Reviews

Sort By: Date Most Helpful Rating 21-30 of 159 Reviews
Layane Silva   –  
Brazil BR
Visited: January 2024 Reviewed: Feb 4, 2024

Email Layane Silva  |  35-50 years of age  |  Experience level: first safari

Full budget safari
4/5

Safari through 3 national parks (Masai Mara, Nakuru and Amboseli) costing less than 800 dollars. Everything included in this experience: accommodation, food, water, entrance fees to the parks and travel distances, which are far away. The agency team spoke to me all the time to make sure everything was ok. The only negative point was with the first driver, who did not check the car properly, and we had to stop on the road to check the brakes. Furthermore, he drove irresponsibly, and while overtaking improperly, he tore the tire, so we had to change cars. Super Eagle immediately provided another one. The first car was also full of cockroaches, which shows that proper cleaning was not done. I emphasize that this was not under super eagle's control, and when informed she quickly resolved all issues. I highly recommend this company for a safari in Kenya.

Reply from Super Eagles Travel and Tours
Reply from Super Eagles Travel and Tours
Posted on Feb 5, 2024

Dear Layane Silva,

I trust this message finds you well. I wanted to express my heartfelt gratitude for taking the time to provide us with your valuable feedback regarding your recent tour. Your insights are crucial to our ongoing efforts to improve our services, and we genuinely appreciate your openness in sharing your experience.

While it brings us joy to hear about the positive aspects of your tour, I would like to extend a sincere apology for all the mistakes or inconveniences that may have occurred during your journey. We understand the significance of delivering a flawless and enjoyable experience, and we regret any shortcomings that may have detracted from your overall satisfaction.

Please rest assured that we are thoroughly reviewing your feedback and investigating the areas of concern to address them promptly. Your feedback is a valuable source of information that helps us identify opportunities for improvement and ensures that we can provide even better experiences for our clients in the future.

If there are specific details or instances you would like us to delve into further, or if you have additional thoughts to share, we are here to listen. Your satisfaction is of utmost importance to us, and we are committed to rectifying any issues to your complete satisfaction.

Once again, thank you for entrusting us with your travel experience and for providing feedback that contributes to our ongoing commitment to excellence. We sincerely hope to have the opportunity to welcome you again in the future and provide you with a flawless and truly memorable journey.

If there is anything else you would like to discuss or clarify, please do not hesitate to reach out.

Jean-Baptiste   –  
France FR
Visited: January 2024 Reviewed: Feb 2, 2024

Email Jean-Baptiste  |  20-35 years of age  |  Experience level: over 5 safaris

Good experience with experienced guides
5/5

We did 9 days full safaris, the experience was amazing, they helped us to do the best trip with them and I don’t regret it. Be sure they will give you the best they can do. Answered quick and very kind, they gave us good tips for getting a good safaris.

100% recommended

Maria Clara Santos   –  
Portugal PT
Visited: January 2024 Reviewed: Feb 2, 2024

Email Maria Clara Santos  |  50-65 years of age  |  Experience level: first safari

Unforgettable Safari Adventure with Exceptional Service
5/5

I recently embarked on a 7 -day safari with Super Eagles, and the experience exceeded all expectations. The staff, went the extra mile to ensure every moment was memorable. Effective communication was a constant, making the journey seamless (Thank you Charity).
The comfortable van, excellent accommodations, and delightful food, all contributed to an unparalleled adventure.
They left no stone unturned to guarantee the best possible time in Kenya.
Overall, the value for money was absolutely great. A special thank you to John for not only guiding us but also imparting knowledge that made the entire journey truly special!

Ice   –  
Egypt EG
Visited: January 2024 Reviewed: Feb 2, 2024

Email Ice  |  20-35 years of age  |  Experience level: first safari

The travel agency's arrangements were excellent!!!!
5/5

This itinerary was well organized, we saw a lot of animals, the tour guide's explanation was very detailed, and he will answer any questions you have. The price-performance ratio is super high, and interested friends can refer to it.

