# Terms & Conditions
These Terms & Conditions govern the use of the Madi Safari Excursions East Africa website and the booking of our tours, safaris, excursions, and related travel services.
### 1. Bookings
All bookings are subject to availability and are confirmed only after the required booking information and payment or deposit have been received. Prices may vary depending on season, availability, accommodation, transport, and other service costs.
### 2. Payments
The payment or deposit required for a booking will be communicated before confirmation. Any remaining balance must be paid within the agreed period. Bookings may be cancelled if payment deadlines are not met.
### 3. Cancellation & Refunds
Cancellation and refund conditions depend on the service booked, supplier policies, and the time of cancellation. Any applicable cancellation charges will be communicated to the client before or at the time of booking.
### 4. Changes to Bookings
Madi Safari Excursions East Africa may make reasonable changes to itineraries, accommodation, transport, or activities when necessary due to availability, weather, safety, government regulations, or other circumstances beyond our control. We will provide suitable alternatives where possible.
### 5. Travel Documents
Clients are responsible for ensuring that they have valid passports, visas, travel insurance, vaccinations where required, and any other necessary travel documents.
### 6. Safety & Responsibility
Clients are expected to follow the instructions of our guides, drivers, accommodation providers, and activity operators. Madi Safari Excursions East Africa is not responsible for losses, delays, injuries, or disruptions caused by circumstances beyond our reasonable control.
### 7. Travel Insurance
We strongly recommend that all clients obtain comprehensive travel insurance covering medical expenses, cancellation, personal belongings, delays, and other travel-related risks.
### 8. Personal Belongings
Clients are responsible for their personal belongings and valuables during tours and excursions. We recommend keeping important items secure at all times.
### 9. Website Information
We make reasonable efforts to ensure that information on our website is accurate and up to date. However, prices, availability, itineraries, photographs, accommodation, and services may change without prior notice.
### 10. Privacy
Personal information provided during enquiries and bookings will be handled in accordance with our Privacy Policy and applicable data-protection laws.
### 11. Governing Law
These Terms & Conditions are governed by the laws of Kenya. Any disputes will be handled in accordance with applicable Kenyan law.
### 12. Contact
For questions regarding these Terms & Conditions or your booking, please contact MADI SAFARI EXCURSIONS through the contact details provided.
