Reviews

Sort By: Date Most Helpful Rating 21-30 of 133 Reviews
Markus Kleinhans   –  
South Africa ZA
Visited: June 2023 Reviewed: Jun 19, 2023

Email Markus Kleinhans

Excellent experience, everything on time and as planned, friendly service, the best.
5/5

Ruth was excellent with all the arrangements. Eddie, our guide, excellent driver and host was the best, friendly, knowledgeable and everything was on time and as planned. The gorrila trek being the highlight, as well as the chimps visit. Ticked many off my bucket list, incredible time. Will definitely recommend them and use them for future trips. Thanks, I had an awesome time. Food and accommodation on the budget option was beyond expectations. Great overall experience.

Ana Belen   –  
Canada CA
Visited: June 2023 Reviewed: Jun 16, 2023

Email Ana Belen  |  35-50 years of age  |  Experience level: first safari

A very friendly experience
5/5

This is was my first Safari experience and must say it was amazing! Sam, the tour guide, was super friendly and we talk all the way there. The communication and the service were exceptional. They answered all my questions very fast and clarifying any doubts. The Safari itself was incredible! I was lucky enough to be the only guest that day in the tour so I got the chance to stop and enjoy every single moment in Lake Mburo National Park. I recommend this safari experience 100%

Tracy   –  
United States US
Visited: June 2023 Reviewed: Jun 13, 2023

Email Tracy  |  65+ years of age  |  Experience level: over 5 safaris

I had the trip of a lifetime, due to Abraham, Ruth, & my tour guide Frank, I felt so safe!
5/5

I went through Safari Bookings to get referrals from 3 different tour operators. Safari Bookings guided me so wonderfully to East African Jungle Safaris.

Being a single woman in her 60's I was very concerned to take a trip to Rwanda on my own. After much research I choose East African Jungle Safaris to be my tour operator, and I hit the jackpot. I must have emailed Abraham Kyagulanyi about 30 times with question after question. He answered each of my questions right away and was very passionate about his company. He is the one that had me feeling like this was a professional tour operator, who was very reasonable with prices, and responded immediately to all my questions. I felt in such good hands. I then had the pleasure of working with Ruth Nabadda, who made arrangements for me when it was time to leave. She too was exceptional at her job and I felt in good hands. She introduced me to my tour guide/driver for the tour, Frank Bayangu.

Frank Bayangu, is the best tour guide/driver I have ever had. He made my trip to see the gorillas one that I will always remember and cherish. It truly was a trip of a lifetime. He was not only very reliable, I felt safe, he helped me with everything I needed, was an exceptional driver. And had such a passion for East African Safaris, and his job was done so professionally and with such a special way of helping me see all the beauty of the country, especially the people. I had such a wonderful experience feeling the joy, kindness, love and absolute beauty of the people and the country, that they filled my heart and soul. Much of this is attributable to Frank and his love, kindness and knowledge of Rwanda. It was infectious to be part of such an experience. I went to see the gorillas, who were magical and exciting in all their beauty, which I will never forget. But came away with a love for the people and especially for my tour guide, Frank who is not only a friend now, but feels like he will be always a part of my life. Thank you East African Jungle Safaris and especially, Frank Bayangu for making all my dreams come true. I wouldn't book with anyone else.

Blessing Always

Flavia   –  
Chile CL
Visited: June 2023 Reviewed: Jun 10, 2023

Email Flavia  |  20-35 years of age  |  Experience level: 2-5 safaris

Always ask our question
5/5

The trip was very well organized. We chose the base budget and the accommodation and food were wonderful, much more than expected. It was a good trip, our guide always answered our questions and never put a “but” to any request, he always looked for the best way for us to be calm and satisfied. The only small detail was that there were inaccuracies in the program, but they tried to accommodate after our demand to do what the agenda said. Totally recommended, I have done several safaris in Africa and this has been the most personalized and with good service.

Anna T   –  
Germany DE
Visited: May 2023 Reviewed: May 25, 2023

Email Anna T  |  20-35 years of age  |  Experience level: first safari

Amazing 3 day trip to Bwindi and Bunyonyi from Kigali
5/5

I had an amazing 3 day trip to Bwindi and Lake Bunyonyi with East African Jungle Safaris. Special thanks to my guide Ronald for the opportunity to stop for bird watching on the way to our destinations. On the first day I was picked up by Ronald from my hotel in Kigali and we headed to Uganda. On the way we did a lot of stops to enjoy the beautiful sceneries. The first accommodation (small private wooden house) in a small village in Bwindi had an amazing view on the forest. In the evening I did a cultural walk through the village. Next days in the morning we headed to our mail activity, Gorilla trekking. Don’t forget a mask (it’s a permanent requirement regardless of Covid), gloves and long socks to protect you from ants (which bite painfully). As we were lucky to find gorillas quite fast, we could arrive to Bunyonyi in the early afternoon so that I could do the kayaking on the same day. Bunyonyi is a very underestimated place with great views, flowers, birds. Don’t skip it if you go to Bwindi. On the last day after late breakfast we went to Kigali with a few stops for birds watching.

