Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 746
  • 4 star 55
  • 3 star 10
  • 2 star 4
  • 1 star 5

Sort By: Date Most Helpful Rating 1-10 of 820 Reviews
Serena   –  
China CN
Visited: May 2026 Reviewed: Jun 30, 2026

Email Serena  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Serena and not that of SafariBookings.
Disenchanted Safari – Coordination Failures Overshadowed the Wild‌
3/5

My May safari felt like a series of broken promises from the start. While the wildlife encounters were passable — spotting the Big Five felt routine rather than thrilling — the operator's disorganization drained the magic. The real sting came from the ‌SIM card debacle‌. Before I landed, both the contact and office staff insisted I skip getting a local SIM because no enough time to wait, promising the driver would handle it en route. But my driver was clueless: "No one told me." We stopped at a shop, only to learn passport-based SIMs require big city like Nairobi. Result? ‌$70 in roaming fees‌ over 7 days. Even when we passed Nairobi twice, drivers brushed me off: "Not enough time" or "Next stop" — a pattern repeated with a second driver.

Worse, the ‌service disparity was glaring‌. Two white male passengers had their luggage carried without question, while my female travel partner and I hauled ours through mud. No help offered. The ‌itinerary chaos compounded the stress‌. After dropping the men on Day 3, the driver didn’t inform the other woman about changes; she spent hours on calls, ruining her day. Then, he blindsided me: demanding I join a detour to another town during my planned rest afternoon at Lake Naivasha. I refused, demanded a new driver, and fought to reclaim my free time.

About tents, with insects, no Wi-Fi, suggest ‌pay the extra $200 to upgrade to Sopa Lodge‌; it’s not luxury, it’s sanity.

In short, the beautiful scenery of Kenya cannot hide the incompetence of this operator. Poor communication, lack of services, and the absence of an accountability mechanism have made the originally dreamy trip less pleasant.

Simona   –  
Czech Republic CZ
Visited: June 2026 Reviewed: Jun 28, 2026

Email Simona  |  20-35 years of age  |  Experience level: first safari

Very helpful, kind and everything was organised very well.
5/5

We booked 5 days Safari at Super Eagles travel and tours. It was our first expirience with this kind of vacation.
From beginning, the communication with Brian was excelent - responding 24/7 on all questions, he helped us also with accomodation before and after safari.
When we arrived, everybody was helpfull and kind.
Our guide for first 3 days was Kenedy. He took us everywhere he could, showed us the best places and told us very much information about the parks, the animals and about Kenya’s culture. Also he is very funny and we laughted a lot. He did his best for us - he communicated with others to find rare animals, so we can see them all. Thanks to him we saw the Big five!
The rest of our safari we was with Gilbert. He was also very kind, fun and helpful.
When you are not sure abou anything, guides will help you everytime. Accomodation during the safari was really good, also the food.
We would definitelly recommend this agency, we loved our experience!

Kushal   –  
India IN
Visited: June 2026 Reviewed: Jun 19, 2026

Email Kushal  |  35-50 years of age  |  Experience level: first safari

Good Times
5/5

Amazing safari experience with incredible wildlife sightings and beautiful scenery. A special thanks to our guide, Charles, whose knowledge, professionalism, and keen eye for spotting animals made the trip truly memorable. His enthusiasm and dedication ensured we had an unforgettable adventure. Highly recommended!

AK   –  
Canada CA
Visited: June 2026 Reviewed: Jun 14, 2026

Email AK  |  20-35 years of age  |  Experience level: first safari

Knowledge and very kind
5/5

Dan the man. Absolutely beautiful experience thanks to the ambition of him. Of course credit is due to the wonderful plains of Masai Mara, but Dan worked his hardest to make it possible to see the big five. We ended up getting lucky and seeing them along with hyenas thanks to Dan’s determination to find them ! He was extremely knowledgeable in knowing where the dens were, where certain lions regularly visited and we were rewarded accordingly. I had a wonderful time and would definitely recommend this and his work to anyone else considering. Worth every sent!

Carla   –  
United Kingdom UK
Visited: June 2026 Reviewed: Jun 13, 2026

Email Carla

An Unforgettable Safari Experience with an Outstanding Team
5/5

Our safari guide, James Mwaura was truly exceptional and played a huge role in making our experience unforgettable. From the very beginning, he was supportive, approachable, and always willing to go the extra mile to ensure we had the best possible experience.

His knowledge of the wildlife, environment, and local culture was outstanding, and he was always happy to answer questions and share interesting insights. What stood out most was his understanding and patient nature. He took the time to listen to our preferences, adapted the itinerary where possible, and always made us feel valued and cared for.

Whenever we asked for advice—whether about wildlife spotting, photography, local customs, or travel plans—his recommendations were thoughtful, honest, and incredibly helpful. We always felt that he had our best interests at heart and was genuinely committed to making our safari special.

