Madukha Tours and Safaris ltd Staff
Madukha Tours and Safaris
- Located In:
- Size:
- 1-5 employees (Founded in 1993)
- Member Of:
- ASTA & KATO
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $300 to $1,500 per person per day (USD, excl. int'l flights)
Reviews
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Email Ryan Ziemann | 35-50 years of age | Experience level: 2-5 safaris
Great Tour, Great Accommodations, Great Guide
Madukha Tours provided great communication in advance of the trip, and was very responsive to emails. I believe all were answered within 24 hours. Itinerary was provided, ahead of time, and Stephen our driver/guide was always prompt, courteous, and flexible. We had a great time spending the week with him getting to know him as well as learning about everything we saw. Everything went very smoothly. Stephen networked very effectively with the other guides to stay on top of animal movements/activities in the parks.
I have no complaints whatsoever, as the trip was almost perfect, however I thought I'd provide a few "be awares":
-Our vehicle was an older van and did break down twice. Once was a simple loose battery cable, fixed within minutes by Stephen, the second was a wire that got severed. This was fixed in town within an hour (and they had a contingency vehicle lined up if it hadn't gotten fixed quick). These vehicles do take a beating, so this is certainly understandable.
-There is not a lot of room for excess luggage. While this was a "group" tour, it was the off season, and we ended up the only two. We don't travel light to start with, and were doing other travels besides the safari. If there were 5 or 6 of us and everyone had 2 bags per person I don't think we'd all have fit.
-Water was provided only on the 2 days with a very long drive between sites, and no snacks were provided. (There were plenty of opportunities to pick some up at rest stops however, just know to plan to bring/buy what you need)
-Be prepared for anything that needs to be paid directly, as in the remote areas, credit card isn't always doable, and ATMs are not always easily accessible (ie the Maasai area).
-Generally: You are going on "safari" to be a spectator of nature and nature often has its own plans. Each day may have its own unexpected twists and turns. Relax, go with the flow, enjoy the journey, and you will have a great time!
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Email Sean Owens | 50-65 years of age | Experience level: over 5 safaris
Great Guide and Great Lodge!
Excellent safari in all regards - from a great guide to a phenomenal lodge (Tawi) - would highly recommend!
CH
Email Christian | 35-50 years of age | Experience level: 2-5 safaris
Tansania 7 days safari
We did a 7 days Tanzania safari. Overall we had a very nice trip and have seen a lot. The lodges were awsome and the animals just amazing. The price for value is good and the communication with the agency was fast and easy. The guide did a good job during the safari. Unfortunately he get in touch with us again two weeks after the safari and asked us for money for his family - not what you expect from upper price safari tour.
Email Raymond | 50-65 years of age | Experience level: first safari
Great service and fantastic communication from Madukha.
Our Safari holiday was an absolutely amazing experience. We saw the big 5 and so much more.
Our guide Bill was incredible, so accommodating and flexible.
The whole booking process was seamless, great communication via email from the outset.
The accommodation at all parks was very comfortable with good food.
Overall, we made memories that will last a lifetime, seeing these majestic animals in their own environment. Highly recommend.
AT
Email Alex | 35-50 years of age | Experience level: 2-5 safaris
Good Tour
We had a good tour with lots of adventures. Communication with William was good from the beginning. Answers were swift and usually helpful. Were picked up at the airport without any troubles. Lodges/Camps were not high class but all well, clean and fit for the trip you're doing. Food was all fine as well.
The Land Cruiser was a somewhat older vehicle which had quite an amount of milage, but it ran smoothly. One car issue was dealt with, without any interferance to our tour.
Our driver was more of a driver than a guide. With the radio connection he was in contact with others and always tried to get us to the propper spots, however there was hardly any information about the things we see, about the animals and so on. So if you're looking for a guide as well, this might be a consideration
Overall we are happy and would return in case of coming back.