Sivashanker Sivashanmugam   –  
United Kingdom UK
Visited: May 2023 Reviewed: May 14, 2023

Email Sivashanker Sivashanmugam  |  35-50 years of age  |  Experience level: over 5 safaris

An opportunity of a lifetime provided by East African Jungle Safaris. Safe, secure and dependable.
5/5

Thank you to Ruth and the team. We had an excellent time with Gerald, the rushanga gorilla haven’s lodge and the bwindi impenetrable national park staff who accompanied us on the tracking experience.

The overnight stay at the lodge was incredible (we stayed at the Gorilla lodge). The scenery from the entrance of the lodge itself was mesmerising. And it was hard to believe the clouds were covering the entire mountain range in the morning, such a beautiful sight. All the staff were very friendly and we also had an opportunity to visit a Pygmy village in the evening.

After our induction at the national park, our guide and rangers took us through the jungle to see the gorillas. We didn’t walk for more than an hour before we were treated to a spectacular adult male silverback and a troops of adult and baby gorillas. The trackers made sure that everyone in our group had an opportunity to clearly see them and made space, moved branches and cut through foliage to make this an unforgettable experience.

We were so close that we could almost touch them. They did put on quite a show for us, being wild animals they showed intelligence and at times human behaviour not forgetting the hilarious acts of play fighting and posing

Andrea   –  
Netherlands NL
Visited: February 2023 Reviewed: Feb 19, 2023

Email Andrea  |  35-50 years of age  |  Experience level: over 5 safaris

All good!
5/5

Clear communications before the tour, keeping our preferences in mind, offering an excellent tour that suited our wishes. Evans was a good driver and amazing guide, sharing his knowledge in a nice way. Accomodation and food were good, nice pools to freshen up in. All in all great value for money. Would definetely recommend this reliable company for safaris!

Cho   –  
South Korea KR
Visited: February 2023 Reviewed: Feb 5, 2023

Email Cho  |  20-35 years of age  |  Experience level: first safari

Nice agency with kind staffs
5/5

The tour operators were very communicative, punctual and attentive.

Abraham organized the tour really well.
The tour he organized was not only ideal but also affordable. He fact that he kept contact during the process before and during the tour made the tour much more reliable.
Ronald who was a driver of the tour was so caring during the whole tour and he knows well how to seek for the wild animals in the bush.

This agency provided nice food and accommodation with a affordable price.

Thanks to East African Jungle Safaris for amazing time at the national park and
i really recommend everyone this agency who wants to spend quality time in Uganda!

Ángela   –  
Spain ES
Visited: January 2023 Reviewed: Jan 26, 2023

Email Ángela  |  35-50 years of age  |  Experience level: 2-5 safaris

Best holiday in my life
5/5

The service we got from East African Jungle Safaris was excellent in everything. Our accomodations (mid-range) during the trip were great, always in very nice locations, serving great food and providing internet in common areas, perfect for us as we wanted to have access to internet for communicating with our families and posting some pictures but also having the feeling that we could be "disconnected" and relax. There are no words to describe how nice, supportive, funny and informative our driver/guide was. His name is Ronald and he is an excellent professional, driver and a great person too. He was really patient with us when we wanted to stop often to spot new birds, which is our passion. We really look forward travelling with him and the company again. The activities we did during the 16 days trip were really well organized, funny, diverse and absolutely enjoyable. I really recommend travelling with this company!

Yael   –  
United States US
Visited: September 2022 Reviewed: Oct 4, 2022

Email Yael  |  20-35 years of age  |  Experience level: first safari

Amazing tour operator!!
5/5

We had an amazing trip that was organized by Fred through East African jungle safaris. They were so flexible and made our whole trip to Rwanda seamless and so enjoyable! Thanks for planning our trip of a lifetime!
It was so easy to communicate with Fred as well as our tour guide Boaz. We did a gorilla trek and golden monkey trek and spent a day at lake kivu. We had a fantastic trip, thank you EAJS!

Average User Rating
5.0/5
Rating Breakdown
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