Reviews

Sort By: Date Most Helpful Rating 11-20 of 58 Reviews
Roma & Frantz   –  
United Kingdom UK
Visited: February 2019 Reviewed: May 6, 2019

Email Roma & Frantz  |  65+ years of age  |  Experience level: over 5 safaris

Excellent! We experienced everything we had hoped for and more.
5/5

Kevin and his team at Experience Uganda designed an impressive itinerary for us after listening carefully to what we were looking for. From the moment we made contact and throughout the holiday, communication, information, good advice and recommendations were spot on! The accommodation, the friendliness and competence of the staff, the food and the vehicle provided were exceptional. Karibu Guesthouse in Entebbe with Rebecca and Brett and their team was magical. Our fantastic guide, Emma took very great care of us. Nothing was too much trouble. He was so knowledgeable, a very safe driver and such good fun. We learnt a lot about the country itself and its different cultures. His spotting of wildlife and birds was absolutely awesome.
Uganda, "Pearl of Africa" has so much to offer. The bio-diversity, the friendliness of its people, the unique and abundant wildlife and bird species and the scenery far exceeded our expectations. Experience Uganda arranged all our excursions from Mountain Gorilla tracking, Chimpanzee tracking, the Queen Elizabeth National Park where we went on an excellent boat cruise and much more. Everything was perfectly organised and we highly recommend Experience Uganda. Thank you so much Kevin and gang.

John Valsamopoulos White   –  
Greece GR
Visited: December 2018 Reviewed: Jan 28, 2019

Email John Valsamopoulos White  |  65+ years of age  |  Experience level: over 5 safaris

Fantastically Well Organised Tour Company with Excellent Guides
5/5

We initially contacted approx. 8 Safari/Tour operators offering Gorilla Treks in Uganda and Rwanda with a reasonably detailed specification of what we were looking for, only two responded with Itineraries that matched or request, accordingly we chose Experience Uganda Travel. Their pre-trip support was almost always immediate and fully comprehensive.

As far as the trip itself was concerned, which involved Chimpanzee Trekking/Habitation, Gorilla Trekking and Game Viewing in Queen Elizabeth National Park (including Tree Lions, Elephants, Hippos, Buffalo, numerous Bok etc.etc.). Plus a certain amount of Cultural activities. This was in a word "SUPERB" extremely well organised. The Guide/Driver we had (Obyara Emma Eyenga) was absolutely fantastic, in organising all the stays and activities plus as far as Game Spotting is concerned, he is without doubt one of the very best we have experienced in all our years of Safaris/Travels in Botswana, Kruger (Ngla), Zambia, KwaZulu-Natal.

Even slight unforeseeable vehicle problems were immediately sorted out with extreme professionalism by Experience Uganda Travel Management and the Guide/Driver and no way detracted or impinged on our trip.

Bottom line is from start to finish the whole trip was Fantastic. We will visit Uganda again and our automatic choice with no hesitation will be Experience Uganda Travel and would certainly recommend them to anyone planning a trip to Uganda

Irene Williams   –  
United Kingdom UK
Visited: November 2018 Reviewed: Jan 6, 2019

Email Irene Williams  |  50-65 years of age  |  Experience level: first safari

Amazing experience with first class service and communication throughout
5/5

Awesome, we were so well looked after we almost felt like royalty. We received lots of information in terms of what we could expect, correct clothing/footwear for our various experiences, all experiences and accommodation were tailored to suit our requirements, nothing was too much trouble. All questions from start to finish were responded to by return - first class communication. The whole experience far exceeded our expectations - our driver was unbelievable. His knowledge and experience enabled us to have the best time ever - we saw just about everything we could possible see including the Shoebill (twice!), only the leopard remained elusive which means unfortuantely we will have to go back again! The lodges where we stayed on safari, whilst mid range, were more than adequate and very comfortable, always getting the "wow". The staff and food exceptional. The Karibu in Entebbe is just lovely - beautiful staff, accommodation, grounds and food. We would have no hesitation in recommending Experience Uganda and in fact have done so already. Big thank you to all of the Experience Uganda Team.

