Reviews

Sort By: Date Most Helpful 31-40 of 107 Reviews
Jamila   –  
United Arab Emirates AE
Visited: December 2019 Reviewed: Jan 12, 2020

Email Jamila  |  20-35 years of age  |  Experience level: 2-5 safaris

A breathtaking experience made possibe thanks to the agency
5/5

I didn't book my gorilla permit early enough. Other travel agencies just offered me other dates, while African Jungle Safaris went above and beyond to get me the permit for the specific date I wanted.
Communication was great as they always responded to my inquiries with as much details as needed, the same day they received my emails. The service was beyond expectations: the driver couldn't be more accommodating, helpful, patient and friendly. One of those who answered your questions and had a friendly chat when the guest felt like it, and who could leave you to your thoughts when you needed silence: just perfect, especially for a female solo-traveler.
The lodge was amazing, great service, sparkling clean, very good food, accommodation in a beautiful and quiet setting.
The tracking went very good and I was lucky to see al the gorilla family members together, after 90 minutes hike. They were kind enough to drop me off at a more convenient place than the one agreed upon before arrival, which saved me a lot of hassles with public transport.
The agent I booked through, Fred, has always been extremely helpful and I would definitely recommend him and the company, if you want your experience to be hassle free while you are still in control of all details.

Michael   –  
United States US
Visited: January 2020 Reviewed: Feb 15, 2020

Email Michael  |  50-65 years of age  |  Experience level: 2-5 safaris

Quality tour
5/5

Good and quick communication from Fred. Accommodations exceeded my expectations. Driver / guide Eddy was really good too.

Quality tour at a reasonable price.

Adrian Rieck   –  
United Arab Emirates AE
Visited: February 2020 Reviewed: Feb 20, 2020

Email Adrian Rieck  |  20-35 years of age  |  Experience level: first safari

Game Drive around Murchison Falls
5/5

- Excellent communication and response time to queries
- Friendly and helpful team throughout the experience from pick up to drop off
- Professional experience during the Game Drive
- Amazing experience overall in every aspect and highly recommended to see at least 4 out of the big 5

MATT S   –  
United States US
Visited: February 2020 Reviewed: Mar 21, 2020

Email MATT S  |  20-35 years of age  |  Experience level: first safari

SUCH AN EYE OPENING AMAZING EXPERIENCE WITH THE OWNER AND MY GUIDE!!!
5/5

EVERYTHING ABOUT THIS COMPANY IS EXCEPTIONAL. FROM START TO FINISH FRED WAS ON IT. HE WAS THE FIRST OUT OF 5 COMPANIES TO REACH OUT TO ME AND THE COMMUNICATION WAS ENDLESS. EVERY TIME I CHANGED SOMETHING OR HAD A QUESTIONS HE WOULD AWNSER RIGHT AWAY!! HE WORKED WITH ME FOR 5 STRAIGHT DAYS TO PLAN THE PERFECT ITINERARY, TOOK CARE OF ALL THE PERMITS/ ACCOMMODATIONS AND HAD EVERYTHING COMPLETELY FIGURED OUT FOR ME. THIS WAS ALL DONE BY THE WAY A WEEK BEFORE I WAS SUPPOSE TO LEAVE. CANT SPEAK MORE HIGHLY OF FRED FOR HIS WORTH ETHIC AND AMAZING COMMUNICATION!!

MY GUIDE RONALD WAS THE MAN!! REQUEST HIM IF YOU CAN!! FROM START TO FINISH EVERYTHING WENT GREAT! HE WAS WAITING FOR ME IN THE AIRPORT READY TO HELP WITH WHATEVER I NEEDED. HIS COMMUNICATION WAS EXCELLENT AND ANYTHING THAT I NEEDED WAS HANDLED IMMEDIATELY. HE WENT ABOVE AND BEYOND TO ASSIST ME WITH ANYTHING NEEDED AND EXPLAINED MANY THINGS TO ME AS I HAVE A LOT OF QUESTIONS. RONALD WAS MORE THEN HELPFUL AND WAS A GREAT COMPANION AS I WAS A SOLO TRAVELER FOR 9 DAYS WITH EAJS. CANT SPEAK MORE HIGHLY OF RONALD AS A GUIDE AND FRIEND!!

Michelle   –  
United Arab Emirates AE
Visited: December 2019 Reviewed: Mar 22, 2020

