Reviews

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Patrizia   –  
Italy IT
Visited: June 2017 Reviewed: Aug 18, 2017

Email Patrizia  |  35-50 years of age  |  Experience level: 2-5 safaris

If you want to visit Uganda go with Prime Safaris!!!
5/5

I checked several tour programs and several different Companies, and we decided to go with Prime Safaris because:
1) Cate was really flexible and organized a taylor-made tour for the 2 of us
2) Cate always answered immediately to my e-mails (and thay were a lot)
3) The price of Prime Safaris was one of the less expensive of the market
and at the end we were very happy, since the organization was absolutely perfect, and Joseph, our guide (he is definetely not just a driver) was a true problem-solving man; he is a very good person, and we loved every minute with him.
We decided to pay for the Gorilla Habituation Permit, which costs more than the double of a normal permit, but allows you to stay with the gorillas for 4 hours instead of only 1.
Well, I would suggest everybody to make this experience: it's true, it costed the half of our budget, but to be so close to the gorilla is such an amazing experience that, if after 1 hour I should have gone, I would have cried.... :-)
Thanks Joseph, Cate and Simon for this unforgettable experience!!!!

Calvin   –  
United States US
Visited: May 2017 Reviewed: Aug 17, 2017

Email Calvin  |  20-35 years of age  |  Experience level: 2-5 safaris

Incredible adventure, everything we wanted!
5/5

Prime Safaris was absolutely incredible, even from the initial communication. They were prompt in responses were willing to change things time and time again while we were deciding what to do. They were patient and were helpful with recommendations. My own 2 favorite parts of the trip were the things they recommended that I did not even know about!

The trip started with Denis (our guide) picking us up from a friends home in a residential part of Makindye. He was friendly and on-time and we really enjoyed our time with him. He was interested in getting to know us and was always giving us great information on the things we saw. He kept us fed and was really a lot of fun!

Prime Safaris recommended we do the Chimpanzee sanctuary in Budongo Forest as well as the Rhino sanctuary in Ziwa. Both were absolutely incredible on foot up close experiences that I will never forget. They were incredible neat locations and both had a good cause worth our support. Primes Safari's also honored our request to do multiple and to take boat ride on the Nile up to Murchison Falls. They organized everything. We just had to show up and take pictures!

Sleeping accommodation options were given and we chose what we though best fit our budget and it was phenomenal. we just picked one and they handled everything else.

One thing I want to really express is just how easy Prime Safari's made the trip for us. I originally had planned to not use a company (since I had lived in Uganda for about 2 years prior to our trip), I planned to plan everything myself, Then I started to learn about wildlife permits other things that if I had missed may have put a huge whole in our tip. So I elected to use a company and they took care of everything. I just showed up to enjoy. So fun so great!

Katie   –  
United States US
Visited: June 2017 Reviewed: Aug 17, 2017

Email Katie  |  20-35 years of age  |  Experience level: first safari

Exceeded Expectations!
5/5

We had such an incredible experience with Prime Safaris! Both of our guides were so knowledgeable and friendly and went above and beyond for our group. Vincent and Mark felt like they became part of our family and we were so sad to say goodbye. Our safari experience at Bwindi was out of this world spectacular and we also loved our trips to Chimp Island and Jinja. Wow. Thank you so much Prime Safari for your planning, communication, service and all fun! I will be recommending your company to every person I hear travelling to Uganda!

Brad   –  
United States US
Visited: July 2017 Reviewed: Aug 9, 2017

Email Brad  |  20-35 years of age  |  Experience level: first safari

Best tour guides
5/5

Prime Safari made our vacation the most memorable one to date. They took care of us from Uganda all the way to Tanzania. Every step of the way, with our own guide. Very polite, friendly, and informative. They made everything about the trip smooth and easy. We also knew what to expect next, and they were always on time for pickups, drop-offs, you name it. Highly recommend this company to any traveling through Africa. We saw all of the big 5 and then some in Tanzania. Also got to hang out with the gorilla families in Uganda. Best vacation experience I've ever had.

