Reviews

Sort By: Date Most Helpful Rating 11-20 of 77 Reviews
Thomas   –  
Switzerland CH
Visited: July 2018 Reviewed: Jul 30, 2018

Email Thomas  |  35-50 years of age  |  Experience level: 2-5 safaris

Very reliable company, perfectly organised safari, friendly and helpful service.
5/5

From the very beginning, communication with Kenan Travel & Tours was easy and efficient. Jane was very helpful with organising our safari and we appreciated her support when connecting to a domestic flight at Nairobi Wilson. The safari itself to Lake Nakuru and Maasai Mara was an unforgettable experience for our familiy. Everything when according to our wishes and our driver/guide was very nice and knowledgeable. We can certainly recommend Kenan Travel & Tours.

Anne Lise   –  
Norway NO
Visited: June 2018 Reviewed: Jul 26, 2018

Email Anne Lise  |  35-50 years of age  |  Experience level: 2-5 safaris

Fantastic safari!
5/5

Geoffrey replied promptly to all e-mails and confirmed our bank transfer as requested. He kindly arranged train tickets with the Madaraka Express free of charge. We had a four day private safari for a family of five to Lake Bogoria and Maasai Mara, including a much appreciated landcruiser. All expenses considered, I believe it was we were offered a value for money safari. According to our guide, "Naf", Lake Nakuru would have been a much better and closer option for flamingo-watching than Lake Bogoria. Naf made up for this by arranging a boat trip on beautiful Lake Naivasha. He even organised a surprise welcome dance/song from the Maasai and cake at Azure Mara Haven to celebrate our son´´s 13th birthday! Thanks to good radio communication with the other guides, we were lucky to experience a great number of animals. :-) Thanks for a great safari!

Santhosh   –  
United States US
Visited: February 2018 Reviewed: Mar 12, 2018

Email Santhosh  |  20-35 years of age  |  Experience level: first safari

Great tour organizer - Jane
5/5

We took a 5 day private safari with Kenan and it was a great experience overall. Jane took the time to customize the itinerary based on our needs and all requests were accommodated. We specifically asked if accommodation can be confirmed with the exact camps listed (because we didn't want to be given alternate camps) and Jane took care of it even before confirming. The safari itself was outsourced to a good guide in Tanzania as we just toured Tanzania and Emmanuel who took care of us during Safari was great. Jane and we would have exchanged about 50 emails and she was patient with all the emails making us feel well cared. This made our decision to go with Kenan although we had quotes for more than 20 companies. We would say that its bit on the higher side in terms of cost but I think you get what you pay for. Safari was private with good hands and all the accommodation was top notch. Almost we felt home all 5 days. Almost all requests were honored during Safari which in turn speaks for the experience Jane has. Most of all Jane welcomes us at Arusha airport and ensured everything has been taken care. She welcomed us with honeymoon gifts and we felt very good about it :). Thanks Jane for putting together an amazing safari experience for us. The only thing we wished was to have informed that Serengeti is far more better than Tanrangire so that we would have stayed in Serengeti more than exploring all but again that we don't think is anyone's fault. Looking forward to taking another Safari with Kenan in the future :).

David W   –  
United States US
Visited: August 2017 Reviewed: Oct 15, 2017

Email David W  |  50-65 years of age  |  Experience level: first safari

A very personal, up close encounter with Africa
5/5

Jane did a heroic job in securing us excellent accommodations for a personal safari on only 5 months notice - which is a rush request for August visits to Kenya and Tanzania. We toured 5 major parks, largely staying at Serena properties, using a Toyota Land Cruiser. We had excellent driver guides, and the price was quite reasonable for a 2 person private safari. Jane remained in constant communication before, during and after the safari - even greeting us and wishing us a fond farewell on both ends of the trip. Outstanding value for the money!

Alley   –  
Hong Kong HK
Visited: April 2017 Reviewed: May 3, 2017

Email Alley  |  20-35 years of age  |  Experience level: first safari

Wonderful 10 days in Kenya and Tanzania
5/5

Jane from Kenan Travel & Tours arranged such a wonderful 10-day vacation for my wife, myself and our friend Jill. The trip was perfect. We had amazing experience with the wild animals in Masai Mara and Serengeti. We saw about 40 lions including a few males lions and a lot of babies. We saw all the big five although it was in the low season of tourism in east Africa. Our guide and driver Naftali was super helpful in finding the best places to observe the animals. We had quite nice accommodation in Serena Safari Lodges. We had a special experience in Tortilis Camp in Serengeti. We spent 5 nights in Tanzania in the middle of the trip and went back to Kenya. I was a little concerned about the transition in the boarder before the trip. It turned out Jane had taken everything into consideration. Our drivers always met in the boarder area for handing over so that we did not need to worry about figuring out the way. We started to plan the vacation 3 months ago. Jane always replied tons of our emails very promptly. She was super patient to our questions and requests about the itinerary. One thing very worth mentioning was our friend Jill's luggage was lost by the airway company. Jane stayed in the Nairobi airport to communicate with the airway company. We were very worried about Jill. She could not enjoy the trip without all her clothes in the luggage. Jane went to the airport again in the early morning of the next day and got the luggage back. Jane sent us the luggage by a small aircraft from Nairobi to Masai Mara while we had already started the amazing safari.