Email Michelle  |  35-50 years of age  |  Experience level: 2-5 safaris

Trip of a lifetime, this trip did not disappoint
5/5

This trip was to make one of my father’s dreams come true ... to trek with Gorillas. At the age of 75, he thought he would never get to do it. This trip did not disappoint. We did an 8 day safari, which was put together by East African Jungle Safaris, the trip covered Bwindi to see the gorillas, Queen Elizabeth National park where we had the rare opportunity to see the climbing lions. The trip also included a game safari and boat Cruise. Which were both amazing. We then went on to visit Kampala and had another Game Safari seeing the leopard, elephants and much more. We visited a local community and did a nature walk and a community walk ... this was well worth the visit. Our guides were 2 college students, who were doing a tourism course, so this was an opportunity to give back tote community, as well as a chance for them to improve their English. The following day was a trip to see the Chimpanzees in the wild, again the time spent with them was limited to 1 hour, once you found them in the forest.
We went on later to Murchison falls NP for a further game safari, boat cruise to seethe Murchison falls from the bottom ... and from the top (the top viewing is most impressive ! ) on the 8th day we went to a Rhino Sanctuary ,.. Very much worth it. They are doing an incredible job, again, you get to spend 1 hour with the Rhino once you have found them in the sanctuary/ Al though this trip is very heavy on travel between 3- 10 hours a day, you see so much and see so much along the way ....limit your stops ie: toilet stops and getting out to stretch your legs and you limit your time on the road, and have a little more time on safari or chilling at the lodges
Our Guide Willy did the most amazing job ... knowledgeable, flexible and was always there to take a snap if you need it. If you were willing to start early, he would be up and ready too. Best advice start as early as possible (5am/6am ) as the days can be long and this way you maximise the time you will get will animals on the safaris. We couldn’t have asked for a better guide than Willy. Thank you !!

Julia   –  
Austria AT
Visited: November 2020 Reviewed: Jan 4, 2021

Email Julia  |  20-35 years of age  |  Experience level: 2-5 safaris

Awesome experience
5/5

I did a five day tour and had a great time exploring Uganda! From pick up till the end everything was fine. The communication before I came to Uganda was easy, responses came quickly and I got all the information I needed. My guide/driver Willy was a perfect host! He told me a lot about Uganda and I felt very safe no matter which road we were on. I liked all of the accomodations,and though I've booked the camping/basic fare, I was positively surprised by the standards. Thanks for a perfect experience in Uganda!

Anglica joyce   –  
South Africa ZA
Visited: September 2018 Reviewed: Jan 29, 2021

Email Anglica joyce  |  20-35 years of age  |  Experience level: first safari

Really enjoyed
5/5

Everything was well executed, the guide was on time to pick us up from the hotel. The weather was favorable, it rained a few times. The nature is incredibly beautiful. Our guide and driver was really on top, taking us there and back even though the flooded river was an obstacle. Due to the rains, we face some difficulties on the road. The accommodation was ok, the food could have been better.Really enjoyed there saffari service.

Felix   –  
United States US
Visited: December 2020 Reviewed: Mar 4, 2021

Email Felix  |  35-50 years of age  |  Experience level: first safari

East African Jungle Safaris provided excellent service for the days we were in Uganda.
5/5

East African Jungle Safaris provided excellent service for the days we were in Uganda. The staffs are very nice people and food was delicious. We always had a hot meal in the jungle and on time. Our tour guide Willy is very experienced, he provided the info on cultural, Historical and heritage to our group. He arranged all activities on time, and in safest way. He also was very smart at spotting animals and knew where they dwell. He at times made calls to track them even before we knew he was doing so. Thanks to Willy and his team for making this experience happen for us.

Peter   –  
United Kingdom UK
Visited: February 2021 Reviewed: Mar 4, 2021

Email Peter  |  20-35 years of age  |  Experience level: 2-5 safaris

Was just like a superman in all kind of risky conditions guided us to see as many animals
5/5

I just returned from Uganda where I did safari for 14 days. Though it was rainy season reputed to be had to spot animals I saw them. It was either that I was lucky or I got a guide who knew what he was doing. However, due to rain, it was crucial to have a very good driver as the road was very difficult to pass through as times and the truck was easily stuck by the mud. Luckily, thanks to East African Jungle Safaris who not only made the trip but also arranged a highly experienced driver for us. Was just like a superman in all kind of risky conditions guided us to see as many animals and adventures as possible. And yet it was fun and adventurous throughout. When we shared our concerns about not been so lucky to see the animals because of rain he said thus for the unprofessional. We were ordered not to worry and stay relaxed.

Manar   –  
Egypt EG
Visited: March 2021 Reviewed: Apr 14, 2021

Email Manar  |  20-35 years of age  |  Experience level: first safari

Unforgettable experience of nature, wildlife and cultural heritage
5/5

This was a lovely 7 day tour that I enjoyed very much with my husband. The guide Eddie was friendly, knowledgeable and patient answering our questions. He attentively spotted animals for us to watch. The accommodation places were clean and comfortable. Uganda is such a lovely country with friendly people and children waving at you wherever you. The nature there is very beautiful with lots of green hillside, lakes , forests and mountains. I loved the activities of people in the Bigodi swamp walk and their way of doing things . I loved the animals everywhere. The trip was really unforgettable. I would only recommend that the gorilla trekking activity be moved to the end of the tour because it's strenuous and could affect one's enjoyment of the rest of the tour especially if one gets injured. I also believe people should be made aware beforehand of the nature of this activity and how slippery or steep the ground is there in the impenetrable forest.
EAJS really delivered all the program as I hoped for and as they designed. I only wish we had been able to do the Batwa cultural experience which was part of the tour and I was looking forward to it but we didn't have the time to do it unfortunately. Apart from that, the tour was great and I would recommend it to my friends.

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 107
  • 4 star 12
  • 3 star 0
  • 2 star 3
  • 1 star 2
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