Professional, kind, reliable, and passionate about what he does, he exceeded all our expectations. We would highly recommend him to anyone looking for a memorable safari experience and would not hesitate to travel with him again.

I would like to thank Chanson, who was simply amazing. He patiently worked with us to adapt and customise our itinerary based on our requests, ensuring the trip perfectly matched what we were looking for. No request was too much trouble, and his flexibility, professionalism, and dedication made the whole process stress-free.

Ali   –  
Singapore SG
Visited: June 2026 Reviewed: Jun 13, 2026

Email Ali  |  50-65 years of age  |  Experience level: first safari

Awesome
5/5


I recently completed a 10-day trip to Kenya and Tanzania, and it was truly one of the most memorable travel experiences of my life. From the moment I arrived until the day I left, everything was well-organized, smooth, and professionally managed.

The safari experiences were absolutely breathtaking. Seeing wildlife in their natural habitat, enjoying the beautiful landscapes, and learning from knowledgeable guides made every day exciting and unforgettable. The guides were friendly, patient, professional, and always willing to go the extra mile to ensure we had the best possible experience.

The accommodations, transportation, and overall arrangements exceeded my expectations. I felt safe, comfortable, and well taken care of throughout the entire journey. The warmth and hospitality of the people in both Kenya and Tanzania made the trip even more special.

I would like to express my sincere appreciation to everyone involved in making this trip such a success. I highly recommend Kenya and Tanzania to anyone looking for an incredible safari adventure and cultural experience.
Without a doubt, I will return again in the future and will gladly recommend your services to my family, friends, and colleagues. Thank you for creating such wonderful memories that I will cherish forever especially to chanson. He is the best arrange everything well.

Amritha   –  
Saudi Arabia SA
Visited: May 2026 Reviewed: May 30, 2026

Email Amritha  |  35-50 years of age  |  Experience level: first safari

Awesome 👌
5/5

Our trip to Kenya was truly superb and exceeded all our expectations. From the moment we arrived until our departure, everything was exceptionally well organized, and we felt well taken care of throughout the journey.

We were warmly welcomed by Mr. Jacob, who introduced us to our guide, Mr. Daniel. He was highly professional, patient, and extremely knowledgeable. He took the time to explain everything in detail and ensured that we had a wonderful experience. His driving was exceptionally careful, and we always felt safe and comfortable throughout our travels.Big Thanks to our guide..

The accommodations were excellent. Our stays at Zebra Plains Resort, Lion Hill Resort, and Heron Hotel were all very comfortable and enjoyable. A special mention goes to the staff at Zebra Plains Resort, whose hospitality was truly outstanding. Their warmth, attentiveness, and friendly nature made our stay especially memorable.

We would also like to express our sincere appreciation to our coordinator, Ms. Mathel, who was available around the clock and always ready to assist whenever needed. Her prompt responses, excellent coordination, and constant support ensured that everything ran smoothly from start to finish.

We are also grateful to Mr. Silvester for accommodating our travel schedule and being flexible with our transfer arrangements.We are yet to meet him.

Overall, this was a well-organized and unforgettable trip filled with breathtaking wildlife sightings, wonderful experiences, and genuine hospitality. We could spot all the Big Five.Seeing the incredible wildlife of Kenya, including the famous safari attractions, made this journey truly special.

We would like to thank the entire Super Eagle team for making our Kenya tour so enjoyable and stress-free. With dedicated and hardworking professionals like Mr. Daniel, the company has a very promising future. We highly recommend this tour to anyone looking for an unforgettable African safari experience.

Gili   –  
Portugal PT
Visited: May 2026 Reviewed: May 26, 2026

Email Gili  |  50-65 years of age  |  Experience level: 2-5 safaris

Good team
5/5

Jacob and jon was,exlelen kindly professional drivers
Jon wait for me 40 minutes so I can see chita Clearly
God bless them

Panjingping   –  
China CN
Visited: May 2026 Reviewed: May 26, 2026

Email Panjingping  |  35-50 years of age  |  Experience level: first safari

We were very satisfied with this trip. The driver/guide performed perfectly, we saw many animals, and the service at the campsite and hotel was also e
5/5

We were extremely satisfied with the safari tour arranged by the travel agency. From airport pickup to animal viewing and then back to the airport, everything was perfectly arranged. Special praise goes to our driver, he was fantastic!

(automatic translation from Chinese)

Freddy   –  
Italy IT
Visited: May 2026 Reviewed: May 22, 2026

Email Freddy  |  20-35 years of age  |  Experience level: first safari

Beautiful
5/5

Communication was great and all the tour was very organized.

Great experience with Bryan and then Papa John. Two super guides.

Recommended 100%

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 746
  • 4 star 55
  • 3 star 10
  • 2 star 4
  • 1 star 5
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