CN
Email Lu Ming Shen | 35-50 years of age | Experience level: first safari
Wonderful and remarkable Safari time, nice people of Africa
We had 8days Safari in Kenya and 4nights in Zanzibar which was overall wonderful and remarkable experience. This is our first time in Africa , before we arrived we had lots of worries .... But we finally found most people we met are very nice , polite and willing to help, Hotels are clean and comfortable , arrangement of Safari are full of fun with reasonable schedules. I would say thanks to Wiiliam and our guide Steve and drivers , who provide high quality and professional service, especially William, from beginning to the end he was so helpful and always quick responce of every request of us so that we had a smoothly journey in Kenya and Tanzania. Also our guide Steve are so experienced and talented in founding animals , mostly he was the first one to find cheetahs, Lions and always give us the best position. I will definitely recommend Madukha to my friend.
CH
Email Christian | 35-50 years of age | Experience level: 2-5 safaris
Very beautiful safari trip
Good communication with Madukha Tours. Overall a very beautiful safari trip. We have seen a lot of animals. Very kind guide.
The only downside was, that the lodges changed a few days before we started our safari and we then stayed three nights at the same lodge. So the lodges were not these, we initially planned to go according the itinerary. However, the new lodges were nice too.
I recommend this safari agency.
TW
Email Ho Yi Hsiao | 20-35 years of age | Experience level: first safari
They are really nice and wonderful!
I have a good communication with the boss. Everything is good including the guide. Recommend Madukha Tours!
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Email Sandra | 65+ years of age | Experience level: 2-5 safaris
Accommodating and flexible to the parties concerns and needs.
I arranged a safari for a group initially of 5 friends and relatives that grew to 12. I started with a package safari off the website and tweaked it to the groups wants. Quick response time from Madukha. We added extra day in Nairobi for recovery - it's a long flight from NYC. We added another day for the giraffe center and the elephant orphanage before starting our safari. I contacted 3 companies on Safaribookings and only Madukha agreed to the tweaks. We checked the reviews of the tented camps and lodges on tripadvisor . One did not meet our standards and Madukha offered an option to change it for an upgrade. All the other accommodations were awesome. The accommodations were the same as the more expensive safari companies used. We had two vans and each night I would discuss with a driver/ tour guide the next day's schedule. The driver/tour guide accommodated special requests ie stopping at a pharmacy, lunch on the last day before the airport. I have been on other safaris and saw many different animals thanks to driver Paul's knowledge. The company made three different airport picks and two airport dropoffs on schedule. I have recommended Madukha to a neighbor that I only discovered over the weekend is booking a safari in 2024.
CN
Email Madison | 20-35 years of age | Experience level: first safari
Overall we had good safari time
We had a 8-day Safari trip in Kenya,organized by William,who had years of experience in operating.In general,we had good time in Amboseli NP and Masai Mara NR.We saw cheetah hunting and zebra crossing Mara River then got eaten by the crocodile.The accomdation in these two areas(Kibo Safari Camp&Osero Camp) are well located with delicious food and good service.
But there are two points I'm not satisfied with.
1.I made deposit payment on July 3(travel date is Sept 3-10).At middle Aug,William said that due to Kenya government policy,VAT hike by 16% so he need to adjust price.We need to pay extra USD300 each person.I checked with some other Madukha's guests and they didn't face price change.This is really annoying but we have no time to find other agency at that time point,we can only accept.
2.The accomdation at Naivasha is always marked as "Lake Naivasha Sopa Resort" at the itinerary during the whole process.At early Aug I also ask William are accomdations all confirmed and won't be changed.His answer is yes.But at last we were arranged to "Lake Naivasha Resort".I was very angry and William explained that staff make mistake when booking hotels and refund the price gap. (BTW "Lake Naivasha Resort"is more like a conference hotel,guests are loacl businessman/businesswomen.There are no more than 10 guests at dinner and breakfast....)
So I don't know whether I should recommend this agency or not.