Alison   –  
United Kingdom UK
Visited: January 2024 Reviewed: Feb 2, 2024

Email Alison  |  65+ years of age  |  Experience level: 2-5 safaris

Highly recommend
5/5

I contacted Kenan after reading very good reviews of them.
I was very specific about what I wanted to do and where I wanted to stay.
They came back with an itinerary that was exactly what I had asked for and at a very good price. (I had already contacted a previously used well known UK travel company for the same itinerary and the difference in cost was staggering).
I went to Ol Pejeta, Lake Nakuru and the Mara Triangle.
Jane, the tour manager at Kenan came to meet me on my first morning in Nairobi and also came the next morning to introduce me to my driver, Andrew. She was always available if I had needed her.
Andrew was absolutely amazing. In all three places he never let me down and we had some incredible sightings of all sorts of animals. He was also very considerate and kind. He has a lovely sense of humour and we had lots of laughs. I will request that he be my driver next time.

I wouldn't hesitate to recommend Kenan Travel and Tours

Antonio   –  
Poland PL
Visited: November 2023 Reviewed: Dec 4, 2023

Email Antonio  |  35-50 years of age  |  Experience level: first safari

Highly recommended
5/5

We did a 4 days 3 nights tour to Maasai mara and Lake Nakuru. Communication with Jennifer and Jane was great all along, they are very responsive and flexible. Maasai mara was amazing, we saw many animals and it was low season. We liked the Lenchada camp site as well. Lake Nakuru was great for watching Rino which were not on Mara, so if you are looking to catch the big five, i recommend you going. Really recommend Kenan travel and tours to anyone.

Erica H   –  
United Kingdom UK
Visited: October 2023 Reviewed: Oct 29, 2023

Email Erica H  |  50-65 years of age  |  Experience level: 2-5 safaris

Tailormade individual safari package with beach stay
5/5

I have never used a company based outside of the UK before but after reading Tripadvisor and safari booking reviews I contacted Kenan. Jennifer immediately replied offering different itineraries all fully priced. There was many exchanges between us as I changed my preferences of travel, lodges, amount of days stay and areas to stay. All because of the different options Jennifer would provide us and all fully costed. Everything was very responsive. We decided for a fly in fly out safari using Basecamp lodges one in the Masai Mara reserve Basecamp Explorer and one in Naboisho conservancy Basecamp Leopard Hill. And finally flights into and out of Diani Beach. Jennifer arranged everything, the accommodation, the domestic flights and the transfers, all we had to do was book the international flights.
Jennifer met us at the beginning in Nairobi transferring us onwards and at the end of our holiday ensuring we got back to Nairobi international. She contacted us a couple of times during our stay checking everything was ok.
We had an incredible safari the lodges, food, and game drives were absolutely fabulous far exceeding our expectations. And the beach stay at Diani was just what we needed to rest up and absorb our amazing experience before we headed back home.
Kenan travel are very competitive and provided us a tailormade safari holiday that ran like clockwork and left us blown away by our incredible adventure. I would highly recommend them to anyone. When we travel to Africa again I’ll use them again without hesitation. Thankyou Jennifer for a wonderful holiday

Bruno   –  
France FR
Visited: August 2023 Reviewed: Sep 25, 2023

Email Bruno  |  35-50 years of age  |  Experience level: 2-5 safaris

Good organization for a 1-day trip in Nairobi
4/5

We stopped for one day in Nairobi and Kenan Travel and Tours gave us the opportunity to visit the greatest places : national park, Giraffe center and Masai Market.
Our guide was very nice and helpful so we had a pleasant journey.
I would have given an "Excellent" review, if the guide had a sharper eye during the safari to see the animals ;-)

But everything was great, thanks!

Monica and John Kirby   –  
United Kingdom UK
Visited: October 2022 Reviewed: Oct 22, 2022

Email Monica and John Kirby  |  65+ years of age  |  Experience level: over 5 safaris

Perfect Tanzanian Trip
5/5

From first contacting Jane at Kenan Travel and Tours until we left Tanzania at the end of our holiday, we had a great experience. Jane listened to our wants and needs and organised our safari perfectly. She arranged for us to have Steven as our driver guide. We wanted to do birding and Steven knew a lot of the birds and had good eyes to find them. His knowledge of Tanzania and the history and facts of the parks were second to none and we learned a lot from him. The vehicle was comfortable and seemed well maintained. We stayed at Meru View Lodge, Sangaiwe tented camp and Country Lodge Karatu and all three were brilliant!
Thanks again Jane. We unreservedly recommend your company to anyone looking for an East African Safari at a good price.

Average User Rating
4.9/5
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