John Valsamopoulos White   –  
Greece GR
Visited: December 2018 Reviewed: Jan 2, 2019

Email John Valsamopoulos White  |  65+ years of age  |  Experience level: over 5 safaris

Superb 11 Day trip with Experience Uganda
5/5

We initially contacted approx. 8 Safari/Tour operators offering Gorilla Treks in Uganda and Rwanda with a reasonably detailed specification of what we were looking for, only two responded with Itineraries that matched or request, accordingly we chose Experience Uganda Travel. Their pre-trip support was almost always immediate and fully comprehensive.

As far as the trip itself was concerned, which involved Chimpanzee Trekking/Habitation, Gorilla Trekking and Game Viewing in Queen Elizabeth National Park (including Tree Lions, Elephants, Hippos, Buffalo, numerous Bok etc.etc.). Plus a certain amount of Cultural activities. This was in a word "SUPERB" extremely well organized. The Guide/Driver we had (Obyara Emma Eyenga) was absolutely fantastic, in organizing all the stays and activities plus as far as Game Spotting is concerned, he is without doubt one of the very best we have experienced in all our years of Safaris/Travels in Botswana, Kruger (Ngla), Zambia, KwaZulu-Natal.

Even slight unforeseeable vehicle problems were immediately sorted out with extreme professionalism by Experience Uganda Travel Management and the Guide/Driver and no way detracted or impinged on our trip.

Bottom line is from start to finish the whole trip was Fantastic. We will visit Uganda again and our automatic choice with no hesitation will be Experience Uganda Travel and would certainly recommend them to anyone planning a trip to Uganda

Kim and Jenny Thomas   –  
United Kingdom UK
Visited: November 2018 Reviewed: Dec 16, 2018

Email Kim and Jenny Thomas

An unbeleivably well organised trip of a lifetime which went way beyond our expectations
5/5

From the earliest contact and planning, right through to the end of the trip, the communication and advice from Kevin Nicholson and his team on the ground was always swift, professional and responsive to our needs. His experience and extensive knowledge of Uganda enabled him to tailor our holiday perfectly to us. From the moment our driver met us at Entebbe Airport and then met up with Brett and Rebecca we knew we were being really well looked after....indeed, their entire staff at the Karibu charmed us with their smiles, enthusiasm and desire to make us feel at home at all times. They made us feel special from start to finish. We were introduced to our guide Davis, who talked us expertly through the next 10 days of travel, lodge accommodation and national park drives, so we felt well prepared for it all. Davis turned out to be so much more than a guide.....he took us on an unforgettable trip around beautiful Uganda, always making sure we got the maximum experience and information needed whenever we asked. His knowledge of the wildlife ( particularly the birds of Uganda) is really impressive. Davis went the extra mile on several occasions to ensure we encountered as many different animals as possible. The lodges chosen for us were all different from each other, all very welcoming and of a high standard....the Mihingo Lodge in Mburo deserves a special mention for its location, quality and superb service.
Throughout the trip, we were never made to feel "just part of a party", the group numbers were always small, and the excursions were run to perfection. We spent the last 3 nights of our holiday back at Karibu, and it really felt like being back home....a perfect way to unwind in its beautiful gardens before returning to the reality of a British winter, withBrett, Becky and all the team treating us so well. It was an emotional farewell from there after what was a thrilling 14 days which included trekking elephants, giraffes, zebras, chimps, gorillas, tree lions and shoebills in their forest, game park and swamp habitats.......what a ride we had! To say that it exceeded our expectations would be an enormous understatement. Thank you so much, Experience Uganda, you really care for (and about) your clients.

Jane   –  
United Arab Emirates AE
Visited: December 2018 Reviewed: Dec 15, 2018

Email Jane  |  50-65 years of age  |  Experience level: 2-5 safaris

An unbelievable holiday of a life time.
5/5

From the moment we arrived in Entebbe until we boarded the flight home, Experience Uganda had sorted everything for us. Our accommodation was amazing, we stayed in different places but everywhere we went, the lodges / hotels were fantastic. We had our own private car and our different drivers were great, they were very knowledgeable of the areas we were in and drove well. Experience Uganda arranged all our trips from Rhino Trekking, Water Safaris, Gorillas, Chimpanzees and more. Everything was detailed to us in a full itinerary and we could not have asked for a better service. Before we left, any questions, queries we had were answered promptly and they went above and beyond to tailor make the perfect holiday for us. I highly recomend Experience Uganda to anyone wanting to visit this beautiful Country.