DonnaMM   –  
United States US
Visited: March 2017 Reviewed: Jul 26, 2017

Email DonnaMM  |  65+ years of age  |  Experience level: 2-5 safaris

Personal service great trip
5/5

The guide picked me up at my hotel about an hours drive from the embarkation point. We had a wonderful conversation about life in Uganda, its history, current conditions etc. I really enjoyed the personal service. The boat staff were also very friendly and informative. I enjoyed my time at the chimpanzee sanctuary. Then the Prime Safari guide picked me up and had a most enjoyable trip back to my hotel with a stop to purchase crafts. I really appreciated all the personal attention.

Derwin   –  
India IN
Visited: April 2024 Reviewed: Apr 8, 2024

Email Derwin  |  50-65 years of age  |  Experience level: over 5 safaris

One of our best tours ever
5/5

Everything about this company was first-rate. Cate was exceptionally patient, kind, and professional in helping us plan our 7-day trip (chimps, safari, gorillas, fishing, horseback riding, boating). Ananias was a great guide - very helpful, knowledgeable, funny, and personable. He took great care of us throughout our time there. The van was comfortable, clean, and well-maintained. Our accommodations were clean, comfortable, and as advertised (if not better). Food along the way and at the hotels was very tasty. Uganda itself is an amazing and safe country to visit. The people are kind and friendly. The flora and fauna is breathtaking. And the opportunity to see the gorillas and chimps was special for our family of 4 (2 teenagers). We all agreed that this is one of our best trips ever.

Steven Pollard   –  
United Kingdom UK
Visited: March 2024 Reviewed: Mar 27, 2024

Email Steven Pollard  |  50-65 years of age  |  Experience level: 2-5 safaris

A wonderful experience
5/5

From beginning to end it was perfect. Cate’s communication was exemplary, the organisation superb and our guide, Jerom, knowledgeable and good company. We did the three day Murchison Falls safari and it exceeded our expectations.

Jeff   –  
United States US
Visited: March 2024 Reviewed: Mar 13, 2024

Email Jeff  |  50-65 years of age  |  Experience level: 2-5 safaris

Perfect safari and trek
5/5

Our trip with Prime Safari’s was perfect! Godfrey was our private guide for four days and he was very knowledgable and very easy to get along with. We spent a lot of time with him over the four days and we hated to say goodbye at the end. The accommodations that were arranged for us were very clean and comfortable but still very “Africa”. We loved it. The price was very good for what we got and I would say it was an excellent value. We would recommend Prime Safari’s to any of our friends interested in seeing Uganda.

Carolyn   –  
United States US
Visited: August 2023 Reviewed: Sep 7, 2023

Email Carolyn  |  65+ years of age  |  Experience level: first safari

Tour operator was knowledgeable, responsive, excellent in every way
5/5

Prime arranged for a private tour for me in Rwanda / Uganda to visit the gorillas and the golden monkeys. Everything was as promised. My tour guide was very attentive and took care of everything. The accommodations were very good, i had selected the moderate option. Allof my pre-trip questions were promptly answered.

The trip was amazing. Gorillas were hard to get to but the trip was sooo worth the effort. I added the 4 days on to another group excursion and im really glad that i did.

My tour guide always had my back. He suggested using porters who made the trekking sooo much easier on me. He made sure that everything was good at the lodge before he left.

It was such a wonderful experience! I recommend them as trusted agents.

Carolyn   –  
United States US
Visited: July 2023 Reviewed: Aug 2, 2023

Email Carolyn  |  35-50 years of age  |  Experience level: first safari

Prime Safari provides fun and very well planned tours
5/5

Prime Safari helped make our trip to Uganda amazing! We visited several different parks and out guide Annanais was very knowledgeable and fun. The trip was well organized/planned so we were able to relax and enjoy the sights and the culture. Definitely recommend booking with Prime Safari.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 59
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 3
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