Reviews
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Email Helen Smith | 65+ years of age | Experience level: over 5 safaris
Tour operator was first class
We had a wonderful experience with Primate Safaris. Our original itinerary did not really suit us when we got there so Andrew and Michael reworked the whole plan until we came up with a compromise that suited all of us. Both guys were fantastic. They were knowledgeable, cheerful and extremely accommodating to all our whims every single day of the tour. In fact, all four of us in our party agreed that they really made the tour for us. Primate Safaris admin too, was really on the ball when it came to communication. Regan never delayed with his responses to our inquiries in the initial stages of setting everything up. I would highly recommend Primate Safaris to anyone considering the Gorilla Trek in Uganda. We felt safe and well taken care of the entire time of our eleven day tour.
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Email Belinda | 50-65 years of age | Experience level: over 5 safaris
Invested in an excellent guest experience!
We were not sure what we were getting into when we booked our tour with Primate Safaris, but ultimately we had a great experience, and can highly recommend them. We booked a moderate tour to see the gorillas in Uganda. Andrew and Michael picked us up from the airport, and made sure we got into our hotel safely. We stayed a couple of nights at the Marriott in Kigali, and then departed for Bwindi. The travel time together was always excellent as both Andrew and Michael are extremely knowledgeable. When we realized our parents could not do the steep walks required to see the chimps, Andrew and Michael re-arranged our tour on the fly (unheard of in Africa) and rebooked our travel so they would be accommodated. We were extremely grateful, and had an excellent time. We had an amazing stay in QE national park. The company is extremely reliable, and they are invested in making sure guests enjoy their trip. We can highly recommend them to anyone looking to explore Eastern Africa, including gorilla and monkey trekking. Our tour guide and driver, Michael, was incredible, and he really made our trip.
Email Rikesh | 35-50 years of age | Experience level: 2-5 safaris
Flexible, reasonably priced, and excellent accommodation options
Booked a tour very last minute not knowing what I wanted. Regan at primate was incredibly communicative and provided different options of itineraries, starting in Rwanda and ending in Kampala. Despite only having 4 days to organize a 4 day safari that fit in a LOT of different stops, including gorilla and chimpanzee trekking, car and boat safari, the genocide museum, amongst others, it was managed superbly and without fuss. Everything was sorted and included, and I was comfortable from start to finish.
On the tour I had both a driver and a guide, and we flexibly adjusted plans when we had more time to maximize what I might see, and changed plans to fit in with the changing weather conditions to ensure we were in the parks when the weather was good. Furthermore the accommodation options were absolutely excellent, some of the best accommodation I have stayed in. In general, I can find no faults with the service. I have already recommended them to family and would 100% use them again.
Email Ranak | 35-50 years of age | Experience level: 2-5 safaris
Amazing experience!
We really enjoyed our tour with Primate Safaris, with Regan and Andrew. We went on the Murchison Falls Safari and because we were short on time, we went for 2 days instead of 3 days. The service provided was 10/10, it was very easy to book from overseas, all our questions were answered and they were very flexible about pick up and drop off (even collecting us early on the first day so we could fit more into our trip). The safari car we went in was amazing, food provided was great and the lodge we stayed at was lovely.
I would definitely recommend Primate Safaris and would use them again! Thanks so much for a wonderful trip!
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Email Wojciech | 20-35 years of age | Experience level: first safari
Great tour
We have really exciting and intensive trip to Mabira Forest, Sezibwa falls and the source of Nile in Jinja. We saw different species of animals (including 3 species of monkeys). The value of the trip was appropriate as for whole day activity. Our guide and driver was helpful and competent. I hope to come next time for longer trip with Primate Safaris.
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Email Grace Beth Tracy | 20-35 years of age | Experience level: 2-5 safaris
A lifetime African Experience
Me and my sister planned to go for a trip to see the gorillas, visit the Murchison falls and also see tree climbing lions. We did a search on internet and zeroed it down to Primate safaris. The whole team was really helpful especially Reagan we got in touch with and exchanged emails he was really informative, friendly and flexible. Andrew our guide was really friendly and patient with us when we wanted to spend more time during the game drives. We really enjoyed the trip and would recommend the company again.