Mark Wigston   –  
United Kingdom UK
Visited: September 2018 Reviewed: Oct 8, 2018

Email Mark Wigston  |  50-65 years of age  |  Experience level: over 5 safaris

Pearl of Africa Tailor Made
5/5

Other reviews have already mentioned the main points that should be covered in any review of this excellent company, but at the risk of repetition I will add my penny's worth!
1. Personal service by someone who knows the country and how to get the best out of the time available for each client.
2. Excellent personal itinerary. Well paced and comprehensive.
3. Great guides, tailored to your characteristics, i.e, funny and jovial, excellent bird identifier.
4. Karibu guest house was a great starting point. Close to airport, small, personal, excellent cottage rooms and great, friendly staff. Food was fantastic.
5. Itinerary explained in detail by operations manager before setting off .
6. Standard of lodges used very high.
7. Vehicles of good standard and comfort.
8. Internal flights comfortable and on time, saving on long road transfers.
9. Gorilla permits obtained well ahead of time (a year in our case) and groups chosen with care. Suggestion of two treks was the right one.
10. Suggestion of Golden Monkey trek in Mgahinga NP was a brilliant one and gave a completely different dimension to trip.
11. Personal contact from Kevin Nicholson throughout planning stages and during tour was excellent and he constantly sort feedback, both positive or not to improve future trips for other clients.
In summary, don't hesitate to use this company. they are professional and very good value for money as on all inclusive basis once in the country and they were significantly cheaper than a UK based firm offering an inferior trip!

Melanie   –  
Canada CA
Visited: April 2018 Reviewed: Oct 7, 2018

Email Melanie  |  50-65 years of age  |  Experience level: over 5 safaris

Terrific, customized service
5/5

My husband, adult son and I did a 10 day customized safari of the Western circuit. From the very first contact to the final drop off, everything was excellent with fine attention to detail. Kevin worked with us to ensure that all of our special interests were accommodated and made several suggestions that made our trip even more special. Our guide, Emma, was knowledgeable, attentive and personable. We couldn’t have asked for a better company!

Chris and Richard Ashford   –  
Spain ES
Visited: September 2018 Reviewed: Sep 30, 2018

Email Chris and Richard Ashford

Out of all the African vacations we've taken Experience Uganda were by far the best company ever.
5/5

Experience Uganda were so good in every way, way beyond our expectations. Communications never a problem, service from all staff excellent. The rooms were spotless, the food scrumptious and the Lodges were all very good, Karibu and Engagi lodges were beautiful. Our driver on the safaris couldn't have been more gracious, accommodating and thoughtful. The riverboat safari was also excellent and the guide couldn't do enough for us.

Loz   –  
United Kingdom UK
Visited: August 2018 Reviewed: Aug 24, 2018

Email Loz  |  35-50 years of age  |  Experience level: 2-5 safaris

Efficient, Professional & Friendly
5/5

We finished our tour this morning and have had a great time. We researched quite a few companies & found Experience Uganda to be the most efficient, informative and the best value. We were a bit nervous about sending payment to a company based outside the UK but Kevin was happy to speak with us on the phone and efficiently confirmed when payments were received etc. After listening to what we wanted he put together an excellent itinerary, willingly and quickly getting back to us with different options of e.g. lodges & activities etc. He worked within our budget with no pressure on trying to increase our costs....although we did end up choosing some fantastic accomodation!
We started and ended our stay at Karibu Guesthouse, which was excellent. Staff were great as was the food and accomodation. All airport transfers for were organised for us, as was everything else!
Of course, we went to see the gorillas, which were amazing but we also discovered a whole lot more. We would definitely use this company again.

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