Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 22
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 22 Reviews
Monika   –  
Czech Republic CZ
Visited: November 2022 Reviewed: Nov 22, 2022

Email Monika  |  35-50 years of age  |  Experience level: over 5 safaris

My operator Jonty Medcalf arranged and resolved everything very professionaly to my satisfaction.
5/5

I can highly recommend Timbuktu, I was safisfied with the service, they met my requirements completely, fast communication, immediate answers.

Peter   –  
United Kingdom UK
Visited: November 2018 Reviewed: Dec 17, 2018

Email Peter  |  65+ years of age  |  Experience level: 2-5 safaris

Timbuktu were always helpful and knowledgable, and delivered what they promised.
5/5

Timbuktu were always on hand to give advice. They had selected excellent lodges and other accommodation for the holiday.
Everything went extremely smoothly, and I would have no hesitation in recommending the company to others, as I have complete confidence in Timbuktu.

Kate   –  
United Kingdom UK
Visited: November 2018 Reviewed: Dec 11, 2018

Email Kate  |  50-65 years of age  |  Experience level: 2-5 safaris

Wonderful tour of previously unexplored areas
5/5

This was not our first trip to South Africa and Timbuktu listened to our initial ideas and were able to make suggestions that we were happy to accept. Visiting four different centres , all the arrangements went smoothly and achieved a perfect balance of relaxation and adventure. We cannot fault Timbuktu,thank you for everything and we will be back!

Gillon   –  
United Kingdom UK
Visited: January 2018 Reviewed: Feb 7, 2018

Email Gillon

Best African Honeymoon Organiser Ever (if Carlsberg made safari tour operators...)
5/5

Timbuktu excelled at everything. We spent a year planning our honeymoon in South Africa with Johnny from Timbuktu, who went out of his way to make sure the trip was prefect for us, within budget, with lots of variety at a relaxed pace. He even managed to organise a bespoke 'off menu' three day private horse riding trek into Lesotho which absolutely blew us away.

While in South Africa, Johnny and his team made sure to phone ahead to ensure everything was sorted and was ready to help us with any issue we might have, like where do we have dinner with our friends on New Years Eve? Not strictly part of our trip with Timbuktu, but Johnny did an excellent job anyway - and the restaurant was top class.

Our Safari was amazing, and Johnny made sure that we (who knew nothing about Safari) had enough time and budget to stay at Phinda, one of the top game reserves in the country. It did not fail to disappoint. We were so lucky to have Timbuktu over any other tour operator, and would recommend Johnny and his team to anyone wanting to organise a hassle free African adventure. Five stars.

Pandora   –  
United Kingdom UK
Visited: February 2017 Reviewed: Nov 3, 2017

Email Pandora  |  20-35 years of age  |  Experience level: over 5 safaris

Exceptional. Team are so professional and cater to you needs in every way
5/5

Communication was fantastic, trip was incredible much better than I expected as it was great value for money
We found some of the best places we have ever been to and will go back annually as we love it so much! Johnny Prince and his team are so professional and are always there for you throughout your stay!

Douglas   –  
United Kingdom UK
Visited: September 2017 Reviewed: Oct 29, 2017

Email Douglas

A truely fantastic trip - we will be back for more!
5/5

The team at Timbuktu thought of everything and more. The trip itself was excellent and the advice and recommendation given was spot on - Accommodation, quality of safari and general level service excellent. All in all we felt it was good value for money and we are now planning our next trip in 2018!

Ally   –  
United Kingdom UK
Visited: October 2016 Reviewed: Oct 26, 2017

Email Ally  |  20-35 years of age  |  Experience level: 2-5 safaris

All-round fantastic experience of South Africa
5/5

Timbuktu organised an ideal two week holiday for us. We did Safari, wine region and Cape Town. They listened to what we wanted and tailor made the perfect holiday for us. We felt it was incredibly good value and could not have been happier. We want to go back!

Zoe   –  
South Africa ZA
Visited: July 2016 Reviewed: Oct 25, 2017

Email Zoe  |  20-35 years of age  |  Experience level: 2-5 safaris

Once in a lifetime, incredible adventure!
5/5

The Timbuktu team are friendly, responsive and highly-knowledgeable. I love the look and feel of the online platform and enjoyed having control over the planning of our trip, safe in the knowledge that I had the experts for support. The trip itself was sensational, an absolutely unparalleled experience during which we were well looked after at every step. It will be hard to ever do a trip that incredible again!

Charlotte   –  
United Kingdom UK
Visited: February 2017 Reviewed: Oct 21, 2017

Email Charlotte

Five star - Everything in hand!
5/5

Would highly recommend Timbuktu to anyone looking to have an unforgettable trip! They make the whole process of booking relaxing and from the minute you take off the service is five star. I would use them again in a heart beat! We had one of our best holiday's ever!

Sam   –  
United States US
Visited: August 2017 Reviewed: Oct 19, 2017

Email Sam  |  20-35 years of age  |  Experience level: first safari

Timbuktu Created a Once in a Lifetime Experience for my Fiancé and I!
5/5

I wish there were more stars to rate Timbuktu!!

Katherine, our travel specialist, was able to put together a dream safari for us in 3 days! We e-mailed her 1 week before our departure and she went out of her way to book and plan a 13 day private, custom safari for us. We were ale to sort through the details in one phone call, then she sent an interactive link for our trip so that we could see all of the lodges and itinerary she had put together. She went above and beyond simply booking the trip. She pieced everything together and booked every transfer and flight, all we had to do was show up at the airport in Dar es Salaam. I am so touched by the arrangements she made for us to make our experience one of a kind.

Also, the guide she booked for us exceed all of our expectations. Ask for Charles if you can! He is so dedicated to what he does and filled our heads with an amazing amount of animal facts! He made sure we saw Everything and even laughed at our animal jokes :)

Thank you Kathrine and Timbuktu for creating such a memorable experience for us!!!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 22
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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