla and chimpanzee trekking, car and boat safari, the genocide museum, amongst others, it was managed superbly and without fuss. Everything was sorted and included, and I was comfortable from start to finish.
On the tour I had both a driver and a guide, and we flexibly adjusted plans when we had more time to maximize what I might see, and changed plans to fit in with the changing weather conditions to ensure we were in the parks when the weather was good. Furthermore the accommodation options were absolutely excellent, some of the best accommodation I have stayed in. In general, I can find no faults with the service. I have already recommended them to family and would 100% use them again.
Email Ranak | 35-50 years of age | Experience level: 2-5 safaris
Amazing experience!
We really enjoyed our tour with Primate Safaris, with Regan and Andrew. We went on the Murchison Falls Safari and because we were short on time, we went for 2 days instead of 3 days. The service provided was 10/10, it was very easy to book from overseas, all our questions were answered and they were very flexible about pick up and drop off (even collecting us early on the first day so we could fit more into our trip). The safari car we went in was amazing, food provided was great and the lodge we stayed at was lovely.
I would definitely recommend Primate Safaris and would use them again! Thanks so much for a wonderful trip!
PL
Email Wojciech | 20-35 years of age | Experience level: first safari
Great tour
We have really exciting and intensive trip to Mabira Forest, Sezibwa falls and the source of Nile in Jinja. We saw different species of animals (including 3 species of monkeys). The value of the trip was appropriate as for whole day activity. Our guide and driver was helpful and competent. I hope to come next time for longer trip with Primate Safaris.