Ronjeev   –  
India IN
Visited: January 2024 Reviewed: Jan 29, 2024

Email Ronjeev  |  50-65 years of age  |  Experience level: first safari

AMAZING Tour....
5/5

Nice arrangements...perfect locations... very friendly and supportive staffs of Super Eagles Travels & Tours. And special appretiation to Mr. Bildad who did the Great job of drawing me closer to Super Eagles. I must say it's an AMAZING experience.

Wendy   –  
France FR
Visited: January 2024 Reviewed: Jan 28, 2024

Email Wendy  |  20-35 years of age  |  Experience level: first safari

Caring and makes you feel understood
5/5

Thanks a lot for everything. A small budget for some days, it definitely worth it with Super Eagles. The manager director is really kind, caring and benevolent. They’re doing their best to meet your expectations. Thanks again Richard ☺️

Oliver   –  
United Kingdom UK
Visited: December 2023 Reviewed: Jan 24, 2024

Email Oliver  |  20-35 years of age  |  Experience level: first safari

Reliable service and trustworthy operators
5/5

Our group of four (plus two extra folk later on) were driven by Brian, of Super Eagles, for 8 days of Safari. During this time we went all over Kenya, covering hundreds if not thousands of miles. Brian tackled the entire journey with lots of laughter and humour, as well as deep knowledge of his home country. We always felt taken care of - he often checked in with us to make sure we were getting the experience we had hoped for and made efforts to fulfill any extra requests we may have had. Also, his actual driving was amazing - there was literally no way we would have managed to tour this country without him. After we parted company with Brian, he even helped us out with an issue we had with another driver (even though we were then in another area of the country), so he really went above and beyond to make our trip special. I believe Super Eagles are fantastic for the money they charge. In terms of actual experience in the national parks, we had just as great a time as folk clearly spending far more than us, as ultimately all the views, nature, and animals were the same! I'd recommend this company to anyone.

Luis Carlos   –  
Costa Rica CR
Visited: January 2024 Reviewed: Jan 24, 2024

Email Luis Carlos  |  35-50 years of age  |  Experience level: 2-5 safaris

Unforgettable Experience !!!!
5/5

I contacted the company at the suggestion of a friend Alex Russo who lives in California.
It was a success. 'Billdall left them he was in charge of making sure that I traveled safely and comfortably.
I booked hotels with them, not camps I don't like, and they gave me the best ones. I also did many safaris in a Jeep, not in a van like in another company that was a disaster.
Safarry Eagle. Super recommended

I don't
Forget. Better to do it in a hotel and jeep.
Always better

(automatic translation from Spanish)

Alex   –  
United States US
Visited: January 2024 Reviewed: Jan 24, 2024

Email Alex  |  50-65 years of age  |  Experience level: first safari

Affordable and well organized safari package for Safari Trip
4/5

Big value for money, good and reliable tour. You will see almost all animals living in Africa. Highly recommend for budget oriented and simple maintained travelers.

Geoffrey   –  
Australia AU
Visited: December 2023 Reviewed: Jan 23, 2024

Email Geoffrey  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent personalised service and awesome tour
5/5

Super Eagles were fantastic from start to finish.
Daisy, who organised my safari, was a delight to deal with; extraordinarily helpful, kind, and knowledgeable. Her excellent service was the reason I went with Super Eagles, and I am glad I did. Daisy understood how important the safari was to me and really went above and beyond to facilitate what I wanted. She also communicated in a friendly and helpful way with no pressure, which was a real breath of fresh air after the high-pressure aggressive sales approach taken by several other companies whom I had contacted. Also, Daisy continued to be in contact during the safari itself, rather than taking my money and dropping out of contact like other companies do. Daisy was genuinely interested in making sure that it all ran smoothly and that I was happy. From the very first contact right through until after the safari, Daisy treated me like a friend whom she genuinely wanted to have a great experience. She made it a joy.
Brian, the driver and tour guide, was also excellent. Thoroughly professional and highly knowledgable, and, like Daisy, very genuine in wanting me to have an excellent and happy experience on safari. He listened and communicated genuinely, did a brilliant job of finding animals, and provided really interesteing education and knowledge about what we were seeing.
I unequivocally and gladly recommend Super Eagles for safaris and tours.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 143
  • 4 star 12
  • 3 star 2
  • 2 star 0
  • 1